Philip Wolfe Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Charlotte, Nc

Charlotte, Nc

Charlotte, North Carolina

Manage DCLI's Logistics Department, directly responsible for ~45,000 assets, ensuring the department is achieving the appropriate level of chassis availability to meet nationwide demandProvide stock level analysis for the 130,000+ assets in the DCLI network, determining fleet distribution across the country, evaluating profitability based on distribution, and making overall fleet recommendations to the Senior Leadership TeamServe as the liaison for all SSL customers, serving as both a day-to-day contact, as well as an escalation point for any and all critical issues. Establish, track and report service level and cost targets to Senior Management Propose solutions to senior management to address service, process, and/or savings opportunities based on the monitoring of all department metrics Ensure DCLI Operation Team maintains data integrity, monitor DCLI systems, recommend development improvements and provide overview and support to the DCLI project that are adapted to further enhance the business.Drive appropriate IT initiatives with DCLI’s IT vendors to achieve operational efficiency, improved cost control, and all other departmental initiativesEnsure cost and billing accuracy as it relates to repositioning by ensuring all repositioning work orders are validated and invoiced in a timely mannerReview financial performance monthly versus budget and provide operational analysis as required to explain positive or negative trends against budgetBuild relationship with vendors, rail providers and terminal operators to address service issues as needed within each regionResponsible for market research to identify current trends and use statistical and analytical tools to predict future trends and patterns which could affect DCLI. Develop, Implement or improve standard operating procedures where none exist.

Savannah, Ga

Accountable for over $90 million in annual spend, utilized to efficiently manage the repositioning and maintenance of over 50,000 assets to and from 17 rail ramps, 8 ocean terminals, and 16 storage and repair facilities in the South AtlanticLead a team of 8 managers and 20 surveyors/coordinators across 4 regional officesDuring the 2015 West Coast labor dispute, supported double digit volume growth throughout South Atlantic region, with minimal service disruptionsDeveloped SOP’s designed to streamline processes related to the induction/removal of assets from the fleet, the management of specialized equipment within the fleet, and the identification and reporting of 3rd party damageLead a pilot program to perform 100% of equipment maintenance inspections, leading to increased FMCSA compliance and improved spend accountabilityConsult with ocean port and intermodal ramp leadership, motor carriers, and major importers/exporters to maintain service levels and adjust to cyclical changes within the supply chainAnalyze large collections of data to identify data anomalies, ascertain cost savings potential, and develop strategies to address any discrepancies

Savannah, Ga

Accountable for over $5 million in annual logistics spend, utilized to efficiently manage the logistics of over 53,000 assets within the South AtlanticPromote a customer focused approach that emphasizes positive relationships with customers, terminal operators, vendors and other industry partners.Coordinate with ocean port and intermodal ramp leadership to standardize and improve processes, as well as adjust to the cyclical changes within the supply chainManage the rate negotiations and invoicing to ensure the lowest possible cost at the highest level of serviceEstablish and enforce vendor compliance measures, designed to improve expense realization, reduce overall expenses, and ensure service levels are met

Savannah, Ga

In addition to my duties as Solution Design Manager, I was awarded additionalresponsibilities as the manager of Schneider’s Multi-Client Customer Service DepartmentExpanded responsibilities to include the management of Schneider’s Multi-Client Customer Service Department, a growing team of 7 associates, responsible for retaining over 5 million dollars in annual revenue through a diverse customer portfolioDeveloped a cross-training program within the Customer Service Department designed to create efficiencies throughout the team, decrease costs and improve value to the customer, increasing the managed revenue to a total of 7 million dollars in 2012, without increasing departmental headcountHighly adept at conflict resolution with both internal and external stakeholder’s, focused on achieving business goals while maintaining customer satisfactionFostered, developed and implemented new customer partnerships, equating to over 2million dollars in annual revenue in 2012Support all strategic commercial opportunities by providing in-depth quantitative and qualitative responses to Requests for Proposals and Requests for QuotationsDeveloped and presented pricing models for new business opportunities to Schneider’s leadership team, designed to estimate costs, revenue and profit marginsAnalyzed and recommended adjustments to independent contractor pay programs for Schneider’s port drayage fleet, to improve our return on capital and increase market competitivenessManaged contract negotiations, serving as a liaison between Schneider’s legal department and the potential customer, focused on negotiating mutually agreeable solutions, limiting the risk to the Schneider organization

Provided comprehensive pricing for both Schneider’s port drayage and warehousing divisions, aligning pricing strategies with the organization’s growth goalsAssumed ownership of Schneider’s Solution Design Role, creating and managing the content and design for RFI, RFQ and RFP submissionsRestructured the Business Development strategy to meet Schneider’s commercial goals, by redefining the internal sales support objectives and aligning the pay structure of the Lead Generation teamEnsured a seamless transition of Schneider’s commercial drayage operations during the merger of Schneider Logistics Transportation’s operational network with Schneider IntermodalDeveloped a structured process for new account implementation from opportunity discovery up until the initial launch of operations, ensuring all departments were aware of their respective responsibilitiesManaged new customer implementations, creating customized project plans, maintaining and delivering on project timelines, serving as the primary communications point between the organization and the customer, and facilitating a seamless transition of new customers from the commercial phase to the operational phaseLead Schneider’s trade show strategy, recommending and coordinating Schneider’s involvement in industry events to meet intended commercial and marketing objectivesResponsible for industry and customer facing presentation design, delivering meaningful and concise content for use by senior management and sales staffServe as the marketing liaison between Schneider National’s corporate marketing group and Schneider Logistics’ business leaders in order to effectively drive brand and commercial objectives in a targeted and cost efficient manner

Entered into a fast paced work environment, requiring minimal supervision, while managing to make immediate positive impacts and building a strong rapport across the organizationSupported a sales staff of seven field sales representatives, excelling in lead and opportunity identification, opportunity management, market research and customer consultationsResponsible for industry and customer facing presentation design, delivering meaningful and concise content for use by senior management and sales staffManaged and negotiated ocean and foreign agent transportation contracts, in order to provide competitive rate proposals to customers and potential partnersContributed to content and proposal design for RFI, RFQ and RFP submissions alongside of Schneider’s Solution Design teamServed as a marketing liaison between Schneider National’s corporate marketing group and Schneider Logistics’ business leaders in order to effectively drive brand and commercial objectives in a targeted and cost efficient mannerAssisted in the creation of marketing content for print and electronic media, while contributing to Schneider’s messaging strategy after the divestiture of our freight forwarding and Customs Brokerage divisions

Assisted in the development of a web-based, key performance indicator software, designed to educate C-level executives on the health of their supply chainCollaborate with upper management regarding customer supply chain performance, highlighting potential problems and offering solutions for supply chain successContributing to the design and development of an internal software which will provide departmental performance metrics aimed at improving operational efficiency at every level of the organizationDriving the corporate internet marketing strategy, by maintaining and re-engineering our website, improving our search engine optimization, and conducting pay-per-click advertising campaigns designed to reach prospects at their “point of need”Perform trade and compliance related webinars in order to educate our customers and produce new leadsMonitor and analyze monthly marketing metrics for Globe’s website, direct e-mail campaigns, press releases, and lead generation campaigns Conduct market research on varying industry segments and recommend new target markets, while developing qualified leads across select industry verticalsGather and disseminate daily & weekly industry news intelligence on the GES website, in the weekly e-news bulletin, and in the monthly newsletterAssist in the preparation of content, rates and deliverables for RFP and RFQ submissions

Monitor and analyze monthly marketing metrics for Globe's website, direct e-mail campaigns, press releases, and lead generation campaigns Conduct market research on varying industry segments and recommend new target markets, developing qualified leads across select industry verticals Gather and disseminate daily & weekly industry news intelligence on the GES website, in the weekly e-news bulletin, and in the monthly newsletterAssisted in the development of a web-based, key performance indicator software, to educate C-level executives on the health of their supply chainPrepare content and layouts for the monthly Around the Globe newsletter, which is distributed to all customers and employeesAssist in the preparation of content and deliverables for RFP submissionsMaintain the company website, while consistently updating the news feed, links and enhanced content

Proposed and implemented new web analytics software in order to monitor our website performance and influence change in the organizationTraveled with Account Executives on team sales calls, as well as attended major trade shows to facilitate business developmentInitiated cross-departmental communication in order to develop and expedite supply chain solutions for our customersCollaborated directly with customers in order to submit requests and formulate proposals in support of my Account ExecutivesCoordinated with sales team to strategically develop qualified sales leads based on their geographic territories

Achieved three hours of college credit for my senior year of collegeAssisted in the development and execution of a customer satisfaction surveyMonitored and analyzed the company's website statisticsContributed to the development and distribution of our weekly e-mail news bulletin and our monthly employee and customer newsletter Upon completion of the 150 hour internship, I was asked to continue working with the company throughout my senior year of college