Phil Rose Email & Phone Number

Norwalk, Connecticut, Us

As a representative of Xerox Business Solutions (XBS), I influence end-to-end product management of all products, services, and solutions offered in the US-wide XBS market. In this capacity I engage with global product planning, product launch, and end-of-life teams across segments, products, and services.My extensive market and industry research on the competitive landscape supports XBS sales teams with information related to specifications, competitive pricing, and product differentiation speaking points. I coordinate and lead field sales training and launch communications for new, retiring, and changing product lines and services.I contribute to the post-acquisition integration of acquired companies by directing product training for employees of the sales, marketing, and operations departments of those organizations.

Norwalk, Connecticut, Us

I focused on building revenue and maintaining compliance with internal financial controls, overseeing product launch, engineering, and meter support teams on behalf of the Global Order To Cash (GOTC) operation.On an annual basis, I assessed nearly 100 programs through the Office of the PMO to ensure global OTC processes conformance to standards and scalability guidelines. This resulted in improved consistency and efficiency by the introduction of standard GOTC formats which enabled programs to submit the required information more effectively.I led the initiative to remediate billing errors across 500 devices and promoted automated solutions for GOTC to the technical community that were capable of scaling for global use.My project enabled more than 50 non-Xerox products to be sold through the automated Configure Price Quote system used by all direct sales representatives in the United States; this resulted in more than $70 million in sales opportunities.The team-based initiatives which I directed sparked a continuous improvement within global administrative processes, impacting services, products, and meter requirements with a focus on scalability and standardization.I am skilled in bringing together groups, individuals, and systems across department lines to meet the needs of the business and to ensure OTC compliance. As part of this process, I identified and overcame systems limits and challenges based on insight into costs versus benefits.

Norwalk, Connecticut, Us

I excelled in this dual leadership position, taking accountability for a $9 million supply chain and fulfillment business unit which sustained 30% gross margins, as well as the supervision of an IT shared services group within the communications and marketing services (CMS) business supporting $10 million in annual revenue, including the $9 million in supply chain operations, with authority over teams and processes in the United States, India, and Europe.The fulfillment team that I managed successfully direct shipped over 1.2 million units and drop shipped some 75,000 units from a portfolio of more than 3100 products.My team’s outstanding results, securing a 20% increase in plan in 2013, merited recognition in Xerox’s President’s Club in both 2013 and 2014. Our position within the top 5% of President’s Club winners was itself acknowledged with the 20/20 Recognition Award.By consolidating server farms and upgrading services, I eliminated $1 million in annual overhead costs.I lowered my average client’s expenses by more than $500,000 through coordinating and implementing automation initiatives that improved productivity and efficiency.The high-profile project which I led to implement a 25-server, $250,000 XMPie multichannel marketing technology solution resulted in $1 million year-over-year growth. This architectural solution required deep understanding of C# and Database design. The architecture was modeled in Visio, and was a unique framework combining multiple enterprise class solutions in a loosely connected, but highly defined manner.My event acquisition solution leveraging XMPie and other technologies empowered clients to surpass attendance goals by more than 20%.

Norwalk, Connecticut, Us

In this role, I supervised 12 transition specialists and account executives negotiating agreements for cross-channel marketing, data management and analytics, content creation, response management, and printing solutions to a global customer base.My team achieved near-immediate results, winning two $10 million contracts in its first six months. Overall, we increased outside marketing services revenue by more than $300,000 year-over-year.I championed the transition of Xerox’s sales strategy away from order-taking to emphasize sales generation by account executives, leading to same-account revenue growth that surpassed sales goals by more than $240,000 for the Creative Department.

Norwalk, Connecticut, Us

As a manager at the largest digital print showcase in the world, I raised client and prospect awareness of Xerox’s innovative digital technologies, solutions, and services, and demonstrated how we tailor those solutions to each client’s unique needs.I directed a team of Innovation Specialists in planning and executing more than 350 customer events for more than 2000 clients. My team was recognized for generating more than $100 million in annual sales, outpacing all competitors, while negotiating contracts which lowered our expenses by 10%.As a trusted advisor and subject matter expert, I provided guidance and direction to clients in the areas of technology, cross-media publishing, and packaging.

Norwalk, Connecticut, Us

Here, I served as the point of contact for Xerox’s XMPie personalized marketing communications application, leading product marketing, including speaking engagements, webinars, trade show appearances, and print articles showcasing the product’s value.The cross-media features which I helped to develop expanded revenue by more than $400,000.I boosted the visibility of XMPie by presenting more than 50 webinars to clients, prospects, and media outlets worldwide. I served as an advisor on designs which won multiple industry awards and recognition in trade media.By automating product ordering processes that streamlined delivery and lowered the time to revenue recognition, I strengthen the companies channel revenue streams.I helped to accelerate the adoption of XMPie at colleges and universities, building a pipeline of future customers and product advocates.

Norwalk, Connecticut, Us

Leveraged comprehensive understanding of digital and offset printing applications and technology, and workflows in the research and development of new technologies and processes to secure multiple patents and enhancements for Xerox technologies. Facilitated internal print operations with workflows and technologies to decrease costs and turnaround time and increase bandwidth.• Secured 16 US patents in packaging, workflow, personalization, and other workstream related inventions.• Attained Green Belt Lean Software Development Design Certification for Lean Six Sigma.

Rochester, Ny, Us

Prepare and deliver Database Publishing course to graduates and undergraduates, which covers marketing, cross-media publishing, and variable data design in print and Web. Consistently receive kudos from past students on how the course helped them land exceptional opportunities and become valuable employees for their new employer.

Rochester, New York, Us

Oversaw Corporate Publishing, Printing, Mailroom, and Fulfillment departments. Managed all aspects of daily production – prepress, press, post press – of a high-volume digital shop, including monitoring, developing, and implementing high-efficiency workflows while retaining HIPAA compliance across the board. Special projects: Served as Product Manager (MSF role) on Document Re-Engineering project (Seamlessly re-engineer the document creation process to dynamically generate external communications in a simplified reusable format, utilizing eXstream Dialogue). Directed installation of new high-speed mail inserting equipment. Directed installation of new high-speed Xerox printers, in combination with move from mainframe line mode data transmissions to Postscript, and installation of a production control system. Managed installation of web ordering system. Created a variety of databases, including programming of associated GUI interfaces, throughout the department. Special training: Microsoft Solutions Framework, Lean Six Sigma, exStream Dialogue

Dulles, Va, Us

Lead production department - including: advertising services, prepress, scanning, and advertising production - as well as interfaced with all internal and external printing service to insure high-quality production of a variety of deadline-driven newsprint as well as magazine publications. Administered a $7M+ printing budget. Negotiated all production contracts: outside printing, hardware and software service and purchases. Departmental A/P management: oversaw inside and outside printing bills, coordinated purchasing of equipment and supplies, and payroll management. Directed and organized high-powered team of specialists in a variety of production operations, including: advertising services and management, quality control, electronic advertising transactions, electronic and film generation of all publications, electronic and traditional proofing technologies, and image and ad scanning and retouching. * Combined prepress and diverse ad scheduling departments into a single cohesive unit, thus decreasing expenses while increasing productivity. * Managed move to CTP for outside printing projects, decreasing expenses over $100,000 per year. * Managed upgrades to advertising production system. * Installed a variety of high-ROI projects including developer recycling, image trapping, and electronic commercial-quality proofing for both cold-web and heat-set printing.* Coordinated installation of automated color toning package, as well as color management capabilities throughout production arenas.

Bachelor Of Science (Bs), Printing Management

Master Of Business Administration (M.B.A.), Organizational Leadership

Associate Of Science (A.S.), Computer Science