Designing & Implementing Business Operations, Training Development, Team Building & Enrichment, International B.P.O. Development, New Company Design & Launch for RealEstateAssistant.Com, OrderCall, Prospectly , Techstack , WPExpert, & WOW Support,

Business Development CoordinationGoogle PartnerSearch Engine OptimizationInternet AdvertisingContractual NegotiationsAffiliate Contracts Admin•Editing and creating individual contracts for each group.Affiliate RecruitmentAffiliate B.P.O. RecruitmentAffiliate TrainingAffiliate Ongoing coaching and trainingUtilize reporting systems to analyze and evaluate sales and KPI’s.•New hire orientationTraining of new Affiliate Sales Agents•How to use CRM.•How to pitch / close deals.•Step-by-step sales procedure.Ongoing training of Affiliate Sales Agents•Making sure reps understand procedures.•Feedback / QA on their previous calls.Sales Agent reassurance and encouragementTraining Materials DevelopmentGraphic Design for Training MaterialsDrafting of procedures and protocolsQuality Assurance Coordination for Affiliates & QADialer / Lead managementCRM Coordination & MaintenanceBuilding management coordinationCompany event coordination

Business Administration, Contract negotiations, Cost-reductions, CustomerRelations, Departmental Operations Management, DistributionManagement, Event Management, Promotion & Installation, ExpenseControl, Facility Management, Operations Management, MarketingStrategy, Vendor Negotiations, Vendor Sourcing, and Vendor partnerships.

As a Level II Tech Support Specialist, I was relied upon to, solve higher risktechnical and sales problems, and assist other team members in TechnicalFields..

Led strategic account development by engaging clients in account reviews.Leading to increase in customer satisfaction, increased engagement withclient and increased account revenues.