Philippa Elliott Email & Phone Number

Amsterdam, North Holland, Netherlands

Amsterdam Area, Netherlands

Communications, Marketing, PR •Planned and implemented the communication and content strategies for the global brand refresh and launch of ISIC App and virtual ID (for 120+ countries) copy included- onboarding, press releases, landing pages, spotlight, long and short form, FAQ, white papers etc. •Planned and executed annual global B2B communication calendar & the central B2C social media calendar for student cardholders •Redesigned, rewrote and curated the content for the ISIC Extranet (internal knowledgebase) in collaboration with Business Intelligence Analysts and Subject Matter Experts •Researched and authored quarterly newsletters and monthly blog posts, providing best case practices for the ISIC issuing community •Managed and mentored customer service interns and communication freelancers ISIC Event, Annual General Meeting (AGM) and Board Meetings •Researched, planned & wrote the yearly global ISIC Association Annual report (2015-2019) •Responsible for drafting the ISIC Association AGM and Board Meeting minutes •Co-created (with Graphic Designer) ISIC Event marketing and support materials, such as sponsorship packages and Event app Training •Developed (online) training programmes and manuals to help improve the performance of national offices in developing their card sales and student discount portfolios •Worked closely with Business Intelligence Analyst to create a knowledge-base of best practice case studies Global Partnerships •Communications and marketing lead for the IGlobal Study Awards (Scholarship style programme in collaboration with the British Council and Study Portals- approx.150,000 applicants per cycle) •Supported account management of global, non-commercial partners such as UNESCO, UNWTO and commercial partners such as MasterCard and British Council •Worked to achieve endorsements and international recognition for the ISIC Association Supporting role projects: (Communications, Marketing and Training) •ISIC global app

The Hague Area, Netherlands

Worked in the academic division for the Middle Years Programme (MYP), Diploma Programme (DP) and Career-related programme (CP).Communications: • Managed the MYP and CP social media channels • Informed MYP and CP educators on the latest curriculum and organisational updates • Managed MYP customer service (IB answers and social media channels)• Engaged in and promoted educational discourse by connecting schools to educators• Researched latest trends and shared online resources and feedback from IB educators with the IB curriculum development teams to improve curriculum and programme review• Wrote copy for; the IB public website, digital and print publications, IB global newsletters and the MYP & CP coordinators notes (published Bi- annually)• Experienced in using CMS, Google analytics, Dotmailer, Moodle and HootsuiteResource development: • Supported the development and production of the suite of curriculum documents and associated support material in 3 tier 1 languages (English, French & Spanish) & quality assured the production of up to 1,000 pages of academic text per year• Created written and video content for 2 digital publications (social and emotional learning in the MYP & DP extended essay)• Assisted in the development and implementation of MYP workshop resources (face-to-face and eLearning), to ensure quality service and support to MYP workshop leaders in collaboration with the Global Head of MYP Professional DevelopmentWorking groups: • Participated in a number of organisational working groups: Peterson academic symposium 'why creativity matters?'​, academic integrity, 'IB Public Website Redevelopment Project' and an internal communications group.

Amsterdam Area, Netherlands

Conducted market research for major companies in order to facilitate change in the way firms interact and listen to their customers. Worked on projects in North America, Asia and Europe.

Amsterdam Area, Netherlands

Coordinated and approved all web portal content. Responsible for the authoring and compilation of the of the monthly GRI e-newsletter that is sent to over 18,000 people worldwide. Coordinated regional communications plans and managed freelancers. Project managed special communications and marketing projects on an ad hoc basis.

The Hague Area, Netherlands

Assisted in: research, editing, report writing and administration for the organisation’s current thematic projects. The scope of assigned tasks ranged from editing their website, researching and writing of funding proposals and developing youth workshops.• Participated in the creation and development of the organisation’s weekly news report.• Edited and formulated external and internal communication for IHJR stakeholders.• Conducted research for the current Kenyan, Former Yugoslavia and Middle eastern projects

Rayong, Thailand

Working with teachers and local council to design and implement an English curriculum for over 800 students at this local government primary school. • Performed constant monitoring and evaluation on the chosen curriculum, through report writing and weekly feedback sessions.• School’s only foreign language teacher. Classes started from Age 6 up to 13. Class sizes 30+ with a limited amount of resources.• Conducted monthly teacher training sessions for local teachers working within Rayong Province.

Providing advice and information to the public on services available on behalf of the Community Care Division. • Assessing older and disabled residents, in order to register them under the Chronically Sick and Disabled Persons’ legislation; advising them of services for which they are eligible and assessing them for those services.• Working closely with hospitals, equipment providers, the community and consultants principally by making/taking referrals for necessary equipment and/or personal care that the client may need in order to sustain, improve and support their daily living. Learning that empowerment through various methods is an encouraging tool in promoting self-awareness and confidence.• Research in health promotion, education and equipment

Msc, Contemporary Asian Studies

Thesis: Educational reform and its impact on ethnic representation in Thailand (Grade 8.5) Courses: Migration, Cultural Diversity.

Ba International Relations

Dissertation: The impact of the IMF in the East Asian Crisis Courses: International Political Economy, International Political Theory.