Philip Strasser-King

Philip Strasser-King Email and Phone Number

Senior Sales Associate at WESCO Distribution
Philip Strasser-King's Location
Sacramento, California, United States, United States
Philip Strasser-King's Contact Details

Philip Strasser-King personal email

n/a
About Philip Strasser-King

Hard worker with a sense of urgency.

Philip Strasser-King's Current Company Details

Senior Sales Associate at WESCO Distribution
Philip Strasser-King Work Experience Details
  • Wesco Distribution
    Senior Sales Associate
    Wesco Distribution Feb 2020 - Mar 2022
    Pittsburgh, Pennsylvania, Us
    - Meets and exceeds performance measurement based on volume budgets, profitability, penetration, efficiency objectives.- Markets products and offer value-added services - Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.- Owns, qualifies, and develops opportunities passed from Marketing, Outside Sales and national accounts.- Keeps abreast of new products, and acquires and shares competitive knowledge.- Reports industry trends, competitive pricing and customer feedback to management.
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  • Belden Inc.
    Sales Support Specialist
    Belden Inc. Aug 2014 - Jan 2020
    St. Louis, Missouri, Us
    • Responds in a timely manner to all customer request/enquiries [typical queries pricing, availability of product, Catalogue or Sample requests or Company Information]• Provides stock availability, lead time, product change, quote and order status, and shipping date information to customers• Responsible for management and processing of order entry onto Belden’s ERP systems• Organize the return of goods in line with Company procedures and implement the dispatch of replacements where appropriate• Handle invoice/account queries and checking credit notes where appropriate• Support Vertical and Channel Sales Management in customer support related activities• Build and maintain effective working relationships with Vertical and Channel sales team, BU’s, Competence Centre, Supply Chain and other internal and external customers
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  • Google/Randstad
    Tier Ii Technical Support
    Google/Randstad Nov 2013 - Jun 2014
    Mountain View, Ca, Us
    •Ensure excellent customer satisfaction.•Assist users with Order Processing and General Inquiries.•Assist users on technical issues via phone/email.•Respond appropriately to customer or Tier 1 escalations.•Triage the Email Support Queue for routing to Partner, as needed.•Work with other agents to resolve or properly close tickets.•Manage an individual ticket queue.•Responsible to follow the direction of management and provide feedback.•Openness to work flexible hours as required (may include evenings, weekends and/or holidays).•All other tasks as assigned.
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  • Solarcity/Vaco
    Customer Care Specialist
    Solarcity/Vaco Dec 2012 - Apr 2013
    San Mateo, Ca, Us
    • Provided the total customer experience by setting up Site Audit and installation appointments.• Answered billing questions by explaining Kilowatt hours produced and consumed.• Proactively made utility update calls to customers that are on the interconnection phase of their projects.• Made financing update status calls to customers.• Contacted customers to provide electric vehicle project management updates.• Communicated with the interconnection team to get estimated timeline for photovoltaic projects.• Provided Tier 1 technical support by assisting customers that have been granted permission to operate by their utility company and escalating system failure and monitoring cases to the Systems Monitoring team as needed.• Created and did follow up on cases that required interdepartmental collaboration such as lease transfers, sales, refinancing, home repairs as and when needed.• Used various computer systems such as Xcel spreadsheets, Microsoft Outlook, Salesforce (SFDC) and SolarWorks simultaneously.
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  • At&T
    Sercice Representative
    At&T Oct 2001 - Aug 2011
    Dallas, Tx, Us
    • Frontline sales, service and support representative at AT&T’s consumer product call center.• Responsible for providing the total customer experience to all customers.• Promoted and sold AT&T products and services by consulting, gathering and evaluating customers’ needs.• Provided excellent customer service with the objective of leveraging sales of new or additional products and services. • Responded to customers’ inquires, requests, and disputes via telephone.• Used various computer systems with graphical user interface simultaneously.• Processed service orders for customers and interacted with other intra-company departments to provide the total customer experience.• Assisted peers with problem resolutions regarding customer orders or inquires.• Provided technical support for home networking and wireless devices.
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  • At&T
    Customer Service Sales Representative
    At&T Sep 2001 - Aug 2011
    Dallas, Tx, Us
    Frontline sales and service representative in the sales and services of AT&T consumer products in a call center environmentResponsible for providing the total customer experience to all customers.Promoted and sold AT&T products and services by consulting, gathering and evaluating customers’ needs. Provided excellent customer service with the objective of leveraging sales of new or additional products and services. Responded to customers’ inquires, requests, and disputes via telephone. Used various computer systems with graphical user interface simultaneously. Processed service orders for customers and interacted with other intra-company departments to provide the total customer experience. Assisted peers with problem resolutions regarding customer orders or inquires.
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  • Sierratel
    International Telex And Telegraph Operator
    Sierratel Dec 1992 - Sep 2001
    Responsible for internationl customer service and sales using various communication modes like telegraph, telex, facimile and telephone.Assisted customers by recommending the most efficient and cost-effective method of communications based on their needs.Proficient in reading the 5-unit telex/telegraph tape/code to interpret a message. Sent and received faxes for personal and business customers.
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  • Sierra Leone Telecommunications Freetown
    International Telecommunications Operator
    Sierra Leone Telecommunications Freetown Dec 1992 - Sep 2001
  • Sierra Leone External Communications
    Telegraph Operator
    Sierra Leone External Communications Dec 1991 - Sep 2001

Philip Strasser-King Skills

Customer Service Leadership Telecommunications Customer Satisfaction Microsoft Office Management Call Centers Sales Customer Retention Customer Experience Invoicing Teamwork Salesforce.com Work Ethic Sales Operations Microsoft Excel Microsoft Word Work In A Fast Paced Environment Customer Acquisition Reason Wireless Security Cellular Communications Telephony Client Aquisition Problem Solving Powerpoint Direct Sales Troubleshooting Networking Technical Support Ease Billing Systems Collections Data Entry Travel Wireless Networking Wireless Routers Satellite Tv Amdocs Clarify Typing Real Estate Transactions Quality Assurance Wireless Voip Customer Engagement

Philip Strasser-King Education Details

  • University Of Phoenix
    University Of Phoenix
    Management
  • University Of Phoenix
    University Of Phoenix
    And Related Support Services

Frequently Asked Questions about Philip Strasser-King

What is Philip Strasser-King's role at the current company?

Philip Strasser-King's current role is Senior Sales Associate at WESCO Distribution.

What is Philip Strasser-King's email address?

Philip Strasser-King's email address is ps****@****sco.com

What schools did Philip Strasser-King attend?

Philip Strasser-King attended University Of Phoenix, University Of Phoenix.

What skills is Philip Strasser-King known for?

Philip Strasser-King has skills like Customer Service, Leadership, Telecommunications, Customer Satisfaction, Microsoft Office, Management, Call Centers, Sales, Customer Retention, Customer Experience, Invoicing, Teamwork.

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