Philip Sweeney

Philip Sweeney Email and Phone Number

General Manager Aftersales at Ela Motors - Toyota Tsusho (PNG) Ltd @ Toyota Tsusho South Pacific Holdings Pty Ltd
melbourne street station, queensland, australia
Philip Sweeney's Location
Papua New Guinea, Papua New Guinea
About Philip Sweeney

People manager who leads a team to excel.

Philip Sweeney's Current Company Details
Toyota Tsusho South Pacific Holdings Pty Ltd

Toyota Tsusho South Pacific Holdings Pty Ltd

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General Manager Aftersales at Ela Motors - Toyota Tsusho (PNG) Ltd
melbourne street station, queensland, australia
Website:
tsusho.com.au
Employees:
79
Philip Sweeney Work Experience Details
  • Ela Motors - Toyota Tsusho (Png) Ltd
    General Manager Aftersales
    Ela Motors - Toyota Tsusho (Png) Ltd Jun 2019 - Present
    Port Moresby
  • Ela Motors - Toyota Tsusho (Png) Ltd
    General Manager Aftersales
    Ela Motors - Toyota Tsusho (Png) Ltd Jun 2019 - Present
  • Toyota Tsusho Png
    National Service Manager
    Toyota Tsusho Png Feb 2019 - Present
    Port Moresby
    National Service Manager
  • Toyota Tsusho South Pacific Holdings Pty Ltd
    Dealer Manager
    Toyota Tsusho South Pacific Holdings Pty Ltd Jun 2018 - Present
    Lae Png
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  • Ela Motors Northern Region
    Business Development Manager
    Ela Motors Northern Region Jan 2016 - Present
    Lae Papua New Guinea
    Develop the parts and service staff staff across 5 branches in the Northern Region of Papua New Guinea.Monitor measure and instigate corrective actions to ensure branches operate at the highest of industry standards and KPI's.
  • Hunter Prestige Motor Group
    Group Service Manager
    Hunter Prestige Motor Group Apr 2015 - Dec 2015
    Newcastle Nsw
    Manage and grow the Jaguar, Land Rover and Jeep Chrysler Dodge workshops.Implement process to streamline productivity and efficiency in the workplace.Install a fix first time culture to increase our NPS score in line with National KPI'S.Recruit and appoint the key players to form a team striving for excellence.
  • Komatsu Australia Pty Limited
    Regional Parts Manager Nsw
    Komatsu Australia Pty Limited Jun 2013 - Feb 2015
    Sydney, Australia
    Manage a Sales team of 13 professionals across 7 branches in NSW.Measure individual performance using agreed KPI and mentor using feed back monthly.Approve all sales exceptions to maintain the required margins within all product groups.Maintain correct branch inventory at all NSW branches to meet company financial forecast, customer requirements and plans.Regional key account managing of all major NSW customers including the forecast and planning of major rebuilds.Reporting directly to the Regional General Manager and presenting department financial and compliance to customer plans to the National executive.
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  • Komatsu Australia Pty Limited
    Regional Key Account Manager Aftermarket Sales Manager (N.S.W)
    Komatsu Australia Pty Limited Mar 2012 - Jun 2013
    Sydney, Australia
    Manage a Sales team of 13 professionals across 7 branches in NSW.Measure individual performance using agreed KPI and mentor using feed back monthly.Approve all sales exceptions to maintain the required margins within all product groups.Regional key account managing of all major NSW customers including the forecast and planning of major rebuilds.Reporting directly to the Regional General Manager and presenting department financial and compliance to customer plans to the National executive.
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  • Volvo Commercial Vehicles
    Customer Service Manager
    Volvo Commercial Vehicles Nov 2009 - Feb 2012
    Beresfield Nsw Australia
    Full responsibility for the running of a 24 hour heavy vehicle service centre.Monitoring and measuring the workload to maintain a profitable bottom line.Ensuring the correct blend of trained technicians and apprentices available on each shift.Managing compliance to OH&S across all field and internal service departments.Maintaining customer contact to ensure all service requirements are exceeded.Reporting directly to the Dealer principal and Regional manager.
  • Tynan Motor Group
    Service Director
    Tynan Motor Group May 2009 - Nov 2009
    Sutherland Shire
    Management of 5 service departments across 10 franchises- Mercedes Benz Honda Subaru Mitsubishi Hyundai KIA Jeep Chrysler Dodge MahindraEnsure the correct blend of trained Technicians and apprentices are adhered to to ensure branch profitability.Coach and mentor the team of 10 service advisors to achieve their personnel best in customer satisfaction and continue to exceed their set sales budget.Control five service outlets throughout the Sutherland Shire and South Coast ensuring compliance with all OH&S matters and adherence with OEM guidelines.Approve and recommend technical training for all sites.Recruitment of all technical and non technical staff.
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  • Booths Motor Group
    General Manager
    Booths Motor Group Dec 2002 - May 2009
    Tuggerah Nsw
    Manage the new and used sales teams and set targets and KPI'S for each team member.Ensure compliance to all OEM targets and promotions.Measure and act on finance and aftermarket penetration to ensure compliance with company requirements.Plan and manage sales promotions both on and off site including venues such as Westfield.Monitor parts and service targets to ensure meeting the forecast budget.
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  • Liffey Valley Renault
    Fixed Operations Manager
    Liffey Valley Renault Mar 2000 - Dec 2002
    Dublin Ireland
    Build up the Renault service and parts departments from a green field site to the Number one dealer in Ireland.Recruit train and mentor all service and parts staff to achieve their personnel best.Manage workflow to ensure service targets met and exceeded.Contribute to the expansion of the City Gate Group with collaboration on the design and layout of 6 workshops.Liase with suppliers to ensure the correct supply of tooling at fit out and compliance with budget requirements.Recruit and train service and parts staff for expanding group.
  • Ballsbridge Motors
    Fixed Operations Manager
    Ballsbridge Motors Dec 1998 - Mar 2000
    Dublin Ireland
    Manage the After sales departments at Irelands largest Mercedes Benz Audi Volkswagen and Mazda dealer.Maintain the correct blend of trained Technicians and apprentices are adhered to to ensure branch profitability.Coach and mentor the team of parts and service advisors to achieve their personnel best in customer satisfaction and continue to exceed their set sales budget.Ensuring compliance with all OH&S matters and adherence with OEM guidelines.Approve and recommend technical training for all marques.Recruitment of all technical and non technical staff.

Philip Sweeney Skills

Operations Management Sales Management Customer Satisfaction Management Parts Negotiation Warranty Automotive Customer Retention Automotive Aftermarket Customer Service Vehicles Continuous Improvement New Business Development Sales Process Business Planning Market Planning Profit Maximization Account Management Sales Profit Service Management Staff Management Customer Acquisition Performance Improvement Automobile Team Leadership Forecasting Pricing Budgets Automotive Repair Operational Efficiency Sales Effectiveness Service Parts Team Building Key Account Management Dealer Management Dealers B2b Automotive Parts Inventory Management Machinery Heavy Equipment Purchasing Parts Management Staff Training Profit Improvement Customer Relations Efficiency Improvement Sales Force Effectiveness

Philip Sweeney Education Details

  • College Of Technology Bolton Street Dublin
    College Of Technology Bolton Street Dublin
    Light Vehicles
  • St Johns College Dublin
    St Johns College Dublin
    General Studies

Frequently Asked Questions about Philip Sweeney

What company does Philip Sweeney work for?

Philip Sweeney works for Toyota Tsusho South Pacific Holdings Pty Ltd

What is Philip Sweeney's role at the current company?

Philip Sweeney's current role is General Manager Aftersales at Ela Motors - Toyota Tsusho (PNG) Ltd.

What schools did Philip Sweeney attend?

Philip Sweeney attended College Of Technology Bolton Street Dublin, St Johns College Dublin.

What are some of Philip Sweeney's interests?

Philip Sweeney has interest in Economic Empowerment, Education, Poverty Alleviation, Science And Technology, Health.

What skills is Philip Sweeney known for?

Philip Sweeney has skills like Operations Management, Sales Management, Customer Satisfaction, Management, Parts, Negotiation, Warranty, Automotive, Customer Retention, Automotive Aftermarket, Customer Service, Vehicles.

Who are Philip Sweeney's colleagues?

Philip Sweeney's colleagues are Sara Hall, Sagi Fale Alenepi, Semmy Unjo Lopeke, Musie Cocker, Albert Pauria, Midori Matsumura, Ridzuan Osman.

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