Member of a core product agile team within Card Services Debit using version one software to manage product backlog, sprint backlog and user stories.• Created requirements to enhance applications within the Card Services EPOC system • Responsible for sprint planning, story refinement, daily scrums, retrospectives and sprint reviews• Develop crucial requirement specifications creating detailed user stories and process flow diagrams to support functional specifications• Managed product backlog, sprint backlog and user stories in accordance with portfolio priorities.• Performed sprint planning, story refinement, daily scrums, retrospectives and sprint reviews.• Analyzed requirement dependencies and negotiated priorities with product owner• Streamlined the resolution process of JIRA defects to meet SLA time frames• Coordinate annual penetration testing for web-based applications working with delivery teams to remediate security issues• Standardized business rules documentation which reduced requirement gathering efforts.

Managed the Technology Infrastructure consumption reduction initiative within the Order Management systems. Created an action plan and managed its execution with each application manager. The reduction targets for each application were met ahead of schedule which enabled a significant cost reduction. Managed the offshore production support group. Escalated system issues that impacted clients and coordinated root cause investigation among the development and operational groups. This procedure ensured critical issues were resolved within a 2 hour window.

Managed a 10 person team on a project that decommissioned a critical legacy system. Led the effort to identify all the essential functions of the system with existing stakeholders. These functions were migrated to 2 new systems. I created the requirements documents, test plans and release plan which enabled a smooth transition without impacting the clients. This entire initiative took several years to complete.Managed the mandated Options Clearing Corporation’s Options Symbology Initiative within Order Management. Evaluated the impact to the applications with the development leads. Produced the requirements document, test plans and release schedule. Developed and implemented a process that converted more than 50,000 existing client orders to conform to the new option symbology standard. Developed and implemented a disaster recovery and business continuity plan that ensured continued processing and support of a critical tier 1 system. This was executed on a quarterly base to validate the process and system environments. Enhanced a web based application that was used to monitor and assess the health of a critical production system and its hot backup which eliminated the need to perform manual system checks. An email alert function was implemented that indicated any message queuing, application errors, or file transmission issues. This lessened the response time to address any potential client issues.

Produced the business requirements, developed and implemented a stock loan availability validation process for short sale orders. Reviewed the test plans with system leads. The projected saved the firm in regulatory fines and trading errors. Managed the implementation of the Financial Information Exchange (FIX) protocol to standardize inter-system communication between order management systems and exchanges. This reduced the time frame to connect to new exchanges and internal systems from 4 months to 1 month.Collaborated on the migration of the order management database from IMS to DB2 enabling straight-through processing capabilities. Created integration test plans and documented issues. Developed and implemented a migration plan to transition from the Stratus Continuum to the Stratus ftServer V Series. The hardware upgrade improved the system's performance and reduced its datacenter footprint. The initiative took 6 months to complete and prevented production disruptions during the system migration.Developed, enhanced and maintained a continuously available order management processing environment on IBM mainframe, Stratus VOS, Windows Server 2003, and LINUX environments. Created detailed system requirements and reviewed with systems managers and leads. Developed integration, testing and deployment plans to achieve a high level of success on several initiatives. Developed and implemented substantial system enhancements such as guaranteed message delivery, straight-through processing, improved message throughput, and full transaction recovery in the event of a system, network, or data center failure.

A key committee member responsible for reviewing and developing a plan to redesign the entire order management processing environment using the Rational Unified Process (RUP). I produced the business requirements and presented them to the stakeholders. Developed on a process that migrated 21,000+ employees in 700+ branch offices to the new direct-client order entry system in fewer than 9 months. The web-based order management initiative was fully implemented in 2 years.Designed and implemented an inter-system interface versioning methodology that enabled upstream applications to implement changes into production well before dependent downstream applications. This delivered a 96% success rate and enabled a seamless fallback.Created detailed system requirements and developed integration, testing and deployment plans that achieved a high level of success for several projects.Partnered with system mangers to identify and implement changes required to comply with Sarbanes Oxley (SOX) Act.

Designed, implemented, and tested critical high profile system changes to incorporate and support new technologies involving 6 systems which required gaining a quick working knowledge of coding styles, data structures, debugging and testing methods.

Provided support for software release installations in client sites. Designed, maintained and implemented programs for 2 subsystems. Responsible for the mentoring for several summer students which involved creating project schedules, ensuring schedule milestones were met and the evaluation of the project.