Nikolai Filippov Email & Phone Number

Chatfuel is a #nocode chatbot solution for WhatsApp, Facebook, Instagram, and Messenger. Chatfuel gained more than 7M clients since 2015 and has average 4.6+ stars rating on top reviewing platforms.Currently working on two projects:— Implementing AI features;— Monetization.Project:Onboarding processes.Role:— Researched Meta's policies for connecting Business accounts.— Researched engagement mechanics.— UX/UI design.— Created interactive prototypes.— Conducted quick UX tests.— Implemented improvements based on feedback and analytics.Result:Сonversion for connecting chatbots increased by 2.5xProject:Reducing user churnRole:— Researched retention mechanics.— Developed scripts depending on user’s engagement in product;— UX/UI design.— Created interactive prototypes.— Implemented improvements.Result:A 40% reduction in user churnProject:Updating pricing and billing pages.Role:— Conducted research.— Redesigned the UX/UI.— Designed UX/UI for mobile users.— Implemented improvements.Result:A 90% increase in the average transaction value.Project:Development of several experimental products.Role:— Conducted competitor research.— Developed new branding and visuals.— Contributed to shaping the product vision.— UX/UI design.— Created interactive prototypes.— Authored UX-test scripts for the research team.— Designed marketing materials, including landing pages.— Implemented improvements.Result:Our side project, Chatfuel AI/Lite, achieved the recognition of being the Top-2 Product of the Day on ProductHunt. Users particularly appreciated the user-friendly UI.Other Responsibilities:— Played a role in the hiring process for designers to strengthen the team.— Designed marketing materials, including landing pages, promotional visuals, and social media content.— Conducted workshops for the editorial team to define and refine the company's tone of voice.— Created motion design materials.— Refreshed the UI-kit.

Москва, Россия

Skyeng is the biggest online school in Eastern Europe. 150k+ students, 15k+ teachers, $100m+ annual revenue and 1k employees.Project:Kids Group LessonsRole:— Redesigned the onboarding process to reduce costs and boost revenue.— Revamped the student personal cabinet for enhanced usability.— Designed multiple engagement mechanics to increase user retention.— Conducted research on unsuccessful user stories and created a backlog of improvements.— Implemented a new UI-kit to align with the company's rebranding.— Developed interactive prototypes and conducted UX tests to validate hypotheses.Result:The new onboarding process significantly increased self-lesson bookings, rising from 0% to 70%. The recurrent product revenue reached 50 million rubles.Project:Skysmart Parents iOS and Android appsRole:— Conducted interviews with student parents to understand their needs.— Contributed to shaping the product vision.— Designed unique product features.— Conducted A/B tests of prototypes to determine the most effective approach.— Led the UX/UI design efforts.— Developed interactive prototypes.— Wrote UX-test scripts for the research team.Result:Enhanced user retention, as parents who financially support their children's education became more engaged in the educational process.As a lead:— Led design syncs and organized educational lectures for the design team.— Contributed to shaping new company editorial policies to incorporate women in our promotional materials, resulting in the creation of numerous female characters for educational content.— Authored a comprehensive guide on UX tests and conducted multiple workshops on the subject.Other Responsibilities:— Designed marketing materials, including landing pages, promotional visuals, and social media content.— Contributed to the launch of experimental products, such as Large Classes and the Parent Portal.Participated in experiments with the Referral Program.

Екатеринбург, Свердловская Область, Россия

— Designed StoreEngine — a service for automating the work of store employees. The project included mobile and web applications. After three months of product testing in one of the stores, it was possible to reduce 20% of the staff while maintaining the store's full functionality.— Designed SmartPick — a service for managing product placement in stores. During product testing in several stores, it was possible to increase sales in the household chemicals category by 8%.

Екатеринбург, Свердловская Область, Россия

BeaversBrothers i a UI/UX design and branding agency with 10+ international awards.Since founding in 2014, agency have collaborated on more than 100 projects with clients around the world.— Designed websites, web interfaces, application interfaces, and promotional materials.— Prepared materials for video clips.— Conducted instructional workshops for designers.

Екатеринбург, Свердловская Область, Россия

— Designed user scenarios, interfaces, and websites.— Compiled UI kits.— Assembled and tested interactive prototypes.