Client Support Manager
Current- Manages the TrellisPoint technical support department- Handles elevated support requests- Ensures technical support cases are completed promptly- Coordinates resources and assigns support tickets appropriately
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@trellispoint.com
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1 phone found area 800
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LinkedIn matched
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Philip Frederick is listed as Client Support Manager at TrellisPoint at TrellisPoint, a with 18 employees, based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at trellispoint.com, phone signal with area code 800, and a matched LinkedIn profile for Philip Frederick.
Philip Frederick previously worked as Client Support Manager at Trellispoint and Technical Consultant at Trellispoint. Philip Frederick holds B.A. In Psychology, Psychology, 3.5 Gpa from Marian University.
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AeroLeads found 1 current-domain work email signal for Philip Frederick. Compare company email patterns before reaching out.
Technical Consultant with over six years of experience in delivering Dynamics CRM and SQL Server based solutions using a broad range of technologies including SQL Server, Microsoft Dynamics 365, Scribe Insight, KingswaySoft, and Power BI.•Strong experience working with data integration platforms and executing projects using these technologies. •Expertise in customizing Dynamics 365, developing data integration tasks, and implementing streamlined business solutions in a competitive work environment.•Proven track record of being a results-oriented leader with exceptional skills in coordinating with management to achieve goals.•Outstanding record of delivering superior quality end user support and training in Microsoft Dynamics 365.•Established very effective new process improvements in both SQL and CRM driven tasks.•Exceptional skills in communicating business needs and goals with team members and management to ensure proper execution of solutions.
Listed skills include Leadership, Time Management, Networking, Teamwork, and 32 others.
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United States
- Manages the TrellisPoint technical support department- Handles elevated support requests- Ensures technical support cases are completed promptly- Coordinates resources and assigns support tickets appropriately
Cincinnati, Oh
- Develops complex applications using the Dynamics 365 platform.- Utilizes a broad range of tools to manage customer needs, including entity customization, SQL Server integration, and client-side JavaScript.- Deep exposure to a variety of data integration methods with D365, including Scribe Insight, Kingsway Soft, and CozyRoc SSIS.- Hands on experience with migrating data between systems effeciently and successfully.
Cincinnati, Oh
- Responsible for the development of email marketing segmentation using T-SQL and SSIS.- Develops SQL code to create solutions for streamlining otherwise tedious processes.- Gathers requirements for new SQL reports and supported the development of SSRS reports.- Trains end users on the use of Microsoft Dynamics CRM and other enterprise applications.- Facilitated a user advisory board focused on Dynamics CRM improvement.- Creates custom CRM workflows and dialogs to streamline or automate business processes.- Supports end user issues and difficulties with Dynamics CRM.- Leads data integration tasks utilizing Scribe Insight and SSIS.- Self-studied to earn the Microsoft MB2-704 certification in Microsoft Dynamics CRM.
Cincinnati, Oh
- Responsible for overseeing the creation and completion of email marketing campaigns.- Marked up over 3,000 emails in HTML and CSS.- Automated the development of marketing emails utilizing VBA Macros for Microsoft Word.- Eliminated redundant tasks in email development process, leading to greater efficiency.- Increased marketing email sends by 25% from 2014 to 2015.- Grew average daily click sales by 17% from 2014 to 2015 as a result of increased email sends.- Developed relationships with third party clients and handled their email marketing needs.
Other employees you can reach at trellispoint.com. View company contacts for 18 employees →
Samuel Ford
Colleague at TrellispointLebanon, Ohio, United States
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Odile Coutinho
Colleague at TrellispointGreater Cleveland, United States
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Jazmine Thomas
Colleague at TrellispointSt Petersburg, Florida, United States
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Chris Johnson
Colleague at TrellispointMedina, Ohio, United States
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Andrew Ford
Colleague at TrellispointCincinnati, Ohio, United States
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Seamus Malley
Colleague at TrellispointChagrin Falls, Ohio, United States
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Lucas Ford
Colleague at TrellispointLebanon, Ohio, United States
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T.S.Vinay P
Colleague at TrellispointCumming, Georgia, United States
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Laurie Ukpabi
Colleague at TrellispointCincinnati, Ohio, United States
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Brayden Ware 🤘
Colleague at TrellispointLouisville Metropolitan Area, United States
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Activities and Societies: Psi Chi, Knights for Life, Students Taking Active Reflective RolesMajoring in Psychology familiarized me.
Quick answers generated from the profile data available on this page.
Philip Frederick works for TrellisPoint.
Philip Frederick is listed as Client Support Manager at TrellisPoint at TrellisPoint.
AeroLeads has found 1 work email signal at @trellispoint.com for Philip Frederick at TrellisPoint.
AeroLeads has found 1 phone signal(s) with area code 800 for Philip Frederick at TrellisPoint.
Philip Frederick is based in Cincinnati, Ohio, United States while working with TrellisPoint.
Philip Frederick has worked for Trellispoint, Schaeffer'S Investment Research, Lebanon Public Library, and Total Quality Logistics.
Philip Frederick's colleagues at TrellisPoint include Samuel Ford, Odile Coutinho, Jazmine Thomas, Chris Johnson, and Andrew Ford.
You can use AeroLeads to view verified contact signals for Philip Frederick at TrellisPoint, including work email, phone, and LinkedIn data when available.
Philip Frederick holds B.A. In Psychology, Psychology, 3.5 Gpa from Marian University.
Philip Frederick is listed with skills including Leadership, Time Management, Networking, Teamwork, Higher Education, Research, Microsoft Office, and Customer Service.
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