Philip Lock

Philip Lock Email and Phone Number

Strategic System Manager at LOTHIAN BUSES LIMITED @ LOTHIAN BUSES LIMITED
carrington, midlothian, united kingdom
Philip Lock's Location
Bathgate, Scotland, United Kingdom, United Kingdom
About Philip Lock

Currently working in the public transport industry for Lothian Buses within the Commercial team delivering technology projects .Previous projects include:Multi-Platform Online / Onsite Ticketing SystemVehicle based Ticketing System (providing support and assistance)Business start-upOnboard Wi-Fi systemElectric Vehicle Project in partnership with Volvo BusIn the bus industry hardware/software changes typically involve the entire fleet. Co-ordination, communication and relationship building is of utmost importance when implementing changes which will impact many individuals, most of whom have different needs and levels of understanding.Project Management can be challenging in public transport, but it's always rewarding.

Philip Lock's Current Company Details
LOTHIAN BUSES LIMITED

Lothian Buses Limited

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Strategic System Manager at LOTHIAN BUSES LIMITED
carrington, midlothian, united kingdom
Employees:
3
Philip Lock Work Experience Details
  • Lothian Buses Limited
    Strategic System Manager
    Lothian Buses Limited May 2022 - Present
    Edinburgh, Scotland, United Kingdom
  • Lothian Buses Limited
    Project Manager
    Lothian Buses Limited Oct 2014 - Nov 2022
    Edinburgh, Scotland, United Kingdom
    This role requires versatility to deliver specific products, functionalities or support to achieve and align with company objectives and strategies.Projects are typically technical in nature, requiring the delivery of hardware and software based solutions across the entire fleet of vehicles and/or for a large company-wide user base.The role requires specific industry knowledge and broad understanding of technology trends to provide the best possible solutions for the company and it's stakeholders.
  • Lothian Buses Limited
    Relief Manager
    Lothian Buses Limited Jan 2012 - Oct 2014
    Edinburgh, Scotland, United Kingdom
    Flexible management role (covering annual leave / absence) for 3 company depots providing Operational support for approximately 1500 staff and 650 buses with the main aim to ensure the smooth running of services adhering to industry legislation and company policies.The role focussed on staff resources, training and management including the utilisation of ACAS investigation, interview and disciplinary processes. Additionally customer feedback was investigated using audit software and CCTV viewing, with written responses provided in return.The role also required regular involvement in Event Management, Duty Allocation, Rota Management, Absence Management and Performance Management.There were several opportunities to modernise and/or digitise certain processes which resulted in using less paper, or made practices efficient.
  • Lothian Buses Limited
    Operations Supervisor
    Lothian Buses Limited Jun 2009 - Jan 2012
    Edinburgh, Scotland, United Kingdom
    This role facilitated the support and management for the Operations department assisting in service delivery. Working solo or as part of team operations supervisors were required to provide dynamic assistance across the business. This included travel on commercial journeys and inspect customer tickets and the vehicle itself, carry out temporary "rolling" vehicle repairs either on foot or using a support vehicle, work unsociable hours managing staff and operations for the night bus network and as incident response for any and all occurrences.It required good knowledge of the produce network and an enthusiastic attitude.Fundamental to this role was the use of CAD-AVL (Computer Aided Dispatch - Automatic Vehicle Location) software in a central control room managing up to 650 vehicles to deliver a robust and reliable service for the people of Edinburgh.
  • Lothian Buses Limited
    Management Trainee
    Lothian Buses Limited Mar 2009 - Jun 2009
    Edinburgh City, Scotland, United Kingdom
    This was a temporary position ahead of an Operations Supervisor role which carried out administration and filing duties for Staff and Customer Service enquires.The role consisted of incident investigation, complaints handling, and CCTV analysis.
  • Lothian Buses Limited
    Assistant Manager
    Lothian Buses Limited Dec 2007 - Mar 2009
    Edinburgh, Scotland, United Kingdom
    This role managed the "Edinburgh Shuttle" subsidiary which provided an Edinburgh Airport shuttle service to and from the city centre of Edinburgh.This role involved the management of around 40 staff members. As a start-up operation there were several things to keep busy with including; duty allocation, rota creation, rota management, resource management, recruitment, budget management, company policy creation, working practices creation, ticket machine and booking engine training and maintenance, statistical analysis, vehicle maintenance inspection and servicing management and cash handling.
  • Edinburgh Bus Tours Limited
    Operations Supervisor
    Edinburgh Bus Tours Limited Dec 2005 - Dec 2007
    Edinburgh, Scotland, United Kingdom
    This role served as an administration, operational support and caretaker position for Edinburgh Bus Tours. A supervisor was required to perform; duty allocation, rota creation, rota management, staff management, staff training, ticket machine setup and maintenance, retail, customer engagement and cash handling.
  • Edinburgh Bus Tours Limited
    Pcv Driver
    Edinburgh Bus Tours Limited May 2004 - Dec 2005
    Edinburgh, Scotland, United Kingdom
    PCV Driver taking Edinburgh Bus Tours customers around the cities many attractions and places of interest, taking care to provide a smooth and measured journey.The role required a PCV (Cat D) UK Driving Licence, cash handling, use of a ticket machine and knowledge of Edinburgh and it's places of interest.
  • Edinburgh Bus Tours Limited
    Retail Assistant
    Edinburgh Bus Tours Limited Jun 2002 - Jun 2004
    Edinburgh, Scotland, United Kingdom
    This "ticket seller" role required; POS device operation, product knowledge, up-selling, cash handling and cash accountability.
  • Meikleour Hotel
    Kitchen Porter
    Meikleour Hotel May 2000 - May 2002
    Meikleour, Scotland, United Kingdom
    This was a weekend job during high school which required:Table WaitingCookingFood PreparationGardeningComputer Maintenance

Philip Lock Education Details

Frequently Asked Questions about Philip Lock

What company does Philip Lock work for?

Philip Lock works for Lothian Buses Limited

What is Philip Lock's role at the current company?

Philip Lock's current role is Strategic System Manager at LOTHIAN BUSES LIMITED.

What schools did Philip Lock attend?

Philip Lock attended The Open University, Blairgowrie High School.

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