Phil Schmidt Email and Phone Number
Senior Vice President, Customer Strategy & Innovation at National Cooperative Bank at
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National Cooperative Bank
Phil Schmidt's Location
Washington DC-Baltimore Area, United States, United States
Phil Schmidt's Contact Details
Phil Schmidt work email
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Phil Schmidt personal email
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Phil Schmidt phone numbers
About Phil Schmidt
Senior leader spearheading customer strategy and innovation to advance National Cooperative Bank’s (NCB) position in the financial services industry. Leading a cross-business unit approach to drive out-of-the-box thinking and innovation to deliver a pipeline of relevant, successful new products and services. Previously played a central role in growing Marriott International’s Digital organization 100-fold from $150 million to $15 billion in annual sales. Led strategic business planning and finance activities, obtained business plan funding, and orchestrated the execution of the business plan – all three of which were massively complex exercises. Helped to create an immensely successful world-class business, one of the Top 10 digital operations globally based on sales.
Phil Schmidt's Current Company Details
National Cooperative Bank
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Senior Vice President, Customer Strategy & Innovation at National Cooperative Bank
Phil Schmidt Work Experience Details
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Senior Vice President, Customer Strategy & InnovationNational Cooperative Bank Oct 2019 - PresentArlington, Va, UsNCB is a cooperative financial institution with a mission to serve those who make a positive impact in their community. We address the financial needs of a traditionally underserved market: cooperatively owned organizations that operate for the benefit of their members.Spearheading customer strategy and innovation to advance our position in the financial services industry. Leading a cross-business unit approach to drive out-of-the-box thinking and innovation to deliver a pipeline of relevant, successful new products and services.
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Founder And Senior ConsultantCornerstone Strategic Business Consulting Jun 2017 - Oct 2019Consulting services range from finance and strategic business planning to digital and operations leadership. Sample engagements include: - Chair 30-person leadership board for 1,500-member organization with multi-million annual budget.- Helping to develop and lead execution of major operational expansion across multiple locations. - Chaired finance committee for non-profit organization for 2 years.
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General Manager, Marriott Digital ServicesMarriott International Apr 2016 - Jun 2017Bethesda, Md, UsAccountable for business unit’s overall strategy, execution, goals and team development. Led team of 50+ associates to develop and execute local hotel digital strategy plans on digital channels including search engine optimization, paid search, retargeting, Online Travel Agencies, social media, etc. to maximize online revenue and profitability for all hotels.- Grew number of active hotels to over 1,000 in 2017, +80% YoY.- Developed and managed 2017 multi-million-dollar budget, which increased +225% within the year primarily due to the absorption of a significant segment of hotels.- Grew 2016 program enrollments by 56%, +87% over goal of 30%.- Successfully guided team expansion to 50+ members in 2016, +47% within the year.- Championed changes which resulted in significant improvement in associate survey results for improved morale, change management, senior leadership engagement, and workspace satisfaction within 4-month timeframe.- Conceived, organized, and executed plan to relocate entire Digital Services team from Ritz-Carlton Headquarters in Chevy Chase, MD to Marriott International Headquarters (MIHQ) in Bethesda, MD. Co-locating team with primary internal stakeholders resulted in noticeable productivity and collaborative communication improvements.- Conceived, planned and led monthly Digital, Distribution and Customer Contact Centers' Town Hall meetings for top 350 team members. Streamed live globally to educate team about broad company strategic efforts and initiatives. -
Senior Director, Digital, Distribution & Customer Contact Centers - Strategic Planning & FinanceMarriott International Jan 2014 - Apr 2016Bethesda, Md, UsAs Chief of Staff, directed and oversaw all strategic business planning and finance activities for Marriott’s Digital, Distribution and Customer Contact Centers' business unit, which delivered over $20 billion in gross revenue in 2016. Unit includes: 1) all Digital channels (Marriott.com, Mobile, etc.), 2) Distribution Strategy, Systems & Intermediary Channels, and 3) Customer Contact Centers.- Successfully led annual strategic business planning, budgeting and forecasting process for global portfolio that quadrupled in size over prior 3 years to $500+ million in 2016. - Led initiative optimization and prioritization, out-of-the-box funding securitization, budgeting, forecasting and reporting for diverse portfolio of 100+ concurrent initiatives and programs, and 3,000+ associates globally.- Operated as an internal consultant, providing guidance, counsel and heavily influencing the Digital, Distribution and Customer Contact Centers executive team consisting of 4 SVPs. Referred to as Chief of Staff by executive team. - Recipient of coveted Above & Beyond Award, which is awarded to 5 associates annually.- Personally developed deep, extensive network resulting in collaborative partnerships within Brand, Marketing, Sales and Commercial business unit, as well as with Corporate Finance, Human Resources, Information Technology, and Global Operations. These partnerships enabled increased productivity and streamlined issue resolution.
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Senior Director, Digital & Distribution - Strategic Planning & FinanceMarriott International Mar 2011 - Jan 2014Bethesda, Md, UsLed all strategic business planning and finance activities for Marriott’s most complex and fastest growing business unit. Controller for organization that drove ~$15 billion in gross revenue across Marriott.com, Marriott Mobile, Online Travel Agencies, and Global Distribution Systems in 2013. - Successfully led all prioritization, funding securitization, budgeting, forecasting and reporting for $100+ million business unit with a diverse team of 250+ associates globally.- Co-authored and co-presented annual plan to executive leadership in an innovative visual storyboard format. EVP and team deemed approach highly informative and eliminated need to review financial spreadsheets. Set precedent for annual plan presentation thereafter. - Facilitated weekly business review meetings for 20 senior leaders including SVPs, VPs and Sr. Directors to enable realignment of strategy decisions and action plans in response to evolving business needs. Meetings focused on initiative Dashboard data, performance against goals, budget status, strategic trends, and issue resolution.
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Director, Digital & Distribution - Strategic Planning & FinanceMarriott International Feb 2008 - Mar 2011Bethesda, Md, UsFull departmental financial responsibility for comprehensive P&L management. Collaborated with VP and SVP on long-term business planning, prioritization and delivering C-level presentations and workshops to internally promote Marriott.com. Led annual process to determine customer demands and requirements and allocated departmental budget to support Marriott.com, Marriott Mobile, Online Travel Agencies, and Global Distribution Systems channels.- Built entire financial and business management practices for Digital & Distribution organization resulting in the tripling of the number of associates and revenue growth of 174% on a multi-billion-dollar base.- Designed and implemented resource allocation process that ensured effective optimization of funding.- Developed portfolio progress tracking tool for 75 initiatives, which provided a holistic view of all initiatives. Enabled focus only on those initiatives requiring attention.
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Director, Digital - Strategic Planning & FinanceMarriott International Apr 2004 - Feb 2008Bethesda, Md, UsCollaborate with VP and others to develop long-term business plan, prioritize initiatives, and secure funding for comprehensive portfolio of initiatives and associates. Fully responsible for comprehensive P&L management for Marriott's fastest-growing business unit.
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Sr. Manager / Director, Digital - Product Development (Includes Promotion)Marriott International May 2000 - Apr 2004Bethesda, Md, UsDirector for fully cost-recoverable team of 35 associates, administration of multi-million dollar annual budget, and lead weekly team-wide traffic meetings covering 50 projects at any given time. Grew personal team from 2 junior associates to 13 project management professionals. Managed up to 10 global vendors simultaneously. Saved 20% on external vendor contracts by negotiating flat-fee retainers. Promoted from Sr. Manager to Director effective April 2003.
Phil Schmidt Skills
Leadership
Business Planning
Strategic Planning
Management
E Commerce
Finance
Strategic Business Planning
Mentoring
Leadership Development
Digital Leadership
Chief Of Staff
General Management
Team Development
Forecasting
Hospitality
Phil Schmidt Education Details
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Michigan State UniversityBroad College Of Business
Frequently Asked Questions about Phil Schmidt
What company does Phil Schmidt work for?
Phil Schmidt works for National Cooperative Bank
What is Phil Schmidt's role at the current company?
Phil Schmidt's current role is Senior Vice President, Customer Strategy & Innovation at National Cooperative Bank.
What is Phil Schmidt's email address?
Phil Schmidt's email address is ph****@****ott.com
What is Phil Schmidt's direct phone number?
Phil Schmidt's direct phone number is +121490*****
What schools did Phil Schmidt attend?
Phil Schmidt attended Michigan State University.
What skills is Phil Schmidt known for?
Phil Schmidt has skills like Leadership, Business Planning, Strategic Planning, Management, E Commerce, Finance, Strategic Business Planning, Mentoring, Leadership Development, Digital Leadership, Chief Of Staff, General Management.
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