Philip Murray Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina

Software Design & Development - Apollo OrganizationExecutive responsibility for key customer accounts (10-15) and direct co-accountability with corporate finance team and organization’s Chief Executive for meeting quarterly and yearly EBIDA targets via resource utilization management, employee retention, and ensuring customer success.• Three largest customer accounts combined for 4M in year-on-year revenue.• Never missed an EBIDA target.• Consistently maintained employee satisfaction and retention metrics 8+ points higher than company average.• Continued oversight of organizational growth to from 90 to 140+ employees.

Raleigh, North Carolina

Software Design & Development - Apollo OrganizationExecutive responsibility and penultimate point of escalation for over half of the organization’s book of business (15-20 customers & associated design teams), including but not limited to: new client sales, existing customer success, engagement design team estimation/structuring, pricing/payment negotiations, in-person kick-off meetings, bespoke process design, as well as internal and external conflict resolution.• Supervised the organization's expansion from 40 employees to 90+ in less than 8 months through the hiring of User Experience/User Interface (UX/UI) designers, UX researchers, development engineers, scrum masters, project managers, and leadership positions.• Spearheaded on-site buildout of nearshore design office in Buenos Aries, Argentina, resulting in the initial interviewing, hiring, and onboarding of 20+ Argentinian and Latin American employees in less than 3 months.• Resolved gaps in upward stakeholder and internal cross-functional communications through the development and implementation of CRM tools, establishing leadership team meeting cadence, and quarterly financial report collaboration.

Raleigh, North Carolina

Software Design & Development - Apollo OrganizationMember of the initial hiring cohort brought together to build a new internal design “agency” (Apollo). Our broad mission was to horizontally integrate, modernize, and consistently brand the front-end UX/UI of 120+ disparate, and widely varying healthcare applications with equally incongruent back-end technology stacks, through the development, sole ownership, and implementation of multiple component libraries, encompassing but not limited to: React, Lightning (Salesforce), Angular, and “Vanilla” HTML.• Frontline, on the ground, overall accountability for project success, cultivating client relationships, scope planning, costing, milestone structuring/accountability, team moral, final product design consensus approval, delivery and presentation of production implemented solutions to commercial P&L owners and product stakeholders.• Led multiple independent teams on unique product tracts simultaneously consisting of UX researchers, UX/UI designers, and development engineers, successfully delivering multiple product redesigns into production on time and under budget.• Collaborated with leadership, cross-functional colleagues, and product teams to standardize and implement the process plan for all future teams and engagements utilizing SCRUM, Agile, and Lean best practices.

Durham, North Carolina

Clinical Research Proposals & Contracts - Global Business OperationsAligned to largest sole provider pharmaceutical client account as part of a strategic team to optimize the sponsor's proposal and contracting processes in anticipation of impending partnership renewal Request for Proposal (RFP).• Drove numerous end-to-end contract negotiations with internal and external stakeholders from initial proposal, reconciliations, through close-out via diligent and proactive communication, early expectation setting, and clearly defined timelines.• Developed and nurtured relationships with client counterparts, Subject Matter Experts (SMEs), and executives. Serving as the sole point of contact for all contracting, budgeting, and process conversations, questions, and conflicts. • Successfully led partnership renewal RFP for largest sole provider account with an estimated value of 250M involving a robust internal team of colleagues, SMEs, and executives. Ultimately resulting in the client renewing their sole provider contract.

Durham, North Carolina

Clinical Research Proposals & Contracts - Global Business OperationsOperated in tandem with Business Development, managing multiple big pharma and biotechnology RFPs in parallel from start to finish consistently meeting tight timelines for budget and proposal delivery.• Guided and organized teams of internal therapeutic strategy, clinical research, data management, biostatistics, etc. experts in devising and delivering the best written strategy and associated budget costing through meticulous communication and attention to detail. Resulting in a top 5 companywide RFP to contract (Award %) ranking every quarter beginning Q1 2016 through Q1 2017.• Supported global initiatives to improve the proposal process such as RFP to Letter of Intent (LOI) workflow development, quality control re-design, and new hire onboarding restructuring.

Boston, Massachusetts

Facilitated small to mid-range businesses drive efficiency and cost savings in their IT environments by working with IT professionals to virtualize their environments, consolidate their storage infrastructure through on-premise and cloud solutions, and meet their backup and disaster recovery objectives. In doing so, we were able to transform IT from being viewed as a cost center to a business enabler.• Created $438,267 sales pipeline in first full quarter (Q2).• Won 1st place in Public Speaking Presentation Final Exam for the Q1 2015 new-hire cohort.

Cary, North Carolina

Responsible for all business operations including P&L accountability, B2B/B2C sales and service, cost control, strategic planning and implementation, payroll, process re-engineering, and product design resulting in a reduction in fixed cost of 7% and an increase in net profit over 4+ years from a loss to a 7% profit.• Designed and executed complete restructuring of sales, service, and management training programs for 30+ direct reports through classroom instruction, coaching, team building, performance monitoring, and continuing education bringing about a 23% increase in total sales revenue and a decrease in food cost of 5%. • Construction, maintenance, and cost analysis of 500+ bottle wine list generating a sales increase of 16% while decreasing cost 3% over four years.• Directly developed and maintained new marketing mechanisms such as television commercials, mobile applications, social media, website, and multiple print campaigns.

Cary, North Carolina

Collaborated with CEO to develop core marketing message and executed social media and online advertising tactics to increase customer touch points and brand awareness for new iPad product launch.Worked with online CRM to follow-up and track deals through the entire consultative sales process: listening, educating, qualifying, closing, and best in class customer support. Resulting in the acquisition of 17 new clients in 3 months.