Philip Leverette, Lcsw Email & Phone Number

Chicago, Il

Manage program providing voice of the customer trend reporting and suggested business process improvements to all functional areas aimed at elevating the customer experience. Manage special projects and process improvement initiatives utilizing automation to increase efficiency.Provide regular reporting to various stakeholders, including trending issues, across multiple lines of business.Provide leadership and support to business analysts working with trending data.

Provide individual and couples therapy to LGBTQ community members.Keep notes and case files up to date, including ongoing assessment of functioning.Run peer support group for Men.

Chicago, Il

Performed recruitment activities, including phone screening and scheduling of interviews. Conducted structured interviews for parent and teen to determine final eligibility for project. Trained staff in administration of structured interview and monitor for reliability between assessors. Provided weekly supervision sessions for assessment staff. Collated data and maintained paper and electronic participant filing systems. Collaborated on and edited manuscripts in preparation for publication. Provided case management and referral services to children and parents as needed.

Chicago, Il

Supervise, hire, and train all social work and intake staff on Behavioral Health units. Maintain statistical records of patient readmissions for ongoing project. Staffed new registry social work pool to cover weekend/vacation needs of units. Created field placement opportunities for social work students. Facilitate group therapy on units. Handle caseload of patients from admission to discharge, as needed.

Chicago, Il

Performed psychosocial assessments to aid in treatment and discharge planning. Conducted family sessions for patients to aid in transition from hospital to community care. Facilitated group therapy for both inpatient and outpatient programming. Worked variable shift, depending on census and unit needs.

Functioned as phone consultant providing assessment, crisis intervention, and case management skills as needed to clients. Maintained clinical records of contact and follow up with clients. Assessed eligibility and care needs for clients with managed care benefits.

Chicago, Illinois

Functioned as a member of interdisciplinary team treating adults with acute mood and anxiety disorders. Responsible for performance of psychosocial assessment of all patients, engaging patients’ participation in treatment process and discharge planning, co-ordination of significant social support for patients during and after hospitalization, and providing resources to aid in transition from inpatient unit to next steps in treatment. Co-lead Communication Skills group in outpatient day program.

Chicago, Il

Psychology 100 - Introduction to PsychologyPsychology 303 - Writing for PsychologyTaught weekly discussion sections covering course topics, provided support to students in studying and completing assignments, graded papers and kept master grade records. Held weekly office hours to address student concerns.

Chicago, Il

Responsible for conducting in-home assessments to evaluate elderly persons’ needs and resources in the Austin neighborhood of Chicago, secure and link them with needed services, and provide ongoing monitoring of the individual plan of care.

Kalamazoo, Mi

Responsible for all operations on a shift, including assuring high quality service delivery to consumers, complying with protocol, providing continuing support and education of volunteers and crisis workers, mentoring and training newly hired crisis workers, administrative responsibilities including creation and maintenance of secondary on call system and reporting problems with schedule to supervisor.

Kalamazoo, Mi

Responsible for selection, training, and evaluation of teller staff in order to assure quality customer service, primary party responsible for adherence to regulatory requirements, provided customer service and problem solving to all customers in need in order to meet individual and branch sales goals. In 2003, began working in a call center providing help with procedure and policy to branch employees and customers.

Master Of Social Work (Msw), Mental Health, 3.92

Activities and Societies: Vice President - Graduate Student Council

Bachelor Of Science (Bs), Psychology, 3.74

Activities and Societies: Sexual Health Peer Educator

Bachelor Of Business Administration (Bba), Human Resources Management And Services, 3.87