Robotic Field Services Supervisor
Managing Omron Automation Americas service team which includes some in-house Industrial Automation product repairs and field repair of installed systems including robotics.Responsible for developing strategy for future field support in the Americas.Managing Americas Service team in accordance with company goals and policies to ensure on-time delivery, quality, execution and performance of in-house and field service tasks.Coordinating with other team leaders throughout the company to assure maximum operational performance and overall long term profit.Providing the necessary strategic and tactical leadership to maintain a world-class level of customer satisfaction