In this role, I am responsible for devising and deploying 'Achieving Competitive Excellence' (Six Sigma) methodologies to attain targeted objectives. I utilised financial acumen in managing P&L, budgets, and forecasting. It is worth mentioning that I performed multiple tasks diligently, such as managing product development, supply chain processes, and tender/bid responses. One of my key assignments was spearheading various projects from inception to successful completion within time and budgetary constraints. I conducted market research and analysis and competitor benchmarking. Furthermore, I developed and implemented effective sales and business development plans to enhance revenue. Along with many other functions, I directed KPI & SLA monitoring for 300 sites across the UK and overseas. I also fostered and maintained strong working relationships with vendors, stakeholders, marketing professionals, and multidimensional teams.Key accomplishments, I achieved within this role are as follows:• Maintained 15%+ EBITA contribution for over 10 years.• Delivered Projects up to £1.5M to accomplish organisational goals.• Adhered to ISO 9001 - quality processes and overall safety and regulatory standards.• Achieved Employee Engagement scores of over 70% by communicating with the team efficiently.• Streamlined operations and achieved optimum outcomes by administering ACE across the SISYS business unit.• Improved overall efficiency by overseeing Supplier & subcontractor on-boarding and management.• Ensured process and performance improvement by supervising Human Resources and recruitment functions.• Sustained customer satisfaction scores by average 90% positive through delivery of exceptional customer service.