Philip Moore Email & Phone Number

Austin, Tx, Us

San Francisco, California, Us

Seattle, Wa, Us

Owning the core user experience, growth, and retention for Amazon’s Buy Shipping product, helping sellers get the shipping labels they need to get orders delivered on time.

Austin, Texas, Us

Product Manager - Order Source Integrations------------------www.auctane.comwww.shipstation.com• Helped establish and define internal processes for the company’s first ever order source integration product team• Product owner for 40 unique e-commerce order source integrations generating $32M in revenue from 150M+ shipments for 60k merchants.• Including: eBay, Walmart, Squarespace, Etsy, BigCommerce, ChannelAdvisor, Square, Wayfair, and others• Leading full product development life-cycle for over 30 new marketplace integrations across 8 countries• Collaborating with internal and external teams to define and pilot a 3rd party development process to open up our platform

Austin, Texas, Us

www.auctane.comwww.shipstation.com- Product owner managing maintenance, fixes, and new features for various top-tier e-commerce marketplace and selling channel integrations across US, Canada, Australia, New Zealand, Germany, Mexico, and France markets. - These include eBay, BigCommerce, ChannelAdvisor, Squarespace, Etsy, Square, Walmart, Wayfair and others.- Contributing to the streamlining and growth of internal product organization structure and processes

Austin, Tx, Us

PATH | OMhttps://pathwd.com/om- Company's first ever Product Manager- Designed and Launched a first-of-its-kind tool for Window & Door Dealers to connect to manufacturers and manage orders, shipping, receiving, and fulfillment- Doubled monthly recurring revenue for existing PATH customers- Conducted virtual and on-site customer interviews during product development and launch- Shipped a comprehensive API integration to connect with existing manufacturer databases and organize multiple data sources into a single structured format- Launched a hardware integration tool to enable barcode reading for product shipping, receiving, and warehouse tracking- Utilized an integrated PDF parsing tool to strip data from dozens of manufacturer's shipping paperwork in order to digitize and organize the data in the cloud for our users- Cross-functional management with a remote team of engineering, sales, marketing, and support- Developed go-to-market strategies, sales materials, training documentation, and implementation resourcesPATH | WDhttps://pathwd.com/- Reimagined the product strategy and design which reduced new account setup time from 4 weeks to 4 hours and our implementation time from 6 months to 3 weeks- Improved scalability and efficiency which doubled our user base within 6 months of launch- Integrated our system with Quickbooks Online's cloud API for automated account creation, Purchase Orders, Estimates, Invoices, and Payments between both systems- Designed a seamless integration with SignRequest to bring e-signature functionality to our product- Automated complex regional tax calculations for sales order creation by integrating an Avalara tax API- Utilized Zapier to connect multiple other cloud apps to PATH including Mail Chimp, Constant Contact, Drift, DocParser, Ninja Forms, Formstack, Twist, and others- Designed and shipped new Tasks feature to streamline workflow and create a more intuitive user experience- Hired and managed new team members

Austin, Tx, Us

- Led implementation and product growth for the PATH | ERP product- Oversaw, designed, and implemented seven full-scale enterprise ERP SaaS systems- Shipped an integrated, end-to-end support ticketing system to track and manage user requests- Launched feature-rich cloud integrations with Quickbooks Online, SignRequest, ConstantContact, Drift, Docparser, Zapier, and others.- Collaborated cross-functionally with engineering, customer support, marketing, and sales on new customer acquisition, on-boarding, technical feature development, product roadmaps, and UI redesign

New York, Ny, Us

- Led my SDR sales team in hand-off closing rate- Learned the inner-workings of a sales organization and how to develop and manage a multi-industry strategic sales pipeline- Initiated upwards of 180 customer acquisition calls daily

New York, Ny, Us

- Performed a key role on the back end of the online sales and customer support platforms processing hundreds of orders daily- Initiated customer interaction to quickly resolve issues with customer orders and prescription transcriptions- Collaborated with other team members to achieve team goals and reduce order processing times

gracesshop.com

Murfreesboro, Tn, Us