Phill Hayes Email and Phone Number
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Results driven manager with experience in all phases of information gathering, reporting, and analysis within major financial institutions. Critical thinker with a history of applying business experience into meaningful analysis and recommendations. Comfortable speaking to all levels of management.Specialties: Information Management, Report Design/Delivery, Datamart Implementation, Database Development, Project Management, Process Improvement, Financial Analysis, Statistical Analysis, MS Office Suite expert.
Harley-Davidson Financial Services
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Director, Business IntelligenceHarley-Davidson Financial Services Mar 2008 - PresentChicago, Il, UsOrganized a new team focused on efficiently and effectively producing information from the company's many data sources. Quickly added value by centralizing reporting related responsibilities spread across twelve employees throughout the company into a single four person team.Developed the organization's business intelligence roadmap and marketed it to all departments. Successfully navigated the company along the initial steps of the roadmap and continue to progress toward the end-state vision.Gained management's approval and successfully implemented a $5MM multi-year data warehouse implementation project. This involved convincing an initially skeptical executive team of the need and the benefit of the warehouse. Introduced the organization to focused scorecards and dashboards with true Key Performance and Result Indicators.
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Vice President - Risk ManagementMerrill Lynch Jul 2005 - Mar 2008New York, Ny, UsCreated a new team of three employees responsible for the reporting and analytics relating to portfolio management, credit risk, operational metrics, and the credit pipeline.Transformed the department from a new and unknown entity to one heavily relied on throughout the organization. Internal clients include Finance, Risk Management, Credit Review, Corporate Credit, Portfolio Management, Special Handling (credit workout group), New Credit, and Sales across all levels of management.Chaired a major project implementing a new risk rating methodology. This endeavor involved obtaining consensus throughout the organization, external regulator presentations, championing new processes/controls, application design and testing, coordinating changes to related systems, application training, and report design/delivery.Developed and implemented efficient data gathering processes resulting in significant improvement to report delivery times and reliability.Project management style observed by senior management as a template to be utilized throughout the division. -
Vice PresidentJpmorgan Chase Nov 1999 - Jun 2005New York, Ny, UsManaged team of four analysts whose responsibilities included public and internal disclosures, forecasting of high visibility items such as reserve allowance and problem credits, ad-hoc analysis, and coordinating projects related to data integrity.Designed and delivered a monthly package of 200+ reports considered the definitive source for credit portfolio reporting. Replaced previous report containing less than 25 pages, yet accelerated production time from 20 business days to 10 with significant improvements to data quality.Authored monthly package held up by the CEO as the one by which other departments should model their reporting.Business owner of data mart utilized for public disclosures, credit portfolio reporting, risk management analysis, and portfolio management. Cultivated an environment of continuous data quality and process improvements.Considered the subject matter expert for Commercial Banking data. Recognized for strong technical and analytical skill coupled with the ability to effectively communicate to all levels of management.Developed internal web page used to advertise department objectives and garner efficiencies through electronic report distribution.Quickly promoted -
Officer - Relationship ManagementJp Morgan Chase (Bank One) Apr 1997 - Nov 1999Improved the success rate of cash management sales presentations. Accomplished by developing an application that effectively targeted prospects. Took the project from the conceptualization stage, to selling the idea to management, to creating the models for identifying and scoring prospects, to programming an application to deliver the information to bankers, to tracking successes/failures.Interfaced with bankers to research and explain customer profitability fluctuations.Position required extensive use of Excel, Access, Word, Paradox, and BusinessObjects to query and report on the profitability of the bank's Middle Market customer base.
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Marketing Database AnalystMarket Research Jan 1996 - Apr 1997Responsibilities centered around operational maintenance of the bank's marketing database. Database was utilized by the bankers for prospect and customer management, while management utilized the system as a sales management tool and to track territory and call management.Duties included producing quarterly report which tracked banker prospecting efforts, calls on relationships, as well as income and deposit revenue generation. Report was distributed to senior and middle management.Participated in training and assisted in development of reference manuals for the marketing system.Performed ad-hoc analysis for bankers and management.
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Universal TellerJp Morgan Chase (Bank One) Jun 1994 - Dec 1995Assisted customers with various transactions in a manner that promoted the bank.Observed at the ground level how a retail banking outlet functions.
Phill Hayes Skills
Phill Hayes Education Details
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Depaul Driehaus College Of BusinessFinance -
Brigham Young UniversityStatistics
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Brigham Young UniversityEconomics
Frequently Asked Questions about Phill Hayes
What company does Phill Hayes work for?
Phill Hayes works for Harley-Davidson Financial Services
What is Phill Hayes's role at the current company?
Phill Hayes's current role is Director, Business Intelligence at Harley Davidson Financial Services.
What is Phill Hayes's email address?
Phill Hayes's email address is phill_hayes@ml.com
What is Phill Hayes's direct phone number?
Phill Hayes's direct phone number is +131269*****
What schools did Phill Hayes attend?
Phill Hayes attended Depaul Driehaus College Of Business, Brigham Young University, Brigham Young University.
What skills is Phill Hayes known for?
Phill Hayes has skills like Financial Analysis, Analytics, Process Improvement, Business Intelligence, Risk Management, Analysis, Credit, Management, Portfolio Management, Project Management, Business Process Improvement, Banking.
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