Philippa Bergmann Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

Madison, Wi And Los Angeles, Ca

Manage three facilities in two time zones, including asset procurement and management, risk assessment, maintenance, repair, and capital projects, manage an annual operating budget of $750K and annual capital budget of $100K, and provide remote support to 85 employees in 15 states. Promoted from Office Manager to Facilities Manager within year-and-a-half from hire.Key Achievements:Managed two facilities relocations in Wisconsin and California within exceptional budget and production… Show more Manage three facilities in two time zones, including asset procurement and management, risk assessment, maintenance, repair, and capital projects, manage an annual operating budget of $750K and annual capital budget of $100K, and provide remote support to 85 employees in 15 states. Promoted from Office Manager to Facilities Manager within year-and-a-half from hire.Key Achievements:Managed two facilities relocations in Wisconsin and California within exceptional budget and production constraints. Reduced annual OpEx by 11% YOY in 2020 after mid-year budget revision.Renegotiated lease contract resulting in six-figure savings for the organization.Employee Engagement, New Hire TrainingCreate and deliver comprehensive onboarding and enticing employee engagement initiatives to welcome, retain, and grow our team and inspire and embed cohesive Purpose, Vision, & Guiding Principles.Leader, DEI Council - Embed diversity, equity, and inclusion from the top down in our culture, day-to-day operations, policies, and business practices and root DEI throughout all arms and reach of the company through DEI training, education, analysis and action, and engagement opportunities.Executive Assistant - Support top-level executives with special projects. Show less

Madison, Wisconsin Area

• Efficiently handled 25 new Property and Casualty claims per week (maintaining 75 - 125 pending caseload) from prompt first contact to expedient claim resolution while providing outstanding customer service to all parties involved.• Evaluated coverage and exposure and set suitable reserves; determined liability per comparative negligence laws in each state carefully applying pertinent state statutes and rules of the road and exhausting investigative resources; obtain and analyze all… Show more • Efficiently handled 25 new Property and Casualty claims per week (maintaining 75 - 125 pending caseload) from prompt first contact to expedient claim resolution while providing outstanding customer service to all parties involved.• Evaluated coverage and exposure and set suitable reserves; determined liability per comparative negligence laws in each state carefully applying pertinent state statutes and rules of the road and exhausting investigative resources; obtain and analyze all available evidence; exercise critical thinking and sound judgment to determine the proper course of action and appropriately settle claims with minimal supervision.• Guided insured parties through injury claims confidentially and compassionately, thoroughly reviewing medical records and bills to determine loss-related injury, appropriate treatment, and justifiable settlement.• Negotiated favorable liability outcomes with adverse carriers; prepare and file arbitration cases with excellent written arguments and clear presentation of evidence; create exceptional professional written correspondence and meticulous claim files.• Trained and counseled new adjusters; roundtable comparative negligence scenarios; field phone calls for multiple WRC agencies and support all WRC adjusters by seamlessly triaging and responding to claim inquiries.• Assisted in making software improvements and testing; optimized workflow and suggested improvements to improve customer service and claims efficiency. Show less

Madison, Wisconsin

Freelance event planning and curatorial service specializing in creative and unusual parties, public and private events, and fundraisers. Planned, promoted, and executed themed parties and recurring events for local bars and restaurants, creative fundraisers for theater groups, retrospective fashion show for a local designer, silent auction benefit for fire victims, various group art shows and opening receptions, and intimate and elaborate parties. Founded visual arts studio and managed all… Show more Freelance event planning and curatorial service specializing in creative and unusual parties, public and private events, and fundraisers. Planned, promoted, and executed themed parties and recurring events for local bars and restaurants, creative fundraisers for theater groups, retrospective fashion show for a local designer, silent auction benefit for fire victims, various group art shows and opening receptions, and intimate and elaborate parties. Founded visual arts studio and managed all aspects of studio operations including recruitment, promotion, event planning, bookkeeping, safety, and maintenance. Show less

Madison Wisconsin

Madison, Wisconsin

Madison, Wisconsin

Prague, Czech Republic

Madison, Wisconsin

Bachelor’S Degree, Art History

Activities and Societies: Madison Opera

Finance, General

GPA 4.0 Coursework: Risk Management and Insurance Internship at the WRC Group, Intro to Loss Investigation (AIC 33), Intro to Claims.

Ceritificate Program, Risk Management And Insurance, 4.0

Activities and Societies: Risk Management and Insurance Club

Claims Associate Program