Philip Mosley, Mba Email & Phone Number

Nashville, Tennessee, United States

Greater Nashville Area, Tn

Greater Nashville Area, Tn

• Senior Business Systems Analyst deployed on multiple Salesforce.com migrations from Microsoft CRM to Salesforce.com.• Gathered all requirements and wrote SCRUM user stories for Partner Portal deployed on Partner Community. Trained the Service Source SFDC team on how to write proper user stories with high level acceptance criteria.• Configured Partner Portal using Tabs and Visualforce template and handled all out of the box customization for customer deployments.• Led development team on deploying a sophisticated sharing model using automated manual sharing with apex for Partner Portal security.• Delivered high end technical requirements to the development team for Partner Portal needs that couldn't be delivered without custom code including integrations and internal app development.• Personally responsible for the development and deployment of the Sales Console including Knowledge, and apps such as Relevant Content and Sales Coach.• Acted as a Salesforce.com Senior Consultant and assisted in the investigation and design of Service Source teams Salesforce.com deployments.

Irvine, Ca

•Salesforce.com end user using custom reports and administrative functions to improve sales and territory management.•Managed the Central US and parts of the Southeast by developing the territory and executing on a personal business plan to drive revenue.•Demonstrated on all aspects of Drawloop offerings utilizing web applications such as Webex and GoToMeeting during sales meetings with prospects.•Networked with local and non local Salesforce.com implementation partners to educate them on the Drawloop Services and acted as an analyst and liaison to implementing Drawloop Services for their customers unique needs.•Managed my territories opportunities and pipeline throughout the sales process, negotiated with clients, eliminated obstacles to purchase, and closed the sale.

Franklin, Tn

• Salesforce.com Administration Team Lead for Nissan North America (NNA) managing a team of 4 Salesforce.com Administrators.• Deployed Self Service Portal to NNA Call Centers for internal Tiered Support.• Trained offshore Salesforce.com Administrators (SOS) to perform repeatable processes including Data/Campaign Management, Reporting and Dashboards, Data Administration, and Application Configuration.• Identified and defined business challenges and managed assessment, assignment and execution.• Personally performed all administrative and support functions for NNA while educating SOS team on solutions.• Initial Senior Consultant for all post deployment issues of NNA Salesforce solution.• Provided ad hoc Cast Iron data recovery analysis and supported coordination between multiple agencies.• Completed multiple deployments for enhanced functionality within the Nissan salesforce.com environment

• Worked on the Information Systems Team as a Salesforce Administrator• Deployed Solutions and Content within SFDC to accomodate global delivery of sales team documentation• Worked with Business Analyst team to deploy Chatter globally • Supported Go Live of many different Caterpillar Financial divisions on Salesforce.com in the UK, Japan, Canada and others• Day to Day support and analysis of Caterpillar Financial Sales team needs within SFDC• Acted as a liaison between SFDC Customer Success Manager and Caterpillar Financial Salesforce team and Management group• Created and Deployed Executive Dashboards

•Directly responsible for acquiring revenue through consulting and implementation partnership with Salesforce.com•Gather business requirements for consultation work and implementations•Provide extensive documentation for Salesforce.com business requirements•Perform implementations based on custom and generic business requirements•Configure Salesforce.com to meet client direct and custom needs based on business process review•Use evaluation skills and critical thinking to identify needs for consulting/implementation and apply to each prospects unique situation•Sales Engineer for Avankia, LLC customizing salesforce.com with templates and by business requirements to meet customer needs emphasizing value of SaaS solution•Provide Administrator and end user training to guarantee adoption and effectiveness of Salesforce.com

•Salesforce.com end user using console, custom reports and administrative functions to improve sales and territory management•Used custom forecasting and territory management on a day to day basis•Managed a shared territory of 8 states selling an online safety compliance and risk management training solution•Intimately involved in the development of the new platform•Responsible for training sales staff on the new platform •Demonstrated on all aspects of Learning Management System platform utilizing web applications such as Webex and GoToMeeting for remote users•Developed proposals and contracts, facilitated the contract negotiation process, eliminated obstacles to purchase, and closed the sale

•Leverage realtors, leads and state and city records to identify and obtain mortgage clients in the sub-prime mortgage target range•Obtain loan approvals, acquire necessary documentation and act as a representative of the client and the bank•Use automated loan approval technology to receive a status of guidelines met•Utilization of strong financial skill set to project pricing, interest rates and closing costs•Forecast monthly and quarterly sales and meet revenue and bookings goals on a regular basis•Evaluation of credit reports, and cash flow analysis to determine liquidity and ability to repay

•Extensive financial and sales training received•Met and exceeded quarterly and yearly goals•Demonstrated an above average ability with technology solutions to call potential clients, originate loans and communicate with Fannie Mae and Freddie Mac Systems•Developed and utilized extreme persuasive selling and communication skills to obtain new business and assist in the closing process•Communicated with client, underwriting and operations department on a consistent basis to obtain closings and all necessary documents for loan approval•Acted as a coach and trainer for new bankers and participated in group call evaluations to build skills and hone communication processes•Evaluation of credit reports, and cash flow analysis to determine liquidity and ability to repay

Mba, Business Administration, 3.5 Gpa

Bsw, Social Sciences, 3.0 Gpa

Activities and Societies: Kappa Sigma Kappa Athletic and Activities Director, Spring Sing, Social Work Club