- Involved with opening the Residential Treatment Center in 2000, including developing rules, procedures and treatment modality. - Helped create, develop and implement Lifesteps Treatment Model for Residential Unit - Developed new employee training/orientation program for Residential Unit - Helped develop and implement group counseling curriculum for grief/loss, relapse prevention, health education and character traits for Residential Unit- Scheduled for Residential Unit, which included scheduling relief employees and informing management when hiring was needed - Counseled adolescents individually and in groups of up to fourteen- Supervised up to fourteen adolescents- Sustained case and record management - Received 2 'Star in Excellence’ Awards for customer service

- Train staff members in the Mandt System of de-escalating verbally and physically aggressive patients as well as seclusion and restraints- Train staff members in verbal de-escalation, conflict resolution, problem solving and negotiation- Debrief staff after any incident involving a verbally or physically aggressive patient- Trainings provide lectures, discussions, role-play opportunities, and demonstrations in verbal and physical de-escalation techniques- Applied real life situations to training

- Created and implemented long range strategic plan to increase membership, number of clubs and increase financial stability- Developed recruitment program for district- Recruited college students on various campuses- Improved the number of active clubs from 6 to 10- Increased membership from sixty to over two hundred- Directed fund raising to generate a reserve fund of $ 7,000.00- Organized and facilitated 8 District officer trainings, which included training in conflict resolution and communication skills.- Involved in organizing 8 District Conferences, including picking the facilities, contacting speakers and workshop presenters, conference budgeting, and presenting workshops - Advised District Officers- Presented with Hixon Fellowship and 2 Sapphire Circle Awards