Philip Goad Email & Phone Number

London, Gb

London Area, United Kingdom

NODAL brings your business together with a deep network of established companies specialising in data science, AI, digital design and build, and emerging technologies to solve complex challenges. We use radical collaboration to get you to testable solutions fast and then help you scale the ones that work!Accelerate innovation, transformation and new ventures with NODAL

London, United Kingdom

I'm an experienced Strategic Design Director, I help organisations to innovate, improve customer experiences and transform their businesses.I work with public and private sector clients on the following:-Customer Insight-Service Design-Innovation and design thinking-Brand strategy-Proposition development-Product definition/ concept-CX/ UX strategy.

London, United Kingdom

I ran the UK Service Design practice. I helped grow the practice substantially, integrating it with EY customer practice. I innovated our design offer, introducing the sustainable growth offer as well as originating and managing substantial customer-led transformation work for UK clients.

London Area, United Kingdom

Delivered proposition, customer experience, product development and transformation projects for public and private sector clients.• 10X & Virgin Money: Product strategy and design for next-gen digital bank.• Euroclear: Developed market opportunity for a new global trade finance venture with a C. €400m revenue potential, leading to investment.• Prudential: Strategic Designer on innovation programme to design new digital business ventures for consumer and institutional investors.• Tata Steel Europe: Working with BCG Digital Ventures team to define, research and design new digital business ventures, presented to the executive board, two ventures progressed, one of which ‘Steel Junction’ is now in the market.• Capita Constructionline: Led the service design workstream as a precursor to business transformation following its acquisition by Capita Group.• Centrebridge Private Equity Group: Advisory work on defining a new app venture for Apcoa Parking Group, working alongside BCG Digital Ventures.

Edinburgh, United Kingdom

I established the Service Design and UX Practice, upskilled the team, sold and ran multiple UX and SD projects for top-tier FS clients, and was instrumental in the doubling of turnover YOY.

Face 7, Midford Place London W1T 5Bg

Ran UK research team of 20, developed and launched brand consulting and customer experience offer working with clients such as Unilever, Hiscox, Reckit Benkieser and Electrolux.We use social media, online and mobile community platforms and collaborative design approaches to make brands more relevant in a social world!

Richmond, London

Led major research and brand strategy work for blue-chip clients and developed the customer insight training offer, which a FTSE CPG client rolled out to their insight teams and marketing academy globally.

Helping clients better understand people and working with design teams to turn this understanding into new product and service concepts & prototypes. All with the end goal of using design lead thinking to find new ways to grow businesses...

London, United Kingdom

Conducting global research studies, helping business understand their customers better using a mix of qualitative approaches including focus groups, co-creation, ethnographic exploration.

Cognitive Science, Cognitive Psychology, Neuroscience, Ai, Computer Science)

Activities and Societies: RAG, Canoe Club, Hockey Team

Education record