SalesMatch is a SaaS, behavioural science company, that specialises in providing psychometric behavioural assessments to the sales profession and contact centres.SalesMatch sales psychometric assessment tool incorporates the significant sales management experience of sales professionals and contact centre teams by our directors, combined with the tried and trusted DISC psychometric theory. SalesMatch profiling can help your company identify the right sales people, or contact centre agents in the interview process, it also provides an excellent management and development tool to help in identifying source of behavioural changes in the sales team.

A board position of the Amcat Group. Full P&L responsibility for all business units in Europe, Middle East and Africa. This was a change management role. Amcat is a software company specialising in the design, development, sales and maintenance of contact centre solutions. My appointment was to focus on restructuring the EMEA operations to increase revenue and profit ready for the sales of the company.

A national provider of fixed and mobile telecom solutions. This was a Business Board level transformational change role, responsible for increasing performance and restructuring over 140 telesales people in the Small & Medium Business Units, and managing the transformation of the merger with Telewest.

My brief was to evaluate the potential for the direct sales division to expand its services into Europe. I was required to produce a strategy and implementation plan to deliver the opportunity. The project was focused on an initial six European countries, France, Spain, Italy, Belgium, Holland and Ireland.

Managing Director, Cable & Wireless plc, Global Card Services (1999 - 2000)For the UK/Europe division supplying “Post Paid” and “Pre Paid” calling cards predominately to corporate customers. Business Development Director (Rest of World), Cable & Wireless plc, Global Card Services (1998 - 1999)Responsible for 26 country business units throughout the world.Project Director, Cable & Wireless Adventure (1997 - 1998)A sponsorship opportunity; this was to be the first power vessel (motor boat) to go round the world in under 80 days. I presented the project to the Board and consequently was asked to run the entire event. The attempt broke the world record, going round the world in 74days, 20 hrs. To date this record hasn't been broken.Director, Mercury Communications, Merger Team (1997)Cable & Wireless Communication plc was formed from a merger incorporating Mercury Communications (a C&W company), Ninex, Bell Cable Media and Videotron. My responsibility was the sales stream merger.Director Telephone Channels, Cable & Wireless plc (1995 - 1996)This was a change management role. The total annual revenue of the business unit was £200 million with 300 employees. This role was to change the customer service units to one of sales focus with challenging revenue targets. Business Development Director, C&W Europe (1995)Tasked to perform a full business review of a new business unit in Dublin.Marketing Director, Cable & Wireless plc, Global Mobile Division (1992 - 1995)Responsible for development & production of all marketing & distribution elements of the mobile license bids in Holland, Belgium, Singapore, Egypt, Bulgaria, Panama and Colombia. Responsible for global delivery of sales and distribution best practise across all mobile licences. New licenses operational implementation team, in Columbia, Panama and Singapore.Sales Director, Mercury Mobile Services (1990 - 1992)Mercury Mobile Services was the mobile division of Mercury Communication in the UK