Philippa Davis Email & Phone Number

Poole, Dorset

Leading the team to influence and inspire public support by developing a customer centric approach, with excellent service at its heart, to both external and internal service provision across the RNLI

Poole

Working as part of the RNLI's Safety Get Onboard team to create a proactive, world class safety culture. Enabling and supporting the delivery of change; ensuring any impacts for staff and volunteers are identified, understood and managed appropriately to ensure successful adoption and sustainment of change as well as the realisation of business benefits..

StudyFlex is a large approved centre for the Chartered Management Institute, selling a wide range of qualifications up to MBA level to businesses, schools and individuals, working across all sectors developing Leadership and Management skills.

European travel

Delivery of a programme of activity to maximise the opportunities offered by the London 2012 Olympic and Paralympic partnership to benefit customers and colleagues of the Retail Bank. Including governance, reporting and risk management, engagement of customers and colleagues, 2 Olympic Park branches built and successfully operated during Games Time with.

Founder member of LTSB Customer Experience OfficeResponsible for delivery of Bank and Channel Net Promoter Score (NPS) targets Influencing and collaborating with channel and business unit leaders to design and implement advocacy initiatives to Become Britain’s Most Recommended Bank and embed consistency for customers

Leadership of branch managers and team of experts to deliver results in the areas of profit and loss, sales, service, risk and people development

2:1, Languages, Economics & Politics

Year spent studying at Rennes University in France

Education record