Philip Wong Email & Phone Number

Hong Kong Sar

As the Director of Operations for Guidepost Montessori, Academy of Innovation Primary School, and Woodland in Hong Kong, I oversee the operational needs of 1300 families, ensuring a seamless educational journey for children and parents across our network of schools.Key ResponsibilitiesFacilities ManagementOversee the operations, maintenance, and continuous improvement of all campus facilities, ensuring adherence to safety standards and maintaining a beautiful and optimal learning environment.Systems & ITImplement and manage robust information systems and technology infrastructure to support administrative processes, enhance operational efficiency, and facilitate effective communication across the organization.Compliance, Governance, and Health & SafetyEnsure strict compliance with local regulations, governance frameworks, and health and safety protocols, fostering a secure and nurturing environment for students and staff.Vendor RelationsCultivate strategic partnerships with vendors and service providers, negotiating favorable terms, and ensuring the timely delivery of high-quality products and services to support educational operations and the needs of the individual child.

Hong Kong Sar

Hong Kong Sar

World Family English (Disney World of English) is a leading provider of English language learning products and services for young children. We create fun, engaging educational experiences that harness a child’s natural curiosity and ability to acquire a new language easily. Our approach emphasizes joyful learning and active communication, fostering the next generation of confident global citizens.World Family Club offers members a wide variety of services for children and parents, such as, playgroup like activities (in person and online), parent support, parent seminars and workshops, club magazine, Children's Achievement Program (CAP), Replacement Centre...All provided in the 12,000sq foot learning centre and in our club mobile app. • Oversaw operations such as day-to-day operations and long-term planning in Hong Kong and Macau with a team of 20 full-time and 50 plus part-time staff• Devised and progressed the club’s business strategy to improve on the activities and services offered with the aim to attract more prospects and increase member retention• Identified KPIs and OKRs to enhance club services and activities, such as playgroup activities, parent workshops, bi-monthly club magazine, club centre, club mobile app and website• Delivered effective communication between stakeholders to deliver better results, members to create a positive community, and prospects to increase awareness of the club• Supervised product development, such as face-to-face and online activities, and in particular a child and parent centred mobile app for families of World Family Club• Improved and controlled World Family Club P&L to deliver better financial performance• Managed major club events such as the annual Disney World of English Graduation Ceremony, and involved with World Family events at Book Fair, Baby Fair, and Education Expo in Hong Kong

Hong Kong Sar

Mini Dalton Playgroup prides itself on being a personalised, fully bilingual programme designed to support the ‘whole child’. The school motto ‘I am not led, I lead’ runs through the core of the programme to support children and their introduction to the Dalton Plan, giving them the independence and confidence to grow and learn in a positive and nurturing environment.• Oversaw day-to-day operations and long-term planning, such as admissions, sales and marketing, scheduling and as well as management of the staff and teachers• Created the Mini Dalton framework with the aim to nurture and develop children into curious, independent learners in a dual language environment and get parents involved in their child’s development• Ensured the high standard of miniDalton classes are maintained by periodically reviewing and discussing teacher performance• Created and executed programs and activities such as get-togethers, extra-curricular activities and camps for students and prospects• Handled PR and Marketing to boost visibility and awareness, through Facebook, Instagram, and media outlets• Prepared and reviewed the annual budget with the finance department

Hong Kong Sar

• Responsible for management and training of staff, as well as administrative duties • Handled front desk and administrative duties, including sales

Hong Kong Sar

• Taught children, aged 0.5-6, simple gymnastics and activities in an English environment• Taught Parents how to perform simple exercises with their children• Acted as an Assistant Director by training new instructors