Director, Technical Services Division
Washington D.C. Metro Area
• Government program manager for $23 million contractor-owned, contractor-operated IT infrastructure services contract supporting 7,000 users and half of the HHS Operating Divisions.• Provided infrastructure, end-user support (help desk and desk side), application hosting and technology refresh support.• Managed IT support staff in the five HHS regions across the United States.• Arrived just after contract award and resolved a number of contractual and operational issues… Show more • Government program manager for $23 million contractor-owned, contractor-operated IT infrastructure services contract supporting 7,000 users and half of the HHS Operating Divisions.• Provided infrastructure, end-user support (help desk and desk side), application hosting and technology refresh support.• Managed IT support staff in the five HHS regions across the United States.• Arrived just after contract award and resolved a number of contractual and operational issues that arose during the initial operating period. Show less