I work with people who are mired in complex situations, helping them act with clarity. With a background in accountancy and computing science, I work on both 'sides'​ of the strategy fence. Whether you're tackling the challenges of a new position or transforming your organisation, I apply proven ways of viewing and analysing what's really driving the situation.My expertise is in improving organisational effectiveness and optimising the value of investments in change. I specialise in pragmatic approaches that improve systemic structure and reduce unintended consequences.I edited the canonical book on Enterprise Design, Intersection, and have facilitated enterprise design sprints with leaders of large companies around the world.As a consultant, I help entrepreneurs and leaders think more clearly about priorities, aspirations, and implications. As a speaker, I delight audiences by finding new perspectives on familiar topics. And as a business coach, I accelerate the careers of people with deep skills. Sometimes framed as enterprise business architecture, sometimes as CX/UX or enterprise design, sometimes as facilitation, training, or coaching. I enable people in business to make better decisions about IT and people in IT to more effectively support business.I'm a dual British and Canadian citizen, available for engagements throughout North America and Europe. Though of course, most things are now being done at a safe distance.Most of my contracts are of short duration, or part time, or otherwise oddly shaped and hard to fill in the traditional contractor market. Let's have a conversation. (At least say hello to let me know that you read this far!)