Philippe Lécrouart Email & Phone Number

◆ Currently employed full time for more than four years, in Security Administration and Reception Desk functions at Federal Government sites, with extensive experience using KEYSCAN and LENEL, and more recently, SITE SECURE, IT security administration systems. ◆ Five years experience in Mail & Parcel manual and mechanized sorting and distribution operations.◆ Twenty-three years past private sector engineering career in a Customer Technical Service & Sales Support role, based in Canada and in Europe, covering Rubber & Plastics Textile Reinforcement and Industrial Fabrics industries on a global scale. Customer focused role primarily working collaboratively with Customers addressing technical end-use and value added product developments, Quality Assurance and logistics issues and, striving to meet Customer needs and exceed Customer expectations.◆ Broad Process & Materials Engineering knowledge of and functional expertise in manufacturing and production, statistical process control and analysis, laboratory testing, quality assurance, product inspection and, inventory management.◆ Extensive Customer Service and Supply Chain expertise, within the SAP® R/3 IT systems environment, for order entry, inventory control, warehousing, distribution, and processing Customer complaints, claims and returns.◆ Significant International / multi-lingual teamwork and networking experience as main Technical and Logistics liaison between international Customers and Company Global Sales, Manufacturing, Warehousing and Distribution organizations.◆ Meticulous, tenacious, problem solver, combined with a high degree of organizational skills and attention to detail.◆ Advanced knowledge of MICROSOFT WORD®, EXCEL®, POWERPOINT®, OUTLOOK® and ONENOTE®.◆ Written, read and spoken, English and French bilingual fluency, and some intermediate spoken Spanish and basic German.

Listed skills include Polymers, Supply Chain, Manufacturing, Engineering, and 16 others.

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  Carleton University

  Engineering (Mechanical)