Philip Tan Email and Phone Number
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Senior IT professional experienced in IT service operations, project management, Risk Management, IT planning and strategy, and technology consulting for financial services. Strategic thinker with proven execution track record. As the Head of Centre for UOB Innovation Hub 2, I’m responsible for overall establishment and growth of the Bank’s latest technology innovation and delivery centre in Malaysia. I was previously the Head of Data Governance in Standard Chartered Bank, responsible for data governance and assurance for the Consumer Banking, COO and Technology function. Key focus on providing compliance oversight of the bank’s data quality management policy and provide 2LoD guidance to the Business. I was also the Location Head for the Bank’s Technology and Innovation function in GBS Malaysia. Previously in BAT, I headed the global operations for End User Computing and Global Software Asset Management for BAT Global IT Services. Managed the ITIL operations for desktop support environment for 40,000 users, and hardware & software asset licensing management globally. I’m a PRINCE2 Practitioner certified project manager and certified MSP programme manager. I had led a number of global transformation and outsourcing projects, including the implementation of BAT Global Service Desk outsourcing implementation, where I assembled a high performing virtual team, interfaced with senior stakeholders in key markets and senior regional CIO, developed global rollout methodology and rolled out the core users group across all 4 regions, 73 countries globally.I’m a well-rounded business and people leader and have established many high performing teams in my past roles. Strong virtual team management capability, cross cultural diversity appreciation and excellent senior-level stakeholder engagement and influencing skills. Specialties: General IT management, IT service management, Shared Service management, Transformation programme management, M&A IT integration project management, system performance planning & management, packaged and custom application architecture, high performing team development
Uob
View- Website:
- uobgroup.com
- Employees:
- 27662
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Managing Director And Board Member, Head Of Uob Innovation Hub 2UobKuala Lumpur, My
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Managing Director, Head Of Uob Innovation Hub 2Uob Nov 2021 - PresentSingapore, Sg
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Head Of Technology Data Governance | Executive DirectorStandard Chartered Bank Dec 2018 - Oct 2021London, England, GbDeveloped and operationalised the bank's Data Governance function for Technology & Innovation. Key achievements: • Pioneered the Bank’s Personal Data classification programme. This novel solution won the Best Technology Implementation from The Digital Banker 2020 Awards.• Oversight and assurance of the Bank's enterprise data lake data quality management, which lead to significant uplift of data quality capability and adherence to regulatory expectations.• Delivered critical data element change management and impact assessment capability -
Location Head, Technology And Innovation, Gbs MalaysiaStandard Chartered Bank Dec 2018 - Sep 2020London, England, GbSite leadership and management for the Bank’s Technology & Innovation group in Malaysia (2300+ FTE), responsible for location strategy, people agenda, talent strategy, finance management, risk and audit responses, and regulatory, government and industry engagement
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Head, Technology Business Management And Service Level Management | Executive DirectorStandard Chartered Bank Mar 2017 - Dec 2018London, England, Gb- Global process owner and function head for group-wide technology Service Level Management. Spearheading a Service Level Management Transformation initiative to uplift SLM capability across technology, people and process areas. Responsible for service governance and management of group-wide Master Service Agreement across 60+ countries. - Business management of technology business in Global Business Services Malaysia (day-to-day operations, resource management, finance, HR, commercial, site management - 3000 FTE in Malaysia). Also responsible for GBS Malaysia IT management, including IT budgeting, local country technology management and technology support, local infra and app management, and business project landing (3 sites, 6000+ users, multi-modal operations)
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Head, Global Monitoring Centre And Event ManagementStandard Chartered Bank Nov 2015 - Feb 2017London, England, GbHeads the Group's 24x7 multi-site Global Monitoring Centre for proactive application monitoring, infrastructure and network monitoring (Global NOC), and accountable for global system monitoring and Event Management process. Also heads the group's Collective Intelligence and Command Centre (CnC) management office, responsible for operations management and industry & government engagement.
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Head, Service Level Management - Technology OperationsStandard Chartered Bank Jul 2014 - Nov 2015London, England, GbGlobal technology service relationship management and service level performance management between Group Infrastructure Services and Operations (ISO) Technology Operations and Standard Chartered banks in the geographies (60+ countries).
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Senior Service Manager, End User Computing & Global Software Asset ManagementBritish American Tobacco Apr 2012 - Jul 2014London, GbHead of Global IT Services EUC Service Centre - responsible for global desktop/standard operating environment support operations and global IT asset management function (software/hardware/process governance):• Global service owner for SOE desktop service (40,000 seats) and hardware supply chain, global IT asset management services and global software asset management services (SAP, Oracle, McAfee etc Top-5 vendors)• Vendor management - global desktop RFP, service management, external license audit and negotiation• Financial management of multi-million £ budget• Service transition - BAU organisational design, establishing team, transition into full-fledge service• Stakeholder engagement - CxO level engagement, influencing skills• Led and delivered maturity transformation journey of Global Software Asset Management from unmanaged to defined/managed, strong financial management contributing to significant spend & license optimisation -
Global Project Manager, Global Service Desk Project, Enterpise Infrastructure & Services PogrammeBritish American Tobacco May 2011 - Apr 2012London, GbProject Manager for planning, design and implementation of new Global IT Service Desk for BAT. • Turnaround of a long-running transformation project; re-established team, commercial arrangement and relationship, rollout methodology• Managed global project team of 17 FTE, and indirectly managed delivery through regional deployment team of 30+ FTE. • Strong focus in commercial & contract management for service transition with a large global IT services supplier. • Revitalised project methodology and transition framework, successfully rolled out to 74 countries and 13k users globally, across 4 global service desk delivery centres.
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Regional It Services Transformation Manager - Asia PacificBritish American Tobacco Aug 2009 - Aug 2011London, GbProgramme management - IT Services Transformation for Asia Pacific• Regional coordination and management of Global transformation programme for Asia Pacific. • Responsible for regional buy-in and landing of global transformation initiatives – Global Service Desk, Data Centre Remote Infrastructure Management (RIM) outsourcing, IT Asset Management programme.• Transition of all Tier-2 & Tier-3 data centre management to RIM outsource partner. • Business case and regional portfolio management
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Senior Solution Delivery Manager & Regional It Planning Manager – Aspac (Interim)British American Tobacco Oct 2008 - Jul 2009London, Gb• Regional project management• Responsible for regional IT strategic planning – finance, headcount journey, TCO management; reporting to regional CIO.
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Consulting ManagerAccenture Oct 2005 - Sep 2008Dublin 2, IeExperienced technology project manager and solutions architect in international project management and implementation. Key experience area in M&A post-merger technology integration, system integration technology (SOA, EAI, ETL), .NET and Java custom solutions, and CRM (Siebel, Oynx) and SAP (IS Banking-Bank Analyzer) package implementation.Roles include:• Basel II credit risk management implementation - tech architecture lead for the largest bank in Malaysia• IT Service Management - project manager for application management process design and system performance tuning project for an international insurance client in Korea• M&A integration - global project manager for post-merger IT integration (European operations) for the largest life insurer in the US (offshore project management)• faculty for internal Accenture schools - Solutions Delivery Framework Training, Ensuring Programming Quality Training, and SOA Design School. -
Senior ConsultantAvanade Jul 2001 - Sep 2005Seattle, Washington, UsApplication Architect and Team LeadAvanade was a joint-venture effort of Accenture and Microsoft focusing on Microsoft technology solutions. Was a senior consultant and solutions architect for various projects in the region.Roles include:• tech workstream lead in a regional Siebel implementation for a major bank in Asia and Sub-Saharan• project lead for and solutions architect for trade processing system and business performance reporting system for a Singapore sovereign fund investment company
Philip Tan Skills
Philip Tan Education Details
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Saïd Business School, University Of OxfordOxford Fintech Programme -
Global Institute For Tomorrow (Gift)Leadership Development Programme
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Singapore-Mit Alliance (National University Of Singapore & Massachusetts Institute Of Technology)Computer Science
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Universiti Teknologi MalaysiaComputer Science
Frequently Asked Questions about Philip Tan
What company does Philip Tan work for?
Philip Tan works for Uob
What is Philip Tan's role at the current company?
Philip Tan's current role is Managing Director and Board Member, Head of UOB Innovation Hub 2.
What is Philip Tan's email address?
Philip Tan's email address is philip.tan@sc.com
What is Philip Tan's direct phone number?
Philip Tan's direct phone number is +496214*****
What schools did Philip Tan attend?
Philip Tan attended Saïd Business School, University Of Oxford, Global Institute For Tomorrow (Gift), Singapore-Mit Alliance (National University Of Singapore & Massachusetts Institute Of Technology), Universiti Teknologi Malaysia.
What are some of Philip Tan's interests?
Philip Tan has interest in Economic Empowerment.
What skills is Philip Tan known for?
Philip Tan has skills like Project Management, It Service Management, Enterprise Architecture, Prince2, Project Planning, Change Management, Msp Practitioner, Program Management, Service Desk, Management, It Transformation, Outsourcing.
Who are Philip Tan's colleagues?
Philip Tan's colleagues are Abdul Majid, Lin Liu, Kamonthip Wattanasaravit, Chattip Chatpokkrong, Izzat Zakaria, Zye Han Beh, Ramakrishnan Rajarajan Csm®.
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