Philippa A. Email & Phone Number

United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

• Responsibility for the delivery of multiple Salesforce projects at any one time applying agile project delivery methodology
• Collaborating with clients to develop project plans in line with business objectives, and assign project tasks and resources and providing regular guidance to team members
• Monitoring and managing the incoming project portfolio
• Managing a team of 10 Consultants to allocate to projects, personal development plans and training
• Maintaining team performance and productivity
• Presenting project progress updates to senior leadership team

Leeds, United Kingdom

My experience as a BEM has covered a wide range of portfolios including store front end, colleague facing, wholesale and convenience and healthcare including both pharmacy and optical. I manage the project intake pipeline, to help take ideas, assess these to understand whether these would be of business benefit, align to business strategy, to ultimately.

Leeds, West Yorkshire, United Kingdom

• Projects have included;
• IBM MQ and IIB upgrade including RHEL, DataPower and ESXi upgrades
• Rationalisation and upgrade of IP Gateway Devices in 600 Asda Stores
• Data Centre Upgrades
• Introduction of Two Factor Authentication for VPN to 3500 Asda colleagues
• £8 million project to rip and replace the wireless technology in 250 Asda Stores, encompassing 4 work streams of strategic and tactical solutions, firmware upgrades and increasing/levelling of switch ports capacityKey.

Leeds, United Kingdom

• Projects have included;
• Pilot Asda stores for a Self-Service lottery solution onto Self-Checkout Software to increase sales and reduce operating costs
• Scoping and defining enhancements to Scan and Go software including performance, software adaptations and mobile applications
• Assessing checkout requirements in stores
• Creating and defining KPI’s, to measure the project success Key Skills-Organisation of marketing and training materials -Store visits to support training and engagement of new technology and processes - Creating and.

Huddersfield, United Kingdom

• Technical improvements to a Telematics operating system to drive both operational performance and growth applying AGILE project management skills
• Development of a Claims Reporting Portal to monitor vehicle claim processes
• Development of an internal software system to manage customer complaints
• Process Mapping sessions with stakeholders to identify bottlenecks and inefficiencies
• Identifying and recommending improvement opportunities and projects by applying analytical skills e.g. auditing and process mapping
• Creation of project plans, defining scope and requirements, user cases and test plans