Phil brings over two decades of experience in the high-tech industry, working with marquee clients across the entire high-tech value chain solving critical strategic, operations and M&A issues. More recently, Phil has developed a strong interest in understanding and guiding how high-tech companies transition from traditional product-based business and operating models to service-based (e.g., value-added services) and consumption-driven models (e.g., XaaS).Clients acknowledge Phil for his strategic insights and his unique ability to connect strategy to execution, and value the versatility and experience Phil brings across a multitude of business issues such as product innovation, profitability improvement, customer experience innovation, go-to-market/sales effectiveness, and business / operating model transitions. Having lived and worked in different countries, including a 15-month stint working out of Shanghai. Phil, a global citizen enjoys learning about the cultural subtleties that make lasting change difficult. Phil speaks two languages fluently and has worked in the U.S., U.K., Germany, Japan, India, Pakistan, Egypt, and China. Outside of work, Phil enjoys spending time with his two children, reading, listening to his 15,000+ songs in his Apple Music library and his 4000+ CDs, and collecting board wargames and high-end in-ear monitors (fancy word for headphones). Phil is also passionate about giving back to his alma-mater and promoting diversity in the workplace.Specialties: strategy and operational consulting, XaaS business models, product and service innovation, service business models, customer experience improvement, quote-to-cash improvement, professional services management, software, telecom, information services, telecom & electronic equipmentAKA: Philip Wong, Phillip Wong