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• Proven professional business leader with 25+ years building relationships and leading high performing cross-functional teams• An executive who achieves stretch goals by attracting and retaining top talent• Builder of strategic alignments to create the highest value propositions to all stakeholders
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Managing PartnerIndeflex Jun 2019 - PresentSt. Augustine, Fl, UsIndeflex is meeting the demand for a more versatile FinTech with its unique entrepreneur-friendly platform built to deliver smart, flexible merchant services solutions as well as support for marketing, CRM, web design, accounting, banking, affiliate programs, referral programs, networking, and more. We are an entrepreneur-centric platform focused on offering flexible options for merchants and a great career opportunity for independent sales partners nationwide. Indeflex is built for entrepreneurs. With flexible options for merchants to save on processing fees, such as the Flat Cash program, and a ready-made business model for partners to grow their portfolio using a suite of cutting-edge technologies, Indeflex has everything businesses need to excel. -
Chief Operating Officer And Head Of SalesCentral Payment May 2017 - Nov 2018San Rafael, Ca, UsCentral Payment, a TSYS Joint Venture, provides payment, loyalty and marketing services to over 70,000 businesses, and processes over $10 billion in credit card sales annually. -
Senior Vice President, Senior Sales Executive And General ManagerBank Of America Merchant Services May 2012 - Nov 2016Charlotte, North Carolina, UsLeader of Small Business for Bank of America Merchant Services, a First Data/BAC Joint Venture.- As Small Business Head of Sales, responsible for managing and growing a $650MM portfolio.- Responsible for supporting Bank of America’s small business sales initiatives and aligning BAMS sales resources with their Small Business Banking team, Small Business Client Managed Group, and their 4,600 Financial Centers. - Implemented a consultative sales model, while re-engineering and standardizing routines and processes, driving higher close ratios and improved margins, with a focus on increasing client satisfaction.- Realigned the coverage model and grew the Small Business team to more than 1000 strong, while upgrading our selection and training process. -
Senior Vice President - Strategic Account TeamFirst Data Corporation Nov 2010 - May 2012Brookfield, Wisc., UsGeneral Manager for the Citi Merchant Services relationship.General Manager and P&L responsibility for the Citibank acquiring relationship.- Gained greater integration within Citibank’s core business DDA offering through the creation of new bundled packages for Citibank’s Streamlined Checking and Small Business Cash Management solutions.- Partnered with Citibank to create improved reporting and opportunity metrics, which promoted an elevated sense of accountability and focus around converting DDA opportunity.- Focused on engagement and key business opportunities which led to increased partner satisfaction, improving leads 119% YOY in 2011, revenue at 101% to plan, while P&L oversight drove EBITDA to 114% to plan. -
Senior Vice President - Eastern SalesFirst Data Corporation Nov 2008 - Nov 2010Brookfield, Wisc., UsResponsible for Partner Management and Sales Leadership for over 230 Financial Institutions- Led the Eastern Sales Team through the creation and launch of the new FDS sales channel in 2009. Managed widespread change throughout the year without losing key players, and achieved 132% to EBITDA Plan.- Created a standardized model for Sales Effectiveness and Sales Management Effectiveness, complete with the behaviors, knowledge, and skills necessary for long-term success, as well as the communication process that ensured adoptability.- Created new management reporting templates, which provided unique and more user-friendly tools. - Maintained consistently high lead-close ratios, while self-generating 61% of new business in 2010, primarily through prospecting, Merchant-to-Merchant referrals, and the exploration of new Non-Financial Institution referral relationships.
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Vice President – Client RetentionFirst Data Corporation Jun 2007 - Nov 2008Brookfield, Wisc., UsManaged the direction and implementation of First Data's RSA, Concord, and CSI Retention strategy. - Drove enhanced focus on the client experience, and in conjunction with a targeted pricing strategy, reduced RSA and CSI Revenue Attrition while increasing the YOY revenue by $69.1 MM.- Coordinated the documentation and sharing of best practices within the portfolios.- Created the MVP Team, a group that reviewed and remedied both new and existing high billback merchants.- Created a new revenue-based, terminal pricing program for our highly profitable client base.Refined and implemented the RSA and Concord Cross Sales strategy.- Increased YOY EBITDA by $1.2MM, while lowering the average terminal price by over 25%.- Merchants touched by Cross Sales in 2008, regardless of results, had a 50% lower attrition rate than the rest of the RSA/Concord base.- Conceived, created and managed YourMerchantInfo.com, now MerchantInsider.com, a retention-focused, customer-facing website that allowed our merchants to access our world-class suite of products and services via the web.
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Vice President - Strategic AlliancesFirst Data Corporation Jan 2004 - Jun 2007Brookfield, Wisc., UsManaged and optimized key Telesales referral relationships.- Franchises and Associations- RSA Bank Telesales- Washington Mutual Card Services- Customer Service- AdvanstarManaged and optimized strategic Telecomm Relationships.- AT&T- VerizonManaged and optimized our relationship with Small Business Resources.- AOL, I Entry, Bravenet, Idea Café, Telecomm E MarketingDirected and Implemented FDCS Internet Search Engine Marketing Programs.
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Vice President Of Sales – Pnc Merchant ServicesFirst Data Corporation Oct 2000 - Jan 2004Brookfield, Wisc., UsManaged and operated the sales engine supporting PNC Bank’s Branch network.
Phil Krivacek Skills
Phil Krivacek Education Details
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Penn State University
Frequently Asked Questions about Phil Krivacek
What company does Phil Krivacek work for?
Phil Krivacek works for Indeflex
What is Phil Krivacek's role at the current company?
Phil Krivacek's current role is Managing Partner at Indeflex.
What is Phil Krivacek's email address?
Phil Krivacek's email address is ph****@****ata.com
What is Phil Krivacek's direct phone number?
Phil Krivacek's direct phone number is +172494*****
What schools did Phil Krivacek attend?
Phil Krivacek attended Penn State University.
What are some of Phil Krivacek's interests?
Phil Krivacek has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Golf, Home Decoration, Health, Cooking, Gardening.
What skills is Phil Krivacek known for?
Phil Krivacek has skills like Merchant Services, Electronic Payments, Credit Cards, Payment Card Processing, Payments, Sales, Debit Cards, Relationship Management, Mobile Payments, Payment Gateways, Payment Systems, Transaction Processing.
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