Phil P. work email
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Phil P. personal email
Hello and thank you very much for viewing my profile. Please do get in touch anytime with the contact details above or through LinkedIn. I would love to know more about you and your business and learn how we can work together.Sales is about several key things. Understanding these things is what makes a successful business development professional. Honesty, Integrity and Tenacity form the bedrock of the individual, Quality, Value and Service form the business. The first is who I am and the second is what I have repeated proven I can do. Combined they form a person you can trust.I am a multi discipline professional with a proven history in sales and services management. Most recently head of wine sales for a busy South African owned Sussex Golf and Wine estate. Developing wine tourism strategies for the South African wines alongside the emerging UK label. I am a personal license holder and WSET Level 2 trained in addition to 6 years plus dedicated wine sales experience
River Of Wine
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General ManagerRiver Of Wine Sep 2020 - PresentWest Midlands
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Wine Sales ManagerMannings Heath Golf & Wine Estate Jan 2018 - Sep 2020Horsham, West Sussex, United KingdomTasked with developing the consumer wine business in the UK in readiness for the first UK vintage in 2023. Role includes development and delivery of wine tourism experiences, On sales to consumers as well as off sales for trade customers. Also managing the day to day operation of two wine retail outlets.• Support the Managing Director with daily operational functions.• Promoted wine based events • Successfully created & work within budgets and targets • Manage 240K wine sales annually• Increased Wine Off sales by 27% from 2018 – 2019• Exceeded GP targets• Increased average bottle price from £8.40 – £10.97 in 12 months• Account managing trade accounts• Reduced wastage by 50% • Published monthly customer focused wine magazine building readership to 500 in 6 months• Opened new wine shop• Staff training for expanding wine team -
Food And Beverage ManagerMannings Heath Golf & Wine Estate Oct 2016 - Jan 2018Horsham, West Sussex, United KingdomA key member of the management team charged with formulating strategic direction and devising business development initiatives consistent with overall restaurant vision. Responsible for the day to day running of all front of house activities at the venue• Increased average spends per customer by 40%• Project managed major building refurbishment• Delivered new improved standards for conference & banqueting services • Reduced housekeeping costs by implementing new purchasing contracts• Implemented standard operating procedures to improve standards • Opened 35-seater brasserie restaurant• Maintained consistent 5 star reviews trip advisor• Responsible for 40% Increase in Business to consumer sales of wine over 24 months.• Day to day management of lounge & bars service.• Developed national wine sales business plan• Worked with viticulture team to plant 46-acre vineyard for English Sparkling wine• Staff Training
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ConsultantThames Executive Charters Ltd Mar 2013 - Jun 2016London, United KingdomResponsible for the day to day bookings office as well as handling upwards of 600 Charters annually. Role also involved providing the services on-board the charters including full bar and catering services. Our boats offer a superb location for your wedding or other celebration. Whether for a formal event or a BBQ or even an unusual means of transport to take your guests to and from the ceremony venue we are able to help. With everything, you expect from a land based venue, as standard, the stunning views from our windows and open decks add to your guests memories of your organised event.
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OwnerVenue Marketing Solutions Jan 2004 - Sep 2014SussexCurrent contract as consultant for Thames Executive Charters group. In a Sales and Marketing capacity. Including the Windsor and Maidenhead Boat Company. The Edwardian Marquee and Thames Executive ChartersWorking with Hospitality Venues to help develop robust sales and digital marketing strategies that work to build company growth. Delivering these strategies on the ground to help ensure success.
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Consulting Sales DirectorEbs Digital Jul 2011 - 2014Kingston Upon Thames, United Kingdom80% of your ideal customers only look for products and services online. Literally thousands of them fall through the cracks each month as the search phrases they use to find you yield business to your competitors. The fact is that unless you rank in the top 5 spaces on the natural search results you stand little chance of attracting those customers looking for you. We help businesses position themselves in the right position with the right strategy to succeed online and unlike other digital agencies work with our clients to help turn the additional traffic into paying customers. Social media, locally focused optimisation, SEO, video production. As a Google agency and youtube partner we are ideally placed to make a difference.
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Head Of Central ReservationsMwb Business Exchange Jan 2009 - Jan 2011Joined MWB to set up and implement the central reservations systemfor the meetings venues part of the business. Venue managementsoftware system and on-line booking system. Coming from ahospitality background and having delivered many years of bothsoftware sales and venue and Event sales I attained the position ofhead of central reservations handling a team of 12 and a annualrevenue target of 8 million. Successfully achieved targets and alsoresponsible for personal development plans on all staff members. P&L responsibility, Staff Development, Client Account Management, Agent Relationship Management, Revenue Generation, Systems Compliance Management, Customer Service complaint handling, Quality Standards, Online Systems development, Yield Management of Nationwide Portfolio of Venues, Develop bookings processes and lead flow. Maximising sales opportunity. -
Sales DirectorParrimark Technology Mar 1999 - Jan 2009New Business Development, Office management, Account Management, Training, Supplier Management, P&L Responsibility.Joined Parrimark (now priava)after implementing on of their systemsfor my previous post. Worked with the owner to set up the UKbusiness from scratch and delivered well over 50 top clients to thebusiness. Specialising in venue management software for the uniquevenue market with client such as Liverpool Football Club, MWB, TheHouses of Parliament, Williams formula one and many more.Responsible for the day to day running of the business when theAustralian owner was out of the country and also heading upinternational sales for a time between 2006 and 2009. -
Hospitality And Catering ManagerSodexo Jan 1995 - Mar 1999Responsible for the management of 30 staff delivering a wide variety of catering services to several thousand employees at the Horsham offices of Royal and Sun Alliance. 2 hospitality suites offering fine dining for up to 80 a fully equipped conference suite with theatre and a 120 seated staff restaurant. Also catered for corporate and charity functions throughout the year. -
Public Rooms StewardCunard Line Mar 1993 - Dec 1994Rmv Queen Elizabeth 2Responsible for the service of all customers within the Public rooms spaces of the QE2 as well as being the Captains Steward for 13 months i achieved the Cunard Silver pin of customer service excellence
Frequently Asked Questions about Phil P.
What company does Phil P. work for?
Phil P. works for River Of Wine
What is Phil P.'s role at the current company?
Phil P.'s current role is Experienced Sales and Hospitality Professional working in restaurants, Food & Beverage, Customer services, Venue management, Experiences & Tours, Wine & Spirits and industry Software sales including Bookings and CRM.
What is Phil P.'s email address?
Phil P.'s email address is ph****@****1.co.uk
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Phil Hoggarth
North Yorkshire
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