Managing a team of engineers to implement Warehouse Management Systems, driving process improvement, coaching, and satisfying customers.

Led the delivery of committed objectives for cross-functional agile teams. Ensured clarity of responsibilities for all team members, established open communication, budget planning/tracking, vendor management, risk management, release planning, test planning, executive status reporting, and celebrating results.• Oracle Cloud Infrastructure Migration: Migrated global EBS R12.2.6 platform from private data center to OCI. Managed F5 and Vendor resources. Worked with F5 security to ensure secure configurations and internal audit for SOX compliance. Led UAT execution, performance testing, and Disaster Recovery validation. Successful migration resulted in a cost reduction of $13k/month, improved security configuration & policies, and 40% performance improvement for key quarter end processes.• Subscription Selling Optimization: Process improvement for selling subscription orders orchestration and automation. Coordinated 3 value streams, Business Transformation Office and Product Management to define new business processes in quoting (CPQ), opportunity (Salesforce), and automated order creation (EBS).

Led the onshore/offshore EBS developer & DBA teams. Responsible for system availability, performance, SLAs and security compliance. Maintained application platform roadmaps. Ensured compliance with development standards and change control. SOX control owner. Supported integrations to boundary applications and enterprise reporting platforms. • Offshore Team Development (India): Hired and managed initial offshore technical resources (EBS developers and DBA) and participated in the hiring and training of offshore manager to lead the Hyderabad based EBS technical team. Worked with local and offshore leadership to establish working relationships and define new ways of working. Result: Successful and independent EBS technical team able to independently deliver value. • Vendor Management: Managed EBS Hosting Partner relationship. Point of escalation for vendor support, particularly Oracle. Point of contact for consulting engagements for major projects. Participated in RFP helping to define requirements, assessing vendors, and negotiating scope of work documents. • Major Projects: EBS Upgrade (12.2.6), Oracle RMCS deployment for ASC606 compliance, OneSource Tax Calculation, Oracle GTM (Trade Compliance).

Led a Seattle based team of Systems Analysts focused on Finance & Accounting applications, primarily Oracle EBS. Responsible for Production Support, Enhancements, and Project engagements. Worked with Project Managers to assign shared resources across multiple projects while balancing Enhancement work. Established Kanban process to improve enhancement delivery. Maintained Application Roadmaps. • Vendor Engagement: Point of contact for consulting engagements for major projects. Participated in RFP helping to define requirements, assessing vendors, and negotiating scope of work documents. • Major Projects: EBS Upgrade (12.2.4), EBS Chart of Account restructure/re-implementation, Royalty Management, Trade Compliance, Siebel SCM integration

Held 3 management positions with direct reports: • Part of management group for the onshore/nearshore/offshore team responsible for 24x7 support of the Point of Service applications for all Full Line, Rack, and Nordstrom Restaurants • Managed onshore/offshore team responsible for production support and system development of IT business systems used by NPG including FlexPLM and Operational reporting data warehouse• Managed onshore/offshore team that provided Production Support of Warehouse Management Systems, including Manhattan Associates, Freight Billing, Retail Ticketing, Direct Customer Shipping

Managed implementation projects out of the Epic Data Seattle office. Focused on Connectware for Oracle Application data collection systems for WMS.