Philippe Stenuit Email and Phone Number
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I spent the last 20 years gaining valuable experience in digital transformation by improving digital platforms efficiency and allowing companies to keep costs under control but productivity and customers’ satisfaction at the maximum. My passion is digital innovation and how to turn it into concrete business applications for the world of today while keeping an eye on what tomorrow will offer. Past professional experiences:- on digital applications (developed following Agile and Waterfall model) as Program Manager, web/mobile Project Manager and Team Leader. This allows me to adopt the multiple point of views of the stakeholders of a modern E-business environment.- working with a wide variety of sectors and partners : international transportation, financial industry, SMEs, HR. This ensures that I can bring the right support when a qualitative distinctive customer experience has to be designed, whatever the constraints or the suppliers to work with. With background:- Academic: in business administration (Executive MBA from Essec[FR]/Mannheim[GE]), digital business management and communications- Certified professional Prince 2 / Agile Scrum project management methodologies and ITIL V3 for IT services management. I am also knowledgeable about Lean Six Sigma process management techniques.
Get Digital Thirst
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Digital Innovation And Ai Transformation ConsultantGet Digital ThirstBrussels, Be -
Project Manager Eurostar GroupEurostar Aug 2023 - PresentBrussels, Brussels Region, BelgiumCoordination of entreprise transversal projects from the perspective of impacts on Eurostar.com platform.Highlighted mission: merger and transition from Thalys.com to Eurostar.com (solution design / coordination and communications all activities and stakeholders including delivery, roll-out, testing and 'aftercare' ) -
It Solution Leader Thalys.ComThalys May 2018 - PresentBrusselsIn charge of all internal and external activities related to the setup, evolution, monitoring and maintenance of Thalys.com portal web+App platform (except the tickets sale workflow). Highlighted mission: Setup of the contractual framework with the main dev partner. Managing the relationship and activities on a daily basis. Internal coordination, communication and reporting about the progress made at operational, tactical and, to some extend, strategic level. Animation of team meetings, and project steering committees. -
Digital Banking Senior Business & It ConsultantCapco Nov 2014 - May 2018Time boxed missions for various financial institutions with an objective to move their digital offering forward.Major clients served: UBS, ING, P&V, Ergo, BNP Paribas, Crelan, BPost, Europ Assistance... Mission examples:> Mobile payment channel integration for bank (e.g.: business case, Fintech comparison analysis, process impact review,..)> Information security (and IT security) deployment plan (e.g.: encryption for file transfers, authentication and identity management…)> Assessment of bank processes versus regulation (e.g.: PCI Compliance check for card payments related company, GDPR, PSD2...)> Digital innovation and disruption field (e.g.: I.A. 'chatbot' deployment, implementation of robotics and automation in digital banking...)> Trends analysis, writings and essays (e.g.: point of views, articles about innovation in banking landscape...) -
Program Manager Social And Collaborative ToolsBnp Paribas Apr 2015 - Dec 2016Brussels-ParisLead IT projects underlying the construction of the Social and Collaborative multi-channels (web/mobile/desktop) platform (RTC, CMS, KM for example) in complex international environment Main tasks:> Establish clear objectives, roadmap and deliverables for the program and the individual projects in close collaboration with the project managers and sub-team leaders.> Identify project priorities, schedule, identify key risks/mitigation plans and manage major risks and issues through effective contingency plans and proper escalation.> Manage financials, sub-project dependencies and programme dependencies.> Prepare and present clear, concise project updates to management and steering committees based on plannings, KPIs,...> Coordinate the operational team leaders to deliver the projects/product to market on time, at the desired quality level and the according/defined project timelines.> Federate teams in Paris [Business and transverse: HR, Compliance ] and Brussels[IT] on a common goal with a tangible Business and user gain -
Finance Sector - Team Leader & It Cmdb (Knowledge Management) ManagerIng Feb 2012 - Oct 201493 Internet/Intranet and mobile banking applications are operationally managed by the department working with ITIL. My responsibilities are targeted at resource and capacity management (for functional analyst digital team), operational excellence and customer experience optimization, tests & release management for evolutions, coordination of 3rd level of support - Incident & Problem Mgt, maintain IT applications in CMDB, Main applications in scope (through various releases schemes): Ing.be (public website), Intranet, Home Banking (online banking solution, Mobile Banking / Tablet Banking (mobile banking solutions), Self / Branch Banking (branch banking customer / employee). -
Finance Sector- Project ManagerIng Sep 2009 - Feb 2012BruxellesImprovement of customer experience delivered to the online channels teams of ING Belgium and ING Group. In this context, my main duty is the day-to-day management of a team of 14 analysts and developers dedicated to online projects, resource and capacity management (using Clarity / MSP tools) on prioritized assignments (on risk, business impact analysis, interdependencies) Among others deliveries: ing.com – eZonomics (Economic info website), multiple CMS enhancements, collaborative tools (for content sharing / social media), customers’ web portal customization... -
Finance Sector - Business AnalystIng 2008 - Sep 2009Improvement of customer experience with multimedia and CRM enhancements delivered to the online channels of ING Belgium. Among others project deliveries: ‘GO For 2018 - ING sponsorship’ (data acquisition via a football web-game) , SAS Marketing (e-mail marketing campaigns), Mortgages online simulator (‘ing.be’ website tool)... -
Hr Industry - Business AnalystT4Hr Sep 2006 - May 2008T4HR is creating online solutions for HR professionals.In this context, my duties are: collecting business requirements and application prototyping (Gathering customer needs > Translation IT specifications > Actionable doc & prototype), Identify Projects inter-dependencies (use cases, screen visual design & navigation flow, wireframes, workflows)Main achievements: Selection and recruitment online tool (Profile encoder, ‘Word’ CV reader, competencies definition and matching,…) , “Interim Company”: day-to-day Mgt. online application (Planning, profiles, payroll, automated: Dimona, ONSS / RVSZ, ONEM / RVA…), “Titres-Services / Dienstencheques Company”: day-to-day Mgt. online application (Individual customers data management [preferences, profile, account balance…], missions follow-up [cheques lifecycle…], dashboard and automated reports…)
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Digital Transformation - Owner & Project LeadId@! Studios 2001 - 2008End-to-End accountability for transforming traditional SMEs' business models towards 'Online & Mobile'. The company is delivering packaged offers: from definition of the opportunity (Business Case) to development, SEO and WebMarketing)Main achievements: 20+ traditional business transformed online with tailored digital marketing solutions (e.g.: web & shop sites, CRM, SEO,...), E-Shop reusable solution (Cart, catalog, payments, catalog admin, discounts management,… ), Casual Gaming Web-platform, Mobile app. “VirtuaGuide” [Front & Back (Innovative tourism and leisure with mobile: 'treasure hunts' in 3 cities & multiple events)
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It Consultancy - Web MarketeerB&V Consultants 2000 - 2001Working on B&V Consultants' brand image online and offline (eg: website, business cards, web animated presentation, flyers,...)
Philippe Stenuit Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
E-Business -
Communication And Media Studies -
Economics
Frequently Asked Questions about Philippe Stenuit
What company does Philippe Stenuit work for?
Philippe Stenuit works for Get Digital Thirst
What is Philippe Stenuit's role at the current company?
Philippe Stenuit's current role is Digital Innovation and AI Transformation Consultant.
What is Philippe Stenuit's email address?
Philippe Stenuit's email address is ph****@****pco.com
What is Philippe Stenuit's direct phone number?
Philippe Stenuit's direct phone number is (212) 284*****
What schools did Philippe Stenuit attend?
Philippe Stenuit attended Essec - Essec Business School, Mannheim Business School, Université Libre De Bruxelles, Université Catholique De Louvain, Université Catholique De Louvain.
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Philippe Stenuit
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