Philip Park Email & Phone Number

New York, Ny, Us

Products in charge - Supplier Shipping Portal, Transportation Management System, Yard Management System- Facilitate quarterly meetings with key stakeholders, including executives, customers, and partners, to align on product vision, strategy, and roadmap using SAFe framework- Review and validate product features and functionality, and ensure alignment with user requirements and expectations- Effectively communicate complex technical concepts to non-technical audiences, building consensus and securing buy-in for product initiatives

New York, Ny, Us

- Led a logistics optimization initiative that consolidated 3PL providers, resulting in a streamlined operation, a successful Go-Live on time and within budget, and $2 million in annual cost savings- Developed user profiles, workflows, mockups, and proof-of-concepts to bridge the communication gap between technical and business stakeholders- Maintains the prioritized backlog of user stories, features, and defects- Implemented a feature request form to simplify the communication between business and technical teams and minimize the time spent on deliberation ($3.2K/request)

Mumbai, Maharashtra, In

Client: HCSC (BCBS Texas/Illinois) - Tech debt remediation $30M (Sep 2021 – Apr 2022)- Facilitated & led inter-team collaboration, performance, and productivity through transparent communication of requirements, deliveries, dependencies and skills- Proactively highlighted and resolved risks and issues and clearly communicate those risks to stakeholders- Overseeing onshore (US) Nearshore (Mexico) and Offshore (India) teamsClient: McKesson – Warehouse Portal Modernization (Jan 2021 - Aug 2021)- Translated customer experience into technical requirements and product solutions- Managed product planning and development through day-to-day collaboration and decision-making with a cross-functional team including architects, developers, UI/UX engineers and subject matter experts

Seoul, Kr

- Managed products from concept to retirement, including strategy, planning, product design, development, launch, production, enhancements, and retirement - Managed 2 Scrum software development teams utilizing SDLC- Communicated with all levels of within an organization including individual contributors to C-suite executives- Coordinated product feedback and support between end-users and HQ for any feature enhancements, modifications, and incidents- Managed all aspects of ERP, MES, WMS, QMS, and CRM development requests

Fort Scott, Ks, Us

- Organized and facilitated sprint planning, daily scrum, sprint reviews, sprint refinement, retrospectives, and release planning ceremonies- Successfully transitioned 3 software development projects from waterfall to Scrum- Managed end-to-end custom ERP development project - Well-versed in building positive relationships with customers and business stakeholders

Stony Brook, Ny, Us

- Built new websites for the new administration in the Department of Global Affairs (https://globalpartners.iaps.stonybrook.edu/) Technology used: HTML, CSS, JavaScript

Monarto South, South Australia, Au

- Flooring / Roofing for mobile homes

Dulwich, South Australia, Au

- Handled and processed of cattle(900/day) and lambs(10K/day)- Assisted with other plant operations when necessary

- Closed more than 90% of trouble tickets on the first call without escalation.- Installed and configured over 150 workstations including laptops, desktops, 12 copy machines and other printers for end-user

Seoul, Kr

- Analyzed technical problems and created a list of the problems for future reference- Tested developed features in home networking and their connections with other home appliances

Pittsburg, Ks, Us

- Coordinated the installation of new computer hardware, software, and networking equipment- Provided troubleshooting for hardware and software issues using root-cause analysis

Master Of Business Administration - Mba, Management Of Technology

Bachelor Of Science (Bs), Information Systems

Associate'S Degree, Computer Science