Phil Kirschner Email and Phone Number
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I have been an innovator and data-driven, strategic change leader at the intersection of employee experience, corporate real estate, organizational effectiveness, and technology strategy for over 20 years. Through practitioner and consulting roles, I have used mixed-method research and advanced analytics to demonstrate the positive impact of workplace change on individual and team productivity, talent attraction and retention, and employee engagement. My commitment to sharing best practices, creating novel research, and translating complex topics for my clients has established my reputation as a global thought leader on the future of work and workplace, viewed as a trusted partner for real estate and talent executives around the world.My aspiration is to create an operating system for work that uplifts human potential and reimagines the purpose and experience of the places where work happens. I believe that compelling, data-driven stories can inspire companies of all sizes and industries to implement more dynamic, responsive, sustainable, and inclusive workplaces with provable outcomes.
Pk Consulting Llc
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Founder And Principal ConsultantPk Consulting LlcNew York, Ny, Us -
ContributorForbes Oct 2024 - PresentJersey City, Nj, UsI write about the future of work, employee experience, and the purpose of the office.https://www.forbes.com/sites/philkirschner/ -
Founder And Principal ConsultantPk Consulting Llc Sep 2024 - PresentWhile I evaluate my next full-time role, I have restarted my independent consulting practice. As I did between WeWork and McKinsey, I am advising workplace companies, evaluating fractional workplace and employee experience roles, doing speaking engagements, etc. -
Senior Expert And Associate Partner, Real Estate & People And Organizational PerformanceMckinsey & Company Jun 2021 - Aug 2024Us- Stress-tested plans for a global banking leader's $3B HQ project against future of work and banking trends, refining the purpose of the building, generating 70+ actionable "bold moves" to improve client and employee experience, and creating a framework for linking a diverse range of workplace KPIs and metrics to desired business outcomes- Reimagined the employee experience and hybrid working model for a US financial services company, reducing annual real estate costs by 65%, increasing hybrid sales effectiveness and customer satisfaction, and improving talent attraction by expanding into new and more diverse talent pools- Sponsored McKinsey technology pilot partnerships for API-accessible spatial data, GenAI occupancy planning, and immersive videoconferencing "portals," improving space utilization, workplace experience, and interoffice connectivity- Redefined the standard for evaluating hybrid working impact using McKinsey's Organizational Health Index (OHI), identifying critical management practices by studying full-remote companies, and proving the impact of clear ways of working on organizational effectiveness- Created a diagnostic for delivery of a best-in-class workplace experience, and surveyed 50+ corporate real estate, workplace and employee experience leaders to benchmark their performance and identify opportunities for real estate owners and operators to address unmet needs- Recognized as a global thought leader on the future of work and real estate, interviewed by 8 media outlets and 10 industry podcasts, authored 12 articles and reports on McKinsey.com, and maintain a "Top Voice" LinkedIn network of 19k+ followers generating 4m+ impressions per year -
Founder And Principal ConsultantPk Consulting Llc May 2020 - Jun 2021- Increased decision velocity and confidence for the cross-functional, post-COVID workplace response team of a Fortune 500 technology company as an embedded team member, developing employee journeys, workplace configuration benchmarks, flexible office and coworking strategies, and remote-working policies- Transformed the teleworking and workplace-mobility strategy for a major US state agency, increasing capacity of their new headquarters by 30%, transitioning 4k+ employees across 11 departments into activity-based working, and fostering a culture of increased innovation and risk taking- Established a leadership vision and change roadmap for hybrid ways of working with a multi-family residential real estate company serving 150 communities in 12 states, resulting in improved employee engagement with "return to office" plans and 50% reduction in HQ footprint- Coached the real estate team of a leading recruiting services company to embrace asynchronous communication and hybrid-friendly ways of working, reducing time spent in unproductive meetings by 25% and accelerating new colleague onboarding- Provided strategic advisory services to a diverse range of real estate companies — a PE-backed integrated workplace management software company, a workplace branding and marketing franchisor, and a multi-brand, high-performance flooring conglomerate — to help them better understand changing occupier strategies in a post-pandemic future of work -
Vp, Enterprise Experience And Workplace StrategyWework Sep 2017 - May 2020New York, Ny, Us- Founded and rapidly grew the Workplace Strategy discipline to 25 strategists in 8 global cities within 18 months, improving deal quality and client workplace design and effectiveness for the Enterprise business- Led “footprint for the future” HQ design strategy for a real estate developer with $45B in AUM, with redesigned visitor experience, embedded community team, and “living lab” for putting innovation on display- Directed workplace research for the reimagination of a global telecommunications leader's executive hub, which increased attendance by 25%, workplace pride by 53%, and office net promoter score by 72%- Developed quantitative and qualitative client discovery frameworks, including workplace benchmarking and programming tools, with direct impact on projects over $1B in total contract value- Oversaw the creation of WeWork's first change management methodology to reduce onboarding and engagement issues for new enterprise clients transitioning into WeWork environments- Conducted interviews with 35 real estate executives from Fortune 100 companies about their firms' "return to work" plans in response to COVID-19, to influence WeWork's post-pandemic product and sales strategy- Advised WeWork Enterprise Technology teams on the value proposition of workplace utilization and insights technologies to corporate real estate executives, increasing sales of sensor-enabled Enterprise offices -
Svp / National Director, Workplace Strategy ConsultingJll Jun 2015 - Sep 2017Chicago, Illinois, Us- Managed Northeast regional workplace strategy practice of six consultants to achieve $3.5m in annual sales with a 40% profit margin, contributing to 75% YoY growth of practice AGM- Led change management engagement for a global bank, guiding 3k+ employees into unassigned seating across 12 floors in their NYC HQ, enabling the closure of a nearby facility to reduce real estate expenses- Developed the NYC flagship office strategy for a top insurance firm, resulting in a 25% footprint reduction and 75% reduction in private offices, saving nearly $5m annually- Oversaw change management programs for a global software leader and a global pharmaceutical leader, positively impacting 10k+ employees in 12 cities by coaching leaders and systematically tracking and resolving resistance- Improved patient experience and donor engagement for an esteemed international humanitarian organization through workplace strategy development and change management support as they planned to double the size of their US HQ- Revamped Workplace Strategy Assessment Tool (WSAT) framework, increasing client engagement through more rapid and effective leadership alignment and strategy sessions- Authored articles, participated in media interviews, and presented at 20+ real estate industry conferences and client events to position JLL as an industry thought leader and generate new business -
Director, Americas Head Of Workplace Strategy, Corporate Real Estate (Cfo Division)Credit Suisse 2011 - 2015Zurich, Ch- Led workplace strategy for a 1.8M sqft HQ renovation which generated $700M in cost savings and enhanced operational efficiency through optimized space utilization - Led design and construction of a 65K sqft free-address, activity-based environment for 700 managers and staff, increasing floor capacity by 40% while improving team productivity, remote working support and perception of the firm as an employer of choice - Demonstrated 12% increase in employee engagement and 7% decrease in voluntary attrition by collaborating with People Analytics team to validate effectiveness of Smart Working offices - Project manager for Global Workplace Standards, driving consensus and senior management approval on space types, planning concepts and architectural elements to improve space efficiency, reduce project costs and support a multigenerational workforce - Created leading-edge occupancy monitoring dashboards for shared workspaces by directing IT data science and telemetry projects - Managed internal research framework to define and measure workplace impact on productivity, collaboration and retention -
It Application / Software Efficiency Manager, Expense Management (Cfo Division)Credit Suisse 2009 - 2011Zurich, Ch$20m achieved cost savings // software lifecycle demand management // buy vs. build analysis // application reduction and decommissioning // license and maintenance fee reduction // created cross-divisional software demand management network. -
Interim Emea Head Of It Efficiency, Expense Management (Cfo Division)Credit Suisse Jan 2010 - Dec 2010Zurich, Ch$3m achieved cost savings // regional technology expense line owner // cellular carrier competitive bid process and renegotiation // trader voice demand management // mobile telephony and audio conference policy improvement. -
Professional Services Efficiency Manager, Expense Management (Ib Division)Credit Suisse 2007 - 2009Zurich, Ch$14m achieved cost savings // consulting and external service expense line owner // supply and demand management programs // contract and budget reviews // revised account hierarchy // expense line control function // Six Sigma (LEAN) Green Belt for contingent worker classification // vendor and account mapping database // expense policy training. -
It Risk Project Manager, Technology Risk Management (It And Cro Divisions)Credit Suisse 2002 - 2007Zurich, ChOperational and technology risk assessments for applications, infrastructure and business process outsourcing // branch office compliance reviews // information security policy creation // information security and online privacy training and awareness // IT risk and vulnerability process improvement and automation // RSA Archer GRC platform administrator. -
Intern, Technology Security And Risk ServicesEy Jun 2001 - Aug 2001London, GbConsulting PMO support // penetration testing // network vulnerability assessment // forensic accounting // single-point-of-failure analysis // HIPAA compliance research.
Phil Kirschner Skills
Phil Kirschner Education Details
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Washington University In St. LouisComputer Science -
Ethical Culture Fieldston SchoolsPrimary And Secondary
Frequently Asked Questions about Phil Kirschner
What company does Phil Kirschner work for?
Phil Kirschner works for Pk Consulting Llc
What is Phil Kirschner's role at the current company?
Phil Kirschner's current role is Founder and Principal Consultant.
What is Phil Kirschner's email address?
Phil Kirschner's email address is ph****@****mac.com
What is Phil Kirschner's direct phone number?
Phil Kirschner's direct phone number is +164648*****
What schools did Phil Kirschner attend?
Phil Kirschner attended Washington University In St. Louis, Ethical Culture Fieldston Schools.
What are some of Phil Kirschner's interests?
Phil Kirschner has interest in Children, Economic Empowerment, Environment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Phil Kirschner known for?
Phil Kirschner has skills like Project Management, Change Management, Strategy, Leadership, Information Technology, Business Analysis, Data Analysis, Risk Management, Vendor Management, Project Portfolio Management, It Strategy, Training.
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