Philip Hickey Email & Phone Number

Rainsford Street Dublin 8

Dublin City, County Dublin, Ireland

Digital Court, Thomas Court Rainsford Street, Dublin 8

South West Inner City Local Employment Centre (SWIC LEC) operates within the Dublin 8 inner city area. This jobs-focused professionalmediation and guidance service is intended primarily to assist unemployed residents to progress to employment, training or education.Key Duties• To provide jobseeker clients with a career path planning service on a caseload basis.• To assist such clients to identify and source appropriate progression opportunities to address their training and development needs as part of their career path plan.• To enable clients to develop and implement career action plans by making referrals to appropriate progression routes• To ensure the clients expectations are grounded in reality and to challenge client’s unrealistic progression expectations.• Provide appropriate after-placement support for a pre-determined period of time to jobseeker clients placed in jobs.• To maintain and operate a computerized case load management system and to keep up to date with relevant system changes • To produce statistical information and written reports that capture client profile, interventions and placements as required.• Preparation of client CVs and to assist clients in interview preparation.• To network and liaise with all other relevant agencies and professional services who will be able to assist in client referral where necessary. • To keep up to date with labor market developments, including new employment and training schemes, employment incentives for both employers and jobseeker clients.• To actively participate in the LEC outreach schedule and to actively participate in the future planning for the LEC service.• To contribute to strategic development of SWIC LEC with the manager and board.Other duties include Strategic planning, website administration, social media management, network administration duties and course design and delivery

7A, Bellevue Industrial Estate, Tolka Valley Road, Finglas, Dublin 7, D11 Ye00

FIT’s mission is to promote an inclusive Smart Economy by creating a fast track to marketable technical skills for those at risk of long term unemployment. It is the primary industry skills development initiative facilitating collaboration with government, education and training providers in disadvantaged communities to enable greater access to employment for marginalised job seekers. My role as a Training & Employment Officer is to oversee the vocational/skills training, career development and workshop mentoring of FIT students in Further Education Colleges in Dublin and Wicklow and to provide career guidance supports to students of the Digital Media Institute on a one to one basis . As the first point of contact for FIT students, it is my role to deliver employability training to students to ensure they are industry-ready upon completion of their course. Duties include;-Tech Apprenticeship Student Welfare Office (from April 2018)-Contact point for all student, tutor, company and certification issues on the ICTAP / Tech Apprenticeship programme-Digital Media Institute Career Progression officer and Project management (From Feb 2018)-Provide one to one career progression supports for 70 DMI students-Training and Employment officer-Recruitment of participants for courses -Induction and Registration of participants -Delivering training and resources including all aspects of employability training -Career progression and employment strategies -Ongoing mentoring supports-Remote conferencing to students across Ireland-Recorded mock interviews for QQI courses-Facebook expenses

Westland Business Park, Clondalkin, Dublin 22

EA’s deliver JobPath, an innovative and exciting new employment support programme, commissioned by the Department of Social Protection (DSP) aimed at helping the long-term unemployed and those furthest from the labour market back into work.Managing an individual caseload of 120+ clients making applications/matching vacancies and sourcing/securing employment opportunities (each client scheduled for a weekly appointment). Assessing individual client skills and skill gaps relating to both low and highly skilled industries.Provision of advice and support relating to the attainment of skills required to undertake chosen career. Continuous development and review of individual Personal Progression an advising on individual paths to employment and providing direction to appropriate sector of employment.Generation, screening and compilation of C.V’s.Delivering workshops on topics such as CV development, job applications, interview techniques online job searching, confidence, motivation and personal marketing.Provision of 52 weeks of In-Employment Support to ensure placements are long-term often including mediation services between employers and employee’s. Working with Employer Services to ensure vacancies are targeted in client industries of choice and that employers receive only the most talented candidates.Ensuring an up to date awareness of companywide active vacancies, campaigns, training opportunities and direction of relevant clients to the most suitable supports.Meeting targets on job placements, sustainment payments, KPI’s, processes, procedures, quality benchmarks and compliance standards.Ensuring a balance between cost efficiency of training/skills acquisition and job start/sustainment payments.

Seetec Head Office

Assumed all training duties as per the IT operational needs of the businessFloor walking duties for live systems usersInduction Training Lesson plans, training Manual and site to site Induction Training Create Provider Enterprise (PE) and Customer Relationship Manager (CRM) resources, and handouts Induction training for Employees

Ballyfermot I T Social Economy Ltd 3B Le Fanu House, Ballyfermot, D10

Responsibilities:Government funded programme design and delivery80% successful job broking, best in Ireland for Momentum Courses Head recruiter, interviewing and assessments for placements.Skills assessment and 1-2-1 interviews for expert CV re-inventionManual and resource developmentNetwork Administrator and PC maintenance Website, Social Media and webmail Pearson Vue and Prometric testing setupQQI and ECDL Programmes and examsVM ware, database and data backup

Dublin

Responsible for servicing and up-keep of up to 60 Networked PC’s Servers and five networked Printers for over 12 years. Developed exceptional hands on troubleshooting skills building on previous IT experience for an accumulated total of over 25 years IT experience. Handled network transition from 2003 – 2008r2. Student network accounts creation including rights and privileges and folder accessActive directory user rights management, data backup and restore

Dublin 10

Responsible for new staff induction training and account setup BFITC Facebook business account, Twitter account and Google Maps management Responsible Website and E-mail maintenance for Ballyfermotitcentre.comSetup and support onsite testing rooms for Pearson VUE and PrometricInstallation and testing of all software packages for training including:VM Workstation 10 and Virtual network creationMS Office from 2000-2010 and exam delivery systems

Dublin, Ireland

Responsibilities:Mambo, Joomla and WordPressBlogs, Forums and NewsUser account administrationCommunity Directory Administration

National Learning Network, Rehab Care Group

Responsibilities:FETAC CertificationsInterview SkillsTouch typingInteractive Whiteboard trainingCrayon PhysicsNetwork gaming

Clonshaugh Business Park

Centralised Product Recall Analyst May 1999 - Mar 2001Implemented a project for a Kanban system to Gateway main warehouse hardware line with American Process Management Company Synergetics.Chosen as the person to order in stock for the Kanban system using a computer order system, liaising with Logistics and Operations to ensure three deliveries per day came with the needed parts