Phil Bubis Email & Phone Number

Vancouver, BC, CA

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

• Advocated for the “do it once and do it right” approach
• Responsible for developing and pushing the culture of Business Analysis best-practice
• Facilitated strategic operational and technology visioning sessions
• Advised internal Stakeholders on Salesforce best-practice and product portfolio
• Engaged in multi-stakeholder dialogue to elicit, define, gather and align on solution requirements, measureable KPIs and outcomes
• Partnered with cross-functional departments to identify… Show more

Vancouver, Canada Area

• Worked cross functionally to create processes, reporting and audits by defining standards and KPIs.
• Facilitated multi-disciplinary conversation to create control points between people, systems and process.
• Continuously improved cross-functional operational processes as they related to consistency and execution through embedding scalable control points.
• Acted as an SME during the project lifecycle of various projects including Gift Card vendor selection, Case Management, POS… Show more
• Acted as an SME during the project lifecycle of various projects including Gift Card vendor selection, Case Management, POS replacement, Video Surveillance and E-Commerce Fraud Prevention.
• Developed processes, training and SOPS relating to 30+ unique types of incidents, cases and investigations.

Vancouver, Canada Area

• Led the assessment of customer needs utilizing a structured requirements process (gathering, analyzing, documenting and managing changes) to identify business priorities and recommend options.
• Identified, gathered and documented business requirements, defined business rules and communicated requirements for the implementation of business solutions.
• Communicated with stakeholders of varying technical ability and subject matter expertise.
• Led planning sessions to implement integrated… Show more
• Led planning sessions to implement integrated business processes and documented discussions and agreements.
• Provided consultative services for the development of policies and procedures.

Richmond, BC

• Conducted detailed requirement gathering for company-wide processes.
• Led planning sessions related to operational and technical process workflow to understand usage, expectations and needs from various stakeholders.
• Collaborated with multiple departments to perform risk analysis by discerning and identifying process limitations.
• Supported project change management by creating business process maps, training materials and SOPs.
• Scoped and facilitated the creation of… Show more
• Scoped and facilitated the creation of exception-based reporting to ensure SLAs and KPIs were met organizationally.

Richmond, BC

• Documented, developed and improved existing parameters, policies, procedures, processes and practices pertaining to internal Compliance and Risk Mitigation.
• Fulfilled operational due diligence tasks related to Commercial Insurance, Criminal Background Checks and Workers’ Compensation.
• Gathered, documented, audited and monitored vendor information and ensured that all policies were being followed throughout a medium-sized Vendor network.
• Ensured that internal staff and external… Show more
• Ensured that internal staff and external contractors followed compliance policies and identified deficiencies.
• Created a library of SOPs and training documentation related to best practices.

Montreal, Quebec

• Designed and implemented procedural documentation on an on-going basis, while creating and improving existing Corporate-level services.
• Grew and further developed internal Corporate Services, while undertaking the responsibility of a Product Manager.
• Liaised with the Vice-President of Business Development and Director of Sales to procure business-cases and specified how Corporate Services could benefit clients for sales pitches and marketing materials.
• Served as a technical… Show more
• Served as a technical resource internally and externally to provide compliance related insight.
• Conducted Article of Incorporation Searches, Civil Court Searches, Lien Searches, Corporate Credit Checks and Bankruptcy Searches to ensure compliance for a variety of clients.

• Worked in Business Development on a project with continuously changing criteria.
• Prepared and provided detailed reports for management regarding customer compliance.
• Ensured that contractors and businesses met our clients’ criteria on an on-going basis.
• Met a clients’ changing set of compliance requirements through on-going correspondence while providing and recommending procedural changes.
• Helped to create and… Show more
• Helped to create and enact new business procedures.

• Conducted in-depth analytical and investigative reference interviews on behalf of a variety of clients.
• Worked in a team-based environment to ensure workflow was completed appropriately.
• Verified and cross-referenced resumes, cvs and cover letters with consent form to ensure the legitimacy of candidate claims.
• Verified dates of employment and education history.
• Provided exceptional customer service and received commendations from several clients.

Bachelor Of Arts, Specialization Urban Planning

Social Science Dec, Law And Society