Philip Tan Email & Phone Number

Kuala Lumpur, MY

Singapore, SG

London, England, GB

• Developed and operationalised the bank's Data Governance function for Technology & Innovation. Key achievements:
• Pioneered the Bank’s Personal Data classification programme. This novel solution won the Best Technology Implementation from The Digital Banker 2020 Awards.
• Oversight and assurance of the Bank's enterprise data lake data quality management, which lead to significant uplift of data quality capability and adherence to regulatory expectations.
• Delivered critical data element change management and impact assessment capability

London, England, GB

Site leadership and management for the Bank’s Technology & Innovation group in Malaysia (2300+ FTE), responsible for location strategy, people agenda, talent strategy, finance management, risk and audit responses, and regulatory, government and industry engagement

London, England, GB

- Global process owner and function head for group-wide technology Service Level Management. Spearheading a Service Level Management Transformation initiative to uplift SLM capability across technology, people and process areas. Responsible for service governance and management of group-wide Master Service Agreement across 60+ countries. - Business.

London, England, GB

Heads the Group's 24x7 multi-site Global Monitoring Centre for proactive application monitoring, infrastructure and network monitoring (Global NOC), and accountable for global system monitoring and Event Management process. Also heads the group's Collective Intelligence and Command Centre (CnC) management office, responsible for operations management and.

London, England, GB

Global technology service relationship management and service level performance management between Group Infrastructure Services and Operations (ISO) Technology Operations and Standard Chartered banks in the geographies (60+ countries).

London, GB

• Head of Global IT Services EUC Service Centre - responsible for global desktop/standard operating environment support operations and global IT asset management function (software/hardware/process governance):
• Global service owner for SOE desktop service (40,000 seats) and hardware supply chain, global IT asset management services and global software asset management services (SAP, Oracle, McAfee etc Top-5 vendors)
• Vendor management - global desktop RFP, service management, external license audit and negotiation
• Financial management of multi-million £ budget
• Service transition - BAU organisational design, establishing team, transition into full-fledge service
• Stakeholder engagement - CxO level engagement, influencing skills

London, GB

• Project Manager for planning, design and implementation of new Global IT Service Desk for BAT.
• Turnaround of a long-running transformation project; re-established team, commercial arrangement and relationship, rollout methodology
• Managed global project team of 17 FTE, and indirectly managed delivery through regional deployment team of 30+ FTE.
• Strong focus in commercial & contract management for service transition with a large global IT services supplier.
• Revitalised project methodology and transition framework, successfully rolled out to 74 countries and 13k users globally, across 4 global service desk delivery centres.

London, GB

• Programme management - IT Services Transformation for Asia Pacific
• Regional coordination and management of Global transformation programme for Asia Pacific.
• Responsible for regional buy-in and landing of global transformation initiatives – Global Service Desk, Data Centre Remote Infrastructure Management (RIM) outsourcing, IT Asset Management programme.
• Transition of all Tier-2 & Tier-3 data centre management to RIM outsource partner.
• Business case and regional portfolio management

London, GB

• Regional project management
• Responsible for regional IT strategic planning – finance, headcount journey, TCO management; reporting to regional CIO.

Dublin 2, IE

• Experienced technology project manager and solutions architect in international project management and implementation. Key experience area in M&A post-merger technology integration, system integration technology (SOA.
• Basel II credit risk management implementation - tech architecture lead for the largest bank in Malaysia
• IT Service Management - project manager for application management process design and system performance tuning project for an international insurance client in Korea
• M&A integration - global project manager for post-merger IT integration (European operations) for the largest life insurer in the US (offshore project management)
• faculty for internal Accenture schools - Solutions Delivery Framework Training, Ensuring Programming Quality Training, and SOA Design School.

Seattle, Washington, US

• Application Architect and Team LeadAvanade was a joint-venture effort of Accenture and Microsoft focusing on Microsoft technology solutions. Was a senior consultant and solutions architect for various projects in the.
• tech workstream lead in a regional Siebel implementation for a major bank in Asia and Sub-Saharan
• project lead for and solutions architect for trade processing system and business performance reporting system for a Singapore sovereign fund investment company

Oxford Fintech Programme

Leadership Development Programme

S.M., Computer Science

Bachelor Of Science (Bsc), Computer Science