Phil West Email & Phone Number

New York City, Us

Alpharetta, Ga, Us

Arrivu has developed a novel, conversational AI Voice Platform that enables web or mobile users to interact naturally with voice. As an Advisory Board member, my role is to lead efforts to create and maintain a mature set of business and product focused artifacts that guide and drive business outcomes towards a unified vision (North Star). These artifacts consist of the Company Vision and Mission, Product Vision, End-State-Reference Architectures and Product Roadmaps. Additionally, as a technical advisor, I help to ensure the product architecture and development landscapes provide a foundation for healthy growth.

Atlanta, Ga, Us

Reporting to the CIO, led a high performing organization of innovators, Technology Strategists and Enterprise Architects to realize the strategic technology vision in support of business strategy and objectives. Ownership of the company’s Technology Strategy Portfolio with accountability for authorship and execution through transition to operations.As the Chief Enterprise Architect, created and led an Enterprise Architecture (EA) organization that is responsible for providing thought leadership in the areas of Technology Vision and Strategy while helping the company sustain its rapid rate of growth. Through a 'consultancy approach' and utilizing Business-Outcome-Driven EA principles, led Secureworks through the creation of its first Enterprise Business Capability Model. Leveraged LeanIX (EA application) by mapping the 'tech stack' to individual capabilities, thus driving transformative change that resulted in the reduction or avoidance of technical debt and simplification of the application portfolio.Co-created and onboarded an innovative 'IT work pipeline' process and related tooling (monday.com) to streamline and prioritize the work being asked of IT. This process also helped the EA function guide decision making, resulting in a significant reduction of spend. Through this 'EA consultancy' approach, 66% of interactions resulted in avoided purchases and 21% of interactions resulted in reduced spend.Authored or co-authored the Business Application, Network, End-user Computing, Collaboration, Employee Experience and Security / Zero Trust technology strategies. As a direct result of technology strategy execution, IT realized a 6% reduction in gross spend in 2021.Participated or led many customer facing interactions to provide thought leadership around technology strategy topics and is a featured Gartner speaker on the topic of Digital Transformation.

Washington Dc, Us

Banjo Health leverages machine learning and artificial intelligence to provide a prior authorization decision support platform for health plans and pharmacy benefit managers. As an Advisory Board member, my primary role is to provide high-level business and technical guidance to the CEO & CIO to help ensure a secure and scalable product architecture.

Uxbridge, West London, Gb

Led International digital innovation team consisting of key thought leaders within Coca-Cola Enterprises. Responsible for the Enterprise digital strategy consisting of loyalty, cloud services, digital payment systems, vending, coolers and electronic catalogs.Opened a state-of-the-art Technology Innovation center and Think Tank at Georgia Tech to enable open ideation and rapid prototyping of new concepts. Responsible for the rapid prototyping and ideation processes within the company. Directly responsible for many world class, game changing solutions that has helped Coca-Cola Enterprises become one of the 500 MOST INNOVATIVE COMPANIES IN THE NATION, as reported by Information Week.Inventor of many one-of-a-kind technology-based solutions:* 3D Print technologies including 'parts on demand' service* WORLDS FIRST Bluetooth Beacon-based, factory health monitoring system* Bluetooth Beacon-based equipment auditing solution* Augmented Reality technologies for cooler sales* Crowd Sourcing technologies to aid in photo recognition* Internet-based, API-driven payment systems for vending* WORLDS FIRST online, cooler health and location tracking solution

Uxbridge, West London, Gb

- Occupied first role within the Enterprise that was responsible for Technology Innovation- Managed Technology Innovation (R&D) team within the Coca-Cola Enterprises, Inc. IT organization- Responsible for several 'game changing' technologies that were deployed within the Enterprise- Invented a Low Cost, cellular-based Vending Interrogation (telemetry) device that was later reviewed by The Coca-Cola Company and described as 'an ingenious concept'

Uxbridge, West London, Gb

- Responsible for the authoring and maintenance of the Enterprise Security Strategy- Co-designed the 3-Tier SAZ (Secure Access Zone) security architecture- Authored many of the security policy and standards documents including the Data Encryption Policy- Designed the PKI Architecture & Infrastructure which was later deployed throughout the Enterprise- Responsible for the 'sign-off' of all new applications and infrastructure changes within the Enterprise through the Architecture Review process- Continued the covert role of security 'black ops' and data forensic analyst Coca-Cola Enterprises to assist Legal and Corporate Security in the investigation of cases involving the network or computers

Uxbridge, West London, Gb

- Responsible for the authoring and maintenance of the network architecture within the Enterprise- Registered the domain name cokecce.com with the vision that the Company would eventually be on the Internet- Led the charge to create an online presence representing the company and wrote the first HTML company website using Notepad- Authored the Coca-Cola Enterprises Ethernet Switch standards document what went on to define the LAN strategy for years following- Began the process of moving Coca-Cola Enterprises to am MPLS-based WAN- Continued the covert role of security 'black ops' and data forensic analyst Coca-Cola Enterprises to assist Legal and Corporate Security in the investigation of cases involving the network or computers

Uxbridge, West London, Gb

- Resident expert in LAN and WAN protocol analysis using the Network General Sniffer- Was instrumental in Coca-Cola Enterprises conversion to a pure IP network consisting of Cisco routers utilizing the OSPF routing protocol (later to be converted to EIGRP)- Performed site network implementations which included T1/T3 BERT testing, router installs and configuration CSU/DSU configuration and low-voltage cable installs- Performed 3rd level network support involving LAN, WAN and Security- Continued the covert role of security 'black ops' and data forensic analyst Coca-Cola Enterprises to assist Legal and Corporate Security in the investigation of cases involving the network or computers

Uxbridge, West London, Gb

- Managed Corporate IT Support resources for Corporate Office- Provided IT support for top leaders of Coca-Cola Enterprises- Responsible for building, maintaining and repair of 50+ Novell Netware file servers- Designed and Installed LAN infrastructure- Led project to migrate from Token Ring to Ethernet- Responsible for LAN/Server strategy- Performed network protocol analysis for critical problems involving LAN and WAN infrastructure- Performed 'black ops' role with Coca-Cola Enterprises to assist Legal and Corporate Security in the investigation of cases involving the network or computers

While employed at Coca-Cola Enterprises, I was an active member of the HTCC (High Tech Crime Consortium), an ethical hacker and data forensics instructor. I have many years of experience fighting cyber terrorism and crimes involving the use of data networks and systems while employed as a consultant for the GIA Group (now defunct). While consulting with the GIA Group, I began teaching Data/Cyber Forensics, data recovery and privacy for law enforcement agencies across Georgia. Additionally, I was employed to perform 'white hat' hacking exercises to aid in the capture of criminals. This work eventually opened the door to becoming a guest lecturer for several organizations including the Southeast Crime Institute (Part of the Kennesaw State University System).

Us

Responsibilities:- Automated test technician- Micro-bonding Technician- Component level repair technicianProjects:- Microwave mixer assembly and test for the F-117 (Stealth Fighter) project- AT&T/Bell mux/demux test and repair

- Managed lab operations- Developed test procedures for repair and maintenance of customer computer equipment- Troubleshooting and repair of customer computer equipment- Client relationship management

Bachelor Of Science, Electronic Engineering - (Rf Engineering)

Working Towards Bachelor Of Science, Physics (Electronic Engineering)

Working Towards Bachelor Of Science, Physics (Electronic Engineering)

General