Philip Alexanders Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

I currently work as Product Owner on the Cost Recovery project tasked with creating a new digital platform for the recovery of healthcare costs incurred by EU citizens whilst in the UK.We're building (1) a new external interface that will link hospitals across the UK to NHSBSA systems, improving user's experiences and delivering an intuitive system to make things easier for hospital staff, and (2) internally increasing the effectiveness of claims activity carried out by internal staff to recover costs from each Member State.Operating in an agile environment I define goals and prioritise work based on the over-arching requirements set out in an associated Business Case. I've created a clear vision for the product, setting out goals and milestones and providing context for stakeholders through a visual representation of high-level requirements in a Product Roadmap.At a project level and during each two-week sprint I work closely with our Delivery Manager and Business Analysts, attending a series of 'ceremonies' to; oversee the prioritisation of work; review what has been delivered; prioritise and agree what is to be delivered next; reflect on what has been done with a view to making improvements. I meet regularly with senior colleagues to ensure that the project aligns with other business initiatives, combining efforts where these overlap to deliver complementary activity. Ultimately my main driver is to ensure that the team is working on the next most important thing so that incremental progress gives most value. This prioritisation is informed by user research findings, and my role is to assess the relative value of competing requirements to deliver minimum viable product up to the point of go-live, and continuous improvement thereafter.

Newcastle Upon Tyne, England, United Kingdom

There are approximately 256 Hospital Trusts across the UK and as part of a team of four my role was to support Overseas Visitor Managers and their staff at 76 of them to ensure that the costs of treatments required by EEA citizens whilst temporarily visiting the UK were reported to us via an online portal. Most commonly the costs of treatment are covered through the European Health Insurance Card (EHIC) scheme but other reciprocal arrangements also exist that cover pre-planned treatments arranged and performed at UK Trusts providing specialist services.As the competent institution in the UK the NHSBSA's role is to claim the cost of treatment back from respective Member State countries.I co-ordinated and met with overseas visitor teams at hospitals across the East of England, the South East, Greater London and Wales offering support, guidance and direction with reference to the application of European regulations, learning, sharing knowledge and connecting Trusts together.Working as a Subject Matter Expert I was also a part of our Digital Transformation Team using Agile methodology to develop and introduce a new on-line portal to replace legacy technology, aimed at improving the effectiveness and efficiency with which costs can be reported and then claimed back from Member States.

St James Gate, Newcastle-Upon-Tyne

Between 2017 and 2019 I managed four £multi-million grants on the Building Better Opportunities Programme (BBO), a joint initiative between the Big Lottery Fund and European Social Fund (ESF) which aimed to tackle poverty and promote social inclusion by supporting people to become 'job-ready' in targeted areas across the UK. This work was performed in an audit-driven environment overseen by the Department for Work and Pensions as the Managing Authority, requiring my familiarisation with lengthy guidance to understand ESF requirements and mitigate / manage project risk. Using this knowledge I supported grant-holder (third sector organisations) financial compliance, improving their confidence based on a real-world interpretation and application of complicated regulation and guidance. From 2014 - 2017 I managed four £10m cross-sector strategic grant awards, with a focus on examining the issues faced by those experiencing 'Multiple Needs'. Cross-sector partnerships drew up proposals aimed at addressing the failing and cyclical nature of beneficiary interaction with support services. I worked with a wide range of people, from Operational Heads at Local Authorities and Chief Executives at VCS bodies to groups of service users. At core and sub-group meetings I supported partnership decision-making by guiding discussions based on terms and conditions of grant, being flexible in my approach wherever possible to reflect local structures and practices.In both cases I was responsible for reviewing contractual agreements with third parties (including compliance with EU procurement rules) and adherence to terms and conditions of grant. At quarterly management visits I monitored and reported on progress towards output and outcome target achievement and evaluated participant feedback, at all times adopting a critical-friend approach to realise benefits.

South Shields, South Tyneside

• Responsible for the organisation of multi-agency meetings of professional agencies regarding child protection issues and looked after children in the South Tyneside area• Working with five Reviewing Officers I was responsible for the administration of the Child Protection Register and responding to enquiries regarding child protection concerns, dealing with sensitive data accurately and promptly

Newcastle Upon Tyne, United Kingdom

• management of the catering desk – providing permanent and temporary staff solutions• face-to-face contract negotiation with new and existing clients; including the Vermont Hotel, Matfen Hall, the University of Newcastle and Newcastle United FC • interviewing, recruiting and retaining reliable and able temporary staff to fulfil obligations and commitments

Newcastle Upon Tyne, United Kingdom

As the Senior Criminal Clerk I was responsible for;• managing the practises of fifteen criminal barristers within a chambers of thirty two• marketing Chambers to new potential clients by telephone and in face-to-face meetings• on a daily basis organising representation for both prosecution and defence at Crown and Magistrates Courts across the North-East• negotiating trial listings with the Court Listing Officer and peers• working closely with instructing solicitors and the Crown Prosecution Service to agree fees and manage changes in representation due to trial listing conflicts

Sports Science And Biology, Distinction

Education record

Education record