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Philip Hicks is listed as Sr. Site Reliability Engineer at symplr, a company with 405 employees, based in Basehor, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Philip Hicks.
Philip Hicks previously worked as Site Reliability Engineer at Symplr and Senior Site Reliability Engineer at Cerner Corporation. Philip Hicks holds Bachelors Of Science, Computer Engineering And Networking Technology from Vatterott College.
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Over 10 years of experience in computer technology and networking technology. Over six years in a fast paced, detail oriented, mission driven, military environment. Worked with teams around the world including: Japan, Germany, England, Korea, Kuwait and Africa. Team lead for fourteen soldiers at two different companies.
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Kansas, United States
SymplrSite Reliability Engineer 2021 -PresentEvaluating existing application deployments and facilitating the transition to enhanced cloud migrations for the future.Assessing the Company's requirements and recommending tools/applications to benefit the organization holistically (such as Artifactory, Zabbix, ELK).Examining current tools and providing.
Kansas, United States
Cerner 2017-2021Senior Systems EngineerUtilizing the ability and strengths of Ansible to check, test, and deploy software in minutes and keep it from drift. Currently save 490 hrs of time in 8 months.Analyzing on time data with New Relic I have been able to continually improve the application performance to give the best end user experience. Deployed.
Contract to Thomson Reuters for desk side supportResponsible for providing full service setup of new customer service agents: IDs, Software, PC, Phones, Network Connection, SecureIDsOn call support agent for new Siebel software rollouts, troubleshooting, and resolutionsResponsible for transition of troubleshooting procedures to new call center in.
Troubleshoot and maintain computers, printers, and networking devices on small and large networks.Worked over the phone with clients that are out of state, solving their networking and computing issues with the highest degree of expertise and customer support.Setup Packetshapers and Ishapers for deployment on client networks.Constructed and configured.
Maintained and administrated Microsoft Windows 2003 servers, including Active Directory and Exchange 2003.Maintained and administrated Wordox and PBX servers.Maintained, supported and deployed client's Microsoft Windows XP workstations.Diagnosed and troubleshooting various network issues using reference materials.Maintained a high-level of customer service.
2006 Trouble Ticket ManagementUsed troubleshooting and customer service skills to quickly diagnose and resolve client's issues in a timely manner.Collaborated with other departments and individuals to quickly and effectively resolve issues for clients.Managed over 35 different proprietary programs used in the troubleshooting and management of clients.
Provided on-site support for customer's computer and networking issues of all sorts, while providing the highest level of customer service.Documented and communicated steps for resolving issues with the entire Geek Squad team through their on-line issue tracking system.Through diligence and knowledge became worth over sixty-six dollars an hour to the.
Assisted clients with the installation process of hardware and software for SBC DSL.Fixed browser and other explorer issues related to the installation of SBC DSL equipment and software.Ensured that browser favorites and other browser settings were working correctly.Created extensive documentation on the process the customer took to get installed, and.
Other employees you can reach at symplr.com. View company contacts for 405 employees →
Justin Rofel
Colleague at SymplrLos Angeles Metropolitan Area, United States, United States
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Christopher Pottier
Colleague at SymplrKansas City, Missouri, United States, United States
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Jamie Burns
Colleague at SymplrWest Palm Beach, Florida, United States, United States
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Kegan Fielding
Colleague at SymplrWestminster, Massachusetts, United States, United States
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Angelique Jefferson, Rhia
Colleague at SymplrKansas City Metropolitan Area, United States
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Mark Salmonson
Colleague at SymplrKansas City, Missouri, United States, United States
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Lee Durow
Colleague at SymplrMilwaukee, Wisconsin, United States, United States
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Ranjitha Pandit
Colleague at SymplrBengaluru, Karnataka, India, India
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CP
Corinne Phillips
Colleague at SymplrCincinnati, Ohio, United States, United States
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Amisha Gupta
Colleague at SymplrRobertsganj, Uttar Pradesh, India, India
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Quick answers generated from the profile data available on this page.
Philip Hicks works for symplr.
Philip Hicks is listed as Sr. Site Reliability Engineer at symplr.
Philip Hicks is based in Basehor, Kansas, United States while working with symplr.
Philip Hicks has worked for Symplr, Cerner Corporation, Us Army, Adecco, and Thomson Reuters.
Philip Hicks's colleagues at symplr include Justin Rofel, Christopher Pottier, Jamie Burns, Kegan Fielding, and Angelique Jefferson, Rhia.
You can use AeroLeads to view verified contact signals for Philip Hicks at symplr, including work email, phone, and LinkedIn data when available.
Philip Hicks holds Bachelors Of Science, Computer Engineering And Networking Technology from Vatterott College.
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