A highly skilled Salesforce professional, with a strong background in delivering positive change and ROI• 15+ years experience managing all aspects of Salesforce including app configuration and customization, system integrations, user support, data management, declarative automation, report creation and dashboard management• Experience in requirements gathering, writing functional specifications, process and use case modelling and data mapping• Salesforce Certified: Administrator, Platform App Builder, Sales Cloud Consultant, Business Analyst
Listed skills include Salesforce.Com, Customer Relationship Management, Business Strategy, Project Management, and 21 others.