Philippe Bilodeau Email & Phone Number
Who is Philippe Bilodeau? Overview
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Philippe Bilodeau is listed as Demand Manager at Air Canada at Air Canada, a company with 14961 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Philippe Bilodeau.
Philippe Bilodeau previously worked as Demand Manager at Air Canada and Revenue Management Analyst at Air Canada. Philippe Bilodeau holds Dep, Ceramic Arts And Ceramics from Centre De Céramique Bonsecours.
Email format at Air Canada
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About Philippe Bilodeau
Core Competencies:Well-honed emotional Intelligence.Acute sense of observation and sensitivity regarding Brand narrative and process gaps that drive discrepancies.Focused on continuous improvement and seizing opportunities to innovate business processes in order to gain efficiencies in Quality, Time and Labor Expenses.Customer Experience Ambassador that will seek continuous enhancements to the overall quality of internal customer experience as well as front line customer experience to ensure sustainable Net Promoter Score.Adept at facilitating the adoption of new technologies, standardization, and/or centralization.Skilled in change management and integrating solutions to capitalize on best practices across multiple sites, projects, and partners.Develop relationships, stimulating and fostering personal and organic business growth within projects.Team building. People Management. Achieving Excellence in Customer Relations and Experience.
Listed skills include Call Center, Outsourcing, Vendor Management, Team Leadership, and 46 others.
Philippe Bilodeau's current company
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Philippe Bilodeau work experience
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Revenue Management Analyst
Support Lead
Conduct call monitoring and or Live monitoring and coaching sessions as required to ensure continuous improvement of Financial Sales representatives.
Financial Services Representative
Our specialized team is tasked with both receiving inbound call and conducting outbound calls. Thisproactive approach allows us to increase our reach and help more clients to manage their day-to-daybanking over the phone. Our mandate is to resolve issues, recommend banking products that makebanking easier or more affordable, and set up clients with.
Revenue Management Analyst
Vip & Concierge Service Agent
Customer Service Sales Specialist
Project Management Consultant / Founder / Business Owner
Manage day to day call center operations. Gain insight and assess efficiency and productivity using dialer system reports that are exported into excel as well as Business intelligence reporting software that is linked to our DB servers directly. Support the team members as a Subject Matter Expert during initial training and throughout integration and.
Board Member
Account And Program Manager
Initiation, Development, and Launch of Contact Center projects. Inbound, Outbound, Back Office, Email response, Live chat.Optimization of processes and procedures.Identification of process gaps and opportunities to standardize and centralize in order to capitalize on synergies across multiple sites. Reduction of direct Labor costs via a combination of.
Student
Beginner's Mandarin
Founder
Founded and ran an art pottery and sculpture Studio. Sold work to collector's and gallery's.
Operational Strategy Deployment - Efficiency - Business Analyst
Provided adapted daily Outbound calling strategies for 3 Call Centers across Canada that kept all banking products in scope while also factoring in any unique client context. Created reporting that provided analysis of key operational metrics with the objective of ensuring appropriate and timely execution of national receivables management predictive.
Operational Support Services - Oss
Maintenance of interactive bilingual scripts for our (Membership Services Representatives) MSR’s.Development of IVR (Interactive Voice Response) applications.Leveraging the skill sets of the workforce to meet or exceed our Clients KPI targets and service level agreements.
Colleagues at Air Canada
Other employees you can reach at aircanada.com. View company contacts for 14961 employees →
Abdolreza Moezi
Colleague at Air Canada
Greater Vancouver Metropolitan Area, Canada
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Eduardo Pinho
Colleague at Air Canada
Winnipeg, Manitoba, Canada, Canada
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DD
Daniela Duenas
Colleague at Air Canada
Toronto, Ontario, Canada, Canada
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JA
Jennifer Ann Adamson
Colleague at Air Canada
St John’s, Newfoundland And Labrador, Canada, Canada
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SF
Sidd Fresa
Colleague at Air Canada
New Haven, Connecticut, United States, United States
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CK
Catherine Kim
Colleague at Air Canada
Vancouver, British Columbia, Canada, Canada
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KM
Kim Mcmillan
Colleague at Air Canada
Montreal, Quebec, Canada, Canada
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ML
Meliza Lowe
Colleague at Air Canada
Montreal, Quebec, Canada, Canada
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EA
Eric Arnold
Colleague at Air Canada
Frankfurt Rhine-Main Metropolitan Area, Germany
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LM
Louis Monsaingeon , M.A.
Colleague at Air Canada
Montreal, Quebec, Canada, Canada
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Philippe Bilodeau education
Dep, Ceramic Arts And Ceramics
Fine And Studio Arts, Drama, Journalism, Creative Writing
Education record
Frequently asked questions about Philippe Bilodeau
Quick answers generated from the profile data available on this page.
What company does Philippe Bilodeau work for?
Philippe Bilodeau works for Air Canada.
What is Philippe Bilodeau's role at Air Canada?
Philippe Bilodeau is listed as Demand Manager at Air Canada at Air Canada.
Where is Philippe Bilodeau based?
Philippe Bilodeau is based in Montreal, Quebec, Canada while working with Air Canada.
What companies has Philippe Bilodeau worked for?
Philippe Bilodeau has worked for Air Canada, Cibc, Vitalevox Business Solutions Inc, Wimgym, and Alorica.
Who are Philippe Bilodeau's colleagues at Air Canada?
Philippe Bilodeau's colleagues at Air Canada include Abdolreza Moezi, Eduardo Pinho, Daniela Duenas, Jennifer Ann Adamson, and Sidd Fresa.
How can I contact Philippe Bilodeau?
You can use AeroLeads to view verified contact signals for Philippe Bilodeau at Air Canada, including work email, phone, and LinkedIn data when available.
What schools did Philippe Bilodeau attend?
Philippe Bilodeau holds Dep, Ceramic Arts And Ceramics from Centre De Céramique Bonsecours.
What skills is Philippe Bilodeau known for?
Philippe Bilodeau is listed with skills including Call Center, Outsourcing, Vendor Management, Team Leadership, Customer Experience, Business Analysis, Process Improvement, and Crm.
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