Philippe Dewaele possesses expertise in itil, it service management, it management, people management, business continuity planning and 25 more skills. He is proficient in Dutch. Colleagues describe him as "We started a challenge together, during a transition phase of 80 IT consultants. New processes had to be introduced and taught, to new comers and already in-place consultants. Several ITSM aspects such as security, BCP, documentation management, report management, knowledge management and continuous service improvement were covered. We often had to face internal reorganisations. Despite of this demanding challenge to align 80 persons to common methods and the frequent reorganisations to fine tune the service, Philippe was present, adapted his work constantly, was able to remain diplomatic and shared his valuable experience to help us all to target the common goal: client first! Philippe was and is undeniably much appreciated by the whole group, and is « the glue » that makes these 80 men (even more today) like with they do. His previous experiences helped us much, and he was always happy to share. I like to call him the Swiss knife ..... and I think this says much about him. " and "Extremely skilled in organical matters, a diplomat and a native communicator is the first impression that stands out about Philippe. Philippe’s availability to juggle multiple challenges made a dramatic difference to build strong relationship with all other teams. He was Manager of Business Continuity department under the Compliance Unit managed by me at the European Commission from August 2016 to end of March 2018. Philippe is the best communicator I’ve ever worked with and his humanity made him an amazing partner and I'm happy I got the chance to work with him — I hope we get to do it again. I have no doubts in recommending Philippe."