Manage territory that covers most of the state of Kentucky. This includes over 800 accounts, some of which generate $250,000 to $750,000 in annual sales. Manage and invoice consignment inventory for customers. Assess customer needs and grow profitable sales. Use knowledge of inventory, fabrication processes, vendor base, and machine capabilities to create value, solve problems, streamline operations, and ultimately save the customer money. Developed skill in cold calling and reviving previously unsold accounts.● Develop and grow business at target accounts. Doubled sales year over year at targeted undersold accounts.● Develop profitable growth. Increased average profit margin after processing three percentage points from last year.● Establish Ryerson as a trusted Fabrication resource. Use knowledge of Fabrication to bring about change in Ryerson Columbus’ quality department. Drove for process improvements to help standardize quality process for new parts. ● Use Salesforce.com and Data.com for prospecting, account management, and scheduling. ● Manage expense account for territory. Submit detailed reports monthly.

RYERSON INC., Columbus, OH 8/11 – 04/13Inside Fabrication Sales Representative (ISR), Fabrication –Managed relationships with ~160 accounts, many of which generated $500K to $1M in annual sales. Managed customer inventories. Assessed customer needs and generated orders for general line and fabricated parts. Read/interpreted blueprints, weldment drawings, and electronic drawing files required for parts fabrication. ● Increased profit margin by up to 40% on targeted accounts. Consistently delivered above average margins. ● Ranked #3 (out of 80+) in the region for sales, new account activations, profit margin, and number of accounts sold (Q3 2012). Frequently ranked among top half of ISRs in the region; higher than many associates with years of experience. ● Strengthened customer loyalty. Established Ryerson as a trusted resource for fabricated parts, just-in-time shipments, and finished parts inventory. Only ISR to handle contract, fabrication, and transactional customers in the Columbus plant.● Demonstrated leadership on a daily basis. Lead by example. Cultivated an atmosphere of teamwork, personal accountability and mutual respect.

Worked concurrent with position at Sun and Ski Sports. Supervised up to 5 technicians in residential and commercial cleaning and maintenance services. Consistently meet productivity and quality objectives. Currently working “on-call” only, filling in for absent employees and assisting with special projects.

Developed professional selling skills, including solution-selling, communication, and closing. Identified needs, presented products and positioned Sun & Ski a trusted customer resource. Provided leadership for up to 15 sales associates. Prepared/analyzed sales and inventory reports; teamed with buyers to develop an effective product mix that maximized sales volume. Managed sales floor accountabilities ranging from inventory management to merchandising.● Partnered with Marketing Department to develop a program that revitalized outdoor business by providing incentives to scouting organizations. Developed a Sun & Ski presence on Facebook to recapture the image of a small, local company, while promoting the store in new markets.● Initiated process improvements to boost productivity and reduce costs. Example: Identified opportunities to reduce payroll by cutting excess hours, while ensuring sufficient staffing to achieve business objectives. Eliminated downtime by cross-training sales associates in operational tasks. Results: Saved several thousand dollars in labor costs annually.● Increased sales volume at least $120K/year by teaching associates to use consultative selling and effective closing skills. Added benefit: Gained reputation for convenience as a one-stop shop with knowledgeable, customer-focused associates.● Drove hiring and orientation process. Planned/facilitated manufacturer-sponsored clinics to improve product knowledge.● Enhanced loss prevention training and control of inter-store transfers; reduced inventory shrink by .2% to .58%. Implemented procedures that improved annual audit score by 5% over previous year, capturing 156 out of 160 points.● Ranked among top 20 sales associates out of 100+ nationally; #1 at Kenwood location (2008). Personally requested by VIP customers such as Marvin Lewis and Brian Kelly.● Led team effort that turned around negative sales trend to end FY 2009 up 6%, despite economic downturn.● Earned 2 promotions.

Chesapeake Bay High Adventure Sailing Experience (CHASE) – Ensured the safety of 8-10 inexperienced sailors, ages 13-18, during week-long sailboat excursions on the Chesapeake Bay. Taught participants new skills, built their confidence, and cultivated an atmosphere of teamwork. Used coastal charts to navigate. Managed shipboard inventory of food, water, equipment and supplies.● Developed new programs to increase profit and customer satisfaction. Example: Proposed creating and selling a DVD that highlighted the week’s adventure for each crew. Estimated revenue per season: $4,500.● Created checklists and job descriptions that improved efficiency.● Further developed management and leadership skills in an nontraditional work environment.● Promoted from First Mate

I used personal selling skills to develop relationships with customers some of which included Marvin Lewis and Brian Kelly.