Phil Jones Email and Phone Number
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Innovative, analytical and relationship-driven senior IT service delivery and operations leader available for new opportunities. With over 20 years of experience that includes developing and implementing successful global IT strategies, guiding major merger transitions, and delivering and managing complex IT outsourcing services. Possesses polished interpersonal and communication skills to develop and foster effective client and stakeholder relationships, negotiate favourable supplier deals, and lead large teams to consistently satisfy all contractual and service level requirements. Adept at managing all phases of projects and controlling costs. Track record managing large application and infrastructure outsourcing contracts valued at over £800M. Possess extensive experience in Finance/Banking, Telecoms, Construction, Education, Manufacturing and Public sectors. Core Competencies:IT/Operations ManagementIT OutsourcingProgramme ManagementService DeliverySupplier Management Contract Management NegotiationsDisaster Recovery Account ManagementBusiness ContinuityITIL & PRINCE2 MethodologiesService Improvement and stabilityService SupportCost ReductionAudit ComplianceTender/Bid ManagementBusiness Process ManagementBudget ManagementIT SecurityTeam Leadership & TrainingPerformance ManagementIncident/Change/Capacity/Configuration Management
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It ManagerEmpiric Student Property Plc Oct 2023 - PresentLondon, London, Gb
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Head Of Information Technology ServicesSt. Modwen Jul 2019 - Oct 2023Longbridge, Birmingham, Gb -
Head Of It Commercial ManagementHigh Speed Two (Hs2) Ltd Apr 2016 - Jul 2019Birmingham, West Midlands, GbHigh Speed Two (HS2) Limited is the company responsible for developing and promoting the UK’s new high speed rail network. It is funded by grant-in-aid from the government.HS2 Ltd is an executive non-departmental public body, sponsored by the Department for Transport.Leads on the commercial and financial aspects of the ICT operation including cost-effective procurement of ICT products and services; management of relationships with external partners; and accounting and budgeting for IT resources and services. -
Is Commercial Operations Contract ManagerNational Grid 2014 - 2016London, London, GbAn international electricity and gas company based in the UK and northeastern US. We play a vital role in connecting millions of people safely, reliably and efficiently to the energy they use. -
Head Of It Service DeliveryNational Express 2013 - 2014Birmingham, GbNational Express Group is a leading transport provider delivering services in the UK, North America, Germany, Spain and Morocco. Every year more than 800 million journeys are made on our buses, trains, light rail services and coaches. -
Head Of It ServicesTaylor Wimpey Plc 2005 - 2013High Wycombe, GbDefined, delivered and ensured continuous improvement of all IT services. Developed IT sourcing strategy and managed outsourced IT service suppliers with contract values of over £100M. Administered the IT department budget. Led team of 38 UK regional IT coordinators, SDM’s and Infrastructure personnel. Maintained strong relationships with suppliers to ensure continuity of service and maximum quality performance. Ensured ongoing audit compliance. Created effective service strategies and improvement plans to ensure delivery of industry best practices. Maintained service performance against agreed SLAs whilst reducing IT costs. -
Head Of Service Delivery - Global Services (Telecoms & Manufacturing)Ibm Uk Ltd 1996 - 2005Armonk, New York, Ny, UsLed a team of 60 service delivery management personnel focused on providing strategic outsourcing services and solutions to 10 FTSE 100 clients across EMEA. Performed role of service delivery manager for over 15 accounts across several industry sectors including Cable&Wireless, ntl, Porsche, Elf Oil, Inchcape Shipping, FujiFilm, Asprey, Central Trailer Rental, PolyLina, Manpower and McCain. Gathered requirements for standard e-business, PC Desktop and midrange offerings including SAP/Unix and AS400. Administered all direct costs associated with strategic outsourcing contracts.• Assumed key leadership role during bidding, engagements and transition of new European accounts including Cable & Wireless, ntl and BP.• Designed the service management solution including contract definition, SLAs and costing for successful Dubai Internet City bid for contract valued at over $250M.• Received the IBM UK National Excellence Award for outstanding contribution within strategic outsourcing and co-won IBM Global Winning Team prize as part of the IBM UK management team.
Phil Jones Skills
Frequently Asked Questions about Phil Jones
What company does Phil Jones work for?
Phil Jones works for Empiric Student Property Plc
What is Phil Jones's role at the current company?
Phil Jones's current role is IT Manager at Empiric Student Property plc.
What is Phil Jones's email address?
Phil Jones's email address is ph****@****pey.com
What are some of Phil Jones's interests?
Phil Jones has interest in Science And Technology, Children, Education.
What skills is Phil Jones known for?
Phil Jones has skills like Outsourcing, Itil, It Service Management, Stakeholder Management, Change Management, Service Delivery, Management, It Management, Service Management, It Strategy, Crm, It Outsourcing.
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