Cantonnet Philippe
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Cantonnet Philippe Email & Phone Number

Service Experience Manager at Teradata at Teradata
Location: Greater Paris Metropolitan Region, France, France 10 work roles
1 work email found @hp.com LinkedIn matched
3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email p****@hp.com
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Current company
Role
Service Experience Manager at Teradata
Location
Greater Paris Metropolitan Region, France, France
Company size

Who is Cantonnet Philippe? Overview

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Quick answer

Cantonnet Philippe is listed as Service Experience Manager at Teradata at Teradata, a company with 11138 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at hp.com and a matched LinkedIn profile for Cantonnet Philippe.

Cantonnet Philippe previously worked as Service Experience Manager at Teradata and Service Manager at Consort Nt.

Company email context

Email format at Teradata

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{last}.{first}@hp.com
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AeroLeads found 1 current-domain work email signal for Cantonnet Philippe. Compare company email patterns before reaching out.

Profile bio

About Cantonnet Philippe

Joined HP in january 1995 at HP Canada- Previously was working in a French SSII Neyrial Informatique at Clermont-Ferrand as an IT manager leading support engineers Highly experienced in service delivery among differents sector ( pharmaceutical, industry, private sector, banks )During my professional life , I have had the opportunity to work in service delivery, account management, project management, mission critical environment.My profil is mainly cross countries oriented with a strong knowledge of North America and EMEA cultureBack to France , I worked for HP France as Service manager for international companies ( General Electic, Eli Lilly for 11 years and moved in march 2012 in a new position at Computacenter as Senior Service Manager responsible for end user services IT delivery for a european company.In August 2017, I've joined Consort NT where I've been offered a Heldesk Service Manager position for BNP PARIBAS composed of 120 employees to provide N1/N2, URM ans Qos services. I had the opportunity to manage a team of 30 engineers MOA, Dev, PM profiles, in charge to conceptualize, develop, test and publish SFR offerts on their portal. In July 2020, despite Covid situation, I had a great opportunity and joined Teradata, Paris Teradata is a Californian company ( San Diego) specializing in Big Data, Analytics and Data Warehousing products and services. Senior Service ManagerManaging complex dealPeople managementP&L

Listed skills include Service Delivery, Outsourcing, Global Delivery, Incident Handling, and 30 others.

Current workplace

Cantonnet Philippe's current company

Company context helps verify the profile and gives searchers a useful next step.

Teradata
Teradata
Service Experience Manager at Teradata
campo, california, united states
Website
Employees
11138
AeroLeads page
10 roles

Cantonnet Philippe work experience

A career timeline built from the work history available for this profile.

Service Experience Manager

Current

Paris, Île-de-France, France

Teradata France is provider of specialized IT solutions for analytical applications. As a Service Experience Manager, I'm the single point of contact for CS, MS and IntelliCloud services and all my customers to ensure operation follow-up of services, projects, communication to Teradata and third party organisations. Focused with account teams to identify.

Jul 2020 - Present

Service Manager

Montreuil Area, France

Helpdesk Service Manager for BNP PARIBAS.Responsible for driving key expected metrics to drive improved behaviours and performances.Focused for motivating, coatching and developping staffs operators.Building Customer Relationship

Aug 2017 - Jul 2020

Senior Service Manager

Paris

  • European Senior Service Manager for Air Liquide account
  • Service Management accountability for Air Liquide in 7 European countries (yearly 6m€ revenue)
  • Direct manager of service delivery manager team with responsibility in asset management, site support and packaging/soft deploment
  • Outsourced Service Desk management
  • Manage european partners for service delivery to garanty expected level of SLA and control financial costs
  • Manage financial dashboard and P&L… Show more European Senior Service Manager for Air Liquide account
Mar 2012 - Jun 2017

Emea Regional Account Delivery Manager For Eli Lilly

Hp

Accountable for HP TS to support the overall HP delivery of the engagement and ensure SLA conformity and attainment for more than 14000 users among 47 countries in EMEAThis deal includes Messaging Service, Service Desk, Web Hosting, Identity Management and Workplace Services.Workplace Services includes Mobility, Asset Mgmt, Procurement and Site Services

Oct 2009 - Feb 2012

Emea Country Account Delivery Manager For General Electric

Hp
  • Responsibilities: Manage desktop and IT support services for GE-General Electric France ( 10000 assets) and North Africa
  • Maintain service to 98% SLA under a complex, bespoke data driven program.
  • Maintain and develop solid customer relationships
  • Manage a Partner Delivery team.Manage refresh program
  • Work with transition teams to ensure smooth transition of new businesses in GE EUS program
  • Forecast production, variance reporting to actuals.
Mar 2004 - Sep 2009

Program Manager

Hp

Program Manager on Storage product One year project to develop EVA structure support in France following Compaq aquisition ( partner management, L2 storage management, support team in France)

Mar 2003 - Mar 2004

Storage Technical Consultant

Hp

Storage specialist ( XP, EVA, MSA..) in HPUX/Windows environnement in charge of technical project deployment and audit in a large scope of sectors ( banks, industry, public sectors)

Jul 2001 - Mar 2003

Dedicated Engineer For North America Mission Critical Customer

Hewlett Packard Canada

During the 6 years I spent in Canada, I had the opportunity to develop my skills in HPUX/MPE mission critical environment for North America and become one of the dedicated engineer for TOP 30 mission critical customers (Nortel, FBI, Lucent, Bombardier...)

Jan 1996 - Jun 2001

It Engineer Hp Canada

Hewlett Packard Canada

Motivated by a new challenges, I left France in 1995 to experience a new life in Canada -I was hired at HP Canada as an IT technician which was a starting point to demonstrate my skills and experiences that helped me to embrace new responsabity

May 1995 - Jan 1996
Team & coworkers

Colleagues at Teradata

Other employees you can reach at teradata.com. View company contacts for 11138 employees →

FAQ

Frequently asked questions about Cantonnet Philippe

Quick answers generated from the profile data available on this page.

What company does Cantonnet Philippe work for?

Cantonnet Philippe works for Teradata.

What is Cantonnet Philippe's role at Teradata?

Cantonnet Philippe is listed as Service Experience Manager at Teradata at Teradata.

What is Cantonnet Philippe's email address?

AeroLeads has found 1 work email signal at @hp.com for Cantonnet Philippe at Teradata.

Where is Cantonnet Philippe based?

Cantonnet Philippe is based in Greater Paris Metropolitan Region, France, France while working with Teradata.

What companies has Cantonnet Philippe worked for?

Cantonnet Philippe has worked for Teradata, Consort Nt, Computacenter Sa, Hp, and Hewlett Packard Canada.

Who are Cantonnet Philippe's colleagues at Teradata?

Cantonnet Philippe's colleagues at Teradata include Greg Goralski, Sepideh Keshvari, Felix Gushansky, Lewis Woo, and Pavan T..

How can I contact Cantonnet Philippe?

You can use AeroLeads to view verified contact signals for Cantonnet Philippe at Teradata, including work email, phone, and LinkedIn data when available.

What skills is Cantonnet Philippe known for?

Cantonnet Philippe is listed with skills including Service Delivery, Outsourcing, Global Delivery, Incident Handling, It Service Management, Itil, Management, and Service Management.

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