Continuous Improvement - Quality Assessor Business/Technical Support
Collect business model coaching. Quality monitoring and process review.Main focus on our customers and internal departments.Operating Businesses/RETAIL/SMB E-Commerce
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@ingenico.com
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Philippe Van Hee is listed as Continuous improvement - Quality Assessor Business/Technical Support at Ingenico ePayments. based in Brussels Metropolitan Area, Belgium. AeroLeads shows a work email signal at ingenico.com and a matched LinkedIn profile for Philippe Van Hee.
Philippe Van Hee previously worked as Continuous improvement - Quality Assessor Business/Technical Support at Ingenico Epayments and Team Leader Customer Care at Ingenico Payment Services. Philippe Van Hee holds Conseiller En Prévention De Niveau Ii, Sécurité, Hygiène, Environnement Et Bien-Être from Cresept.
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Philippe Van Hee is a Continuous improvement - Quality Assessor Business/Technical Support at Ingenico ePayments.. He is proficient in Néerlandais and Anglais. Colleagues describe him as "It has been a great pleasure working with Philippe. He is a strong operational Leader and I valued Philippe's strong customer and client focus combined with a strong commercial mindset." and "I have worked with Philippe since i've started to work for American Express 15 years ago. He started off as a colleague, became my coordinator and later became my teamleader. He has been a very good motivator, coach and leader for the past years. Even the last 2 years after he left to lead an other department, he was able to provide me with guidance and inspiration. His people skills were simply amazing as he always took the time to listen to me and he managed to build my… Show more"
Listed skills include Merchant Services, Operations Management, Team Leadership, People Development, and 18 others.
A career timeline built from the work history available for this profile.
Brussels Area, Belgium
Collect business model coaching. Quality monitoring and process review.Main focus on our customers and internal departments.Operating Businesses/RETAIL/SMB E-Commerce
Brussels Area, Belgium
Leading the Merchants Collect team : boarding process, KYC follow-up, payment related issues or Chargeback & Disputes.
Brussels Area, Belgium
Leading a team from 12 to 17 employees : Tri-Brand Private or Corporate card creation process, Merchants contracts set-up & maintenance, Customer complaints. Recruitment, performance management & coaching.Part of project teams like IBAN bank account conversion or Financial ledgers reconciliation.
Brussels Area, Belgium
Administration of the Health & Safety Committee since 2008. Part of the Benelux Crisis Response Team from 2005 to 2011 : security, brand & business continuity. Business Continuity plan supervisor.
Brussels Area, Belgium
Leading a team of 9 employees handling the daily payment process for the Belux merchants with an operational call center for the payment related issues as for the run of the payment terminals.Recruitment, performance management, coaching. Remote management in the Netherlands & in the UK.
Brussels Area, Belgium
Involvement in the daily team management tasks like recruitment, performance management, Financial analysis, customers contacts, quality control or fraud assessment Under the lead of the Benelux Team manager.Part of project teams like the Euro conversion, new handling processes or the European Security Crisis team.
Brussels Area, Belgium
Different tasks related to Customer care,technical & payment related issues , debit/balance recovery, complaint handling or maintenance.
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Philippe Van Hee is listed as Continuous improvement - Quality Assessor Business/Technical Support at Ingenico ePayments..
AeroLeads has found 1 work email signal at @ingenico.com for Philippe Van Hee.
Philippe Van Hee is based in Brussels Metropolitan Area, Belgium.
Philippe Van Hee has worked for Ingenico Epayments, Ingenico Payment Services, Alpha Card, and American Express.
You can use AeroLeads to view verified contact signals for Philippe Van Hee, including work email, phone, and LinkedIn data when available.
Philippe Van Hee holds Conseiller En Prévention De Niveau Ii, Sécurité, Hygiène, Environnement Et Bien-Être from Cresept.
Philippe Van Hee is listed with skills including Merchant Services, Operations Management, Team Leadership, People Development, B2B, Customer Satisfaction, Credit Cards, and Integrity.
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