Head Of Clinical Informatics
Current
Oct 2024 - Present
AeroLeads people directory · profile
Phil Beaudoin Email & Phone Number
Head of Clinical Informatics @ WellNow Urgent Care | Building Bridges Between Clinical Process and Technology
at
WellNow Urgent Care
1 work email found
@wellnow.com
2 phones found area 847
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Clinical Informatics @ WellNow Urgent Care | Building Bridges Between Clinical Process and Technology
Location
Greater Chicago Area, United States, United States
Who is Phil Beaudoin? Overview
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Quick answer
Phil Beaudoin is listed as Head of Clinical Informatics @ WellNow Urgent Care | Building Bridges Between Clinical Process and Technology at WellNow Urgent Care, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at wellnow.com, phone signal with area code 847, and a matched LinkedIn profile for Phil Beaudoin.
Phil Beaudoin previously worked as Head of Clinical Informatics at Wellnow Urgent Care and Head of Information Technology at Wellnow Urgent Care. Phil Beaudoin holds Bachelor'S Degree, Marketing And General Business Administration from University Of Central Florida.
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{first}.{last}@wellnow.com
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Profile bio
About Phil Beaudoin
With over 25 years of experience in technology, business architecture, customer experience, and operations management, I am a solutions-oriented executive who leads with vision and passion. As the Head of IT at WellNow Urgent Care, I am responsible for designing, deploying, and implementing scalable and high-potential solutions that support the organization's explosive growth and expanding service lines.My core competencies include strategic planning, business transformation, solution architecture, enterprise and productivity application utilization and engagement, digital and modern workplace, process improvement, portfolio management and governance, organizational change management, vendor and relationship management, and budget oversight. I have a proven track-record of developing high-performing teams that execute mission-critical technology strategies, bridging technology gaps, and positioning the organization for success. I also leverage my strong interpersonal skills to establish key partnerships across the organization, showcasing executive leadership while also mentoring and guiding team members to delivery excellence and business target achievement.
Listed skills include Operations, Human Resources, Web Design, Internal Communications, and 50 others.
Current workplace
Phil Beaudoin's current company
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13 roles
Phil Beaudoin work experience
A career timeline built from the work history available for this profile.
Head Of Information Technology
- Increased team by over 1000% from 3 to over 30 team members to support hyper growth from 70 to over 200 clinics - Created 4 distinct pillars: Maintain the Core (Infrastructure and Support), Build the Future (Implementation and Special Projects), Delivery Insights and Automation (Data Operations) and User Journey (Clinical Applications and Employee.
Feb 2021 - Oct 2024
Head Of It/Director Of Enterprise Technology And Support Services
- Leading IT function for Sears Hometown- Championing optimized solutions leading to operational success- Overseeing all Software, Hardware, Network and IT Services for our entire enterprise- Developing innovative solutions to unique business problems
Oct 2019 - Jan 2021
Director Of Business Architecture (Digital Workplace, Office 365, Servicenow, Automation, Itsm)
- Leading IT / Business Transformation including functional design, specifications and deployment of NetSuite (Enterprise Resource Planning – ERP), UltiPro (Human Capital Management – HCM), JustEnough, JDA, Enterprise.
- Spearheading organizational change by leading the integration of Microsoft Office 365 and SharePoint systems, improving the customer experience by providing a smoother interface with easily-accessible data.
- Facilitating the transition from manual to automated processes, designing and implementing all data architecture aimed at improving search engine optimization (SEO) of user data.
- Directing the implementation of a new identity management provider, enabling maintenance of existing LDAP system while supporting single sign-on and user provisioning for additional applications.
- Coordinating setup and implementation of ServiceNow instance using ITIL / ITSM framework in support of transition to a new Technical Service Desk service provider.
Sep 2016 - Oct 2019
Director Of Customer Experience (Crm, Erp, Cx, Process Improvement, Servicenow)
- Oversaw rapid growth of the contact center, including increasing staff from eight to more than 35 members, improving call metrics by 200%, and expanding online customer service capabilities.
- Implemented an improved ticketing software, collaborating with vendors and executing the transition that improved customer service, reduced costs, elevated customer satisfaction scores to 95%, and increased ticket.
- Developed survey tools to collect real-time customer feedback and enable field teams to easily submit requests and feedback via a mobile app.
- Led all call center support operations for more than 1,200 stores nationally, including designing, building and maintaining company portal and managing all internal communications for staff and stores.
- Achieved year-over-year (YOY) savings of more than $1M via supply expense reduction initiative.
Dec 2011 - Sep 2016
Director Of Event Management (Team Leadership, Professional Services, Customer Success)
- Orchestrated successful annual conference execution through leadership of a team exceeding 50 members including event planning leads, on-site support associates, vendors, business partners and hotel/convention staff.
- Exceeded leadership and attendee expectations through effective management of multi-million dollar budget by balancing top-notch accommodations, gourmet food, awe-inspiring speakers/talent and appropriate amount of.
- Led executive leadership team and sponsors from within and outside the company through mainstage presentations and team building activities, ensuring successful implementation.
- Mobilized events planning team to achieve more efficient results through deployment of task management, file sharing and communications mobile apps and introduced state-of-the-art mobile app to event attendees and.
Jan 2013 - Feb 2016
Internal Project Consultant (Project Leadership, Pmo, Ocm, Stakeholder Analysis, It Deployments)
- Assumed responsibility as project manager for multiple business initiatives, including the development of workflow and workload management tracking processes.
- Created a reporting system that provided real-time reporting on project completion across hundreds of stores and projects, improving data availability and facilitating improved communication company-wide.
Jun 2010 - Dec 2011
Store Process Manager (Process Improvement, Business Analysis, Enterprise Software, Sme)
- Developed, re-engineered and supported in-store pricing processes through operational procedure development, communications, training, and implementation for more than 1,000 stores nationwide.
- Instituted a volume of actions modeling system to improve inventory, finance, and workload projections; elevating efficiency by adjusting processes to track weekly inventory and labor impact statistics.
- Collaborated closely with the Information Technology (IT) team in developing a project tracking system to aid in identifying areas of improvement concerning customer service and regulations compliance across all stores.
Apr 2009 - Jun 2010
National Hr Manager (Onboarding, Talent Management, Human Capital Consultant, Sphr)
- Sears Hometown & Outlet Stores
- Oversaw all aspects of Human Resources support through associate lifecycle for two distinct retail formats, managing HR support for more than 2,500 associates nationwide.
- Grew Outlet Store locations from 50 to more than 100 sites and expanded new format, Home Appliance Showroom locations from zero to 50 during tenure.
Dec 2007 - Apr 2009
National Field Training Manager (Manage Remote Team, Facilitation, Instructional Design, Mentor)
- HR and Operations for Sears Essentials/Grand
- Developed curriculum for 85 separate processes, leading training and implementation of those processes through a staggered rollout approach over several months based on new store needs while recruiting, hiring.
- Mentored 4 HR trainers through preparation and attainment of their Professional Human Resources (PHR) certification and promoted all team members to new positions at the time of reorganization.
Jan 2006 - Dec 2007
Client Training Specialist (Executive Consulting, Vendor Relationship Mgmt, Curriculum Design)
- Consumer Electronics/Operations/Point Of Sales
- Developed sales process scorecards, deployed a point of sale system, and oversaw training for 50 different processes, communicating cross-functionally to ensure company-wide compliance with new procedures.
- Wrote and edited a monthly training magazine showcasing consumer electronics products, collaborating with industry representatives to generate content aimed toward increasing sales teams’ technical product knowledge.
Nov 2004 - Jan 2006
Field Trainer (Travel Expense Management, Coaching, Training, Instruction, Content Development)
- Sears Dealer Stores
- Traveled nationally to conduct new store owner training, establishing operational guidelines and merchandising procedures that promoted positive communication with customers.
- Developed more than 20 training guides and offered customized on-site training for store owners and their employees.
Jun 2002 - Nov 2004
Human Resources Trainer (Trusted Advisor, Onboarding, Performance Management, Coaching)
- Southeast Region
- Oversaw recruiting, onboarding, compensation, benefits, performance management and HR compliance processes across 400 locations in addition to managing more than 500 conflict resolution cases per month.
- Transitioned compensation classifications to a data-driven process, collaborating with research and legal teams.
Mar 2001 - Jun 2002
2 education records
Phil Beaudoin education
Bachelor'S Degree, Marketing And General Business Administration
University Of Central Florida
Master'S Degree, Adult Education And Distance Learning
University Of Phoenix
FAQ
Frequently asked questions about Phil Beaudoin
Quick answers generated from the profile data available on this page.
What company does Phil Beaudoin work for?
Phil Beaudoin works for WellNow Urgent Care.
What is Phil Beaudoin's role at WellNow Urgent Care?
Phil Beaudoin is listed as Head of Clinical Informatics @ WellNow Urgent Care | Building Bridges Between Clinical Process and Technology at WellNow Urgent Care.
What is Phil Beaudoin's email address?
AeroLeads has found 1 work email signal at @wellnow.com for Phil Beaudoin at WellNow Urgent Care.
What is Phil Beaudoin's phone number?
AeroLeads has found 2 phone signal(s) with area code 847 for Phil Beaudoin at WellNow Urgent Care.
Where is Phil Beaudoin based?
Phil Beaudoin is based in Greater Chicago Area, United States, United States while working with WellNow Urgent Care.
What companies has Phil Beaudoin worked for?
Phil Beaudoin has worked for Wellnow Urgent Care, Sears Authorized Hometown Stores, Llc, Sears Hometown And Outlet Stores, Inc., and Sears Holdings Corporation.
How can I contact Phil Beaudoin?
You can use AeroLeads to view verified contact signals for Phil Beaudoin at WellNow Urgent Care, including work email, phone, and LinkedIn data when available.
What schools did Phil Beaudoin attend?
Phil Beaudoin holds Bachelor'S Degree, Marketing And General Business Administration from University Of Central Florida.
What skills is Phil Beaudoin known for?
Phil Beaudoin is listed with skills including Operations, Human Resources, Web Design, Internal Communications, Training, Project Management, Charity Work, and Leadership.
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