Philip Lemerise Email & Phone Number

Clinton Township, Mi, Us

Sterling Heights, Michigan, United States

Repair all aspects of heavy industrial vehicles

Roseville, Michigan, United States

Primary role was to make and tint to specs residential and industrial paint and stains. Repair and maintain 2 Disperser machines, Perform Hilo maintenance and repair, maintain and repair Benjamin Moore tinting machine and perform PC builds and network and printer maintenance. I also performed building and grounds repair and implemented new ideas to increase productivity and safety.· Followed proper procedures with making and tinting residential, marine and Industrial products· Implemented new ideas for safety which includes purchasing and setting up a spray booth· Maintained a sand mill to grind the pigment for creating the tint needed to color the paint to Industrial standards· Repaired delivery vehicles when needed· Updated Spotify and Website information when needed· Created email accounts and group accounts for employees· Created documentation to better the process of shipping and repairs to equipment· Repaired paint spraying equipment for customers· Repaired and maintained an spray can filling machine for solvent based paints

Level 3 Support EngineerGroup Policy, Security Groups, Printer Group Policy Exchange Administration 2007, 2010, 2013, 365 Portfolio Studio, Powershop, Foundation SoftwareUnidesk, Connectwise, LabtechCisco Dell Sonic Wall Webroot VPN TAM

Southfield

Create and disable AD and Microsoft Exchange accounts on a daily basis Updated an IMac to the latest OSX to be used by IT personnel for training and troubleshootingSet up 30 NComputers and server to assist in training newly acquired CM”s for over 100 new propertiesCreate Lotus Notes id’s, and reset passwords by pulling the id from the vaultExperienced with the SDP ticketing system and with creating KB solutions within the softwareImaged Windows 7 PC’s for 70 new acquisitions and configured Cisco 881 Routers using Putty remotely for many of the properties LAN”s nation wide Install and configure the Mimecast plugin for Outlook and assist setting up the users cloud based account for accessing archived emailsInstall and trouble shoot issues with Digital and Panini check scannersWork closely with HP to trouble shoot and resolve warranty issues for MFP located over 200 propertiesSetup scan to email and configure HP Printers via the web interface for old and new propertiesCleaned and organized the “computer Lab Area” by sorting cables, and hardware in organized bins and labeling cabinets of their contentsDecommissioned an Server 2003 Domain Controller and built a virtual 2012 R2 to take its place, utilizing DC promo and installed AD domain servicesImage and prepare PC's and laptops. Cisco Phone trouble shooting. Configure and trouble shoot Cisco Routers.

Bloomfield Mi

Philip LeMeriseQA/Customer SupportFederal Signal CorporationAlerting & Notification Systems Stand up Microsoft Server 2008R2 and install/support SmartMsg First Responder software including SQL Express and CE database software and .CSV file migration including RDP updating, troubleshooting and maintenance of three separate data centers and on - premise customer equipment Setup and maintain domain and subdomain DNS on internal DNS servers and external Verisign DNS servers Perform Quality Assurance testing while working closely with the development team to eliminate bugs in our software Stand up and administer virtual ESXi and HyperV atmospheres for Quality Assurance testing on Windows 2012R2 server, Windows 7 and Windows 8.1 OS  Stand up an Microsoft Exchange server for SMTP relay testing as well as a Microsoft Team Foundation Server Experience creating MSI and .exe applications using Flexera Installshield software including Microsoft SQL scripts and Digital Certificates Create professional installation and troubleshooting documentation for Project managers and a customer base

PC Technician all aspects of IT support. Test, troubleshoot, and repair classroom and admin computer equipment, solid ink and laser printers, wiring of IT closets/classrooms and the installation/maintenance of media equipment Re-image servers and client operating systems with Windows Server 2008R2 Ghost cast server/ PXE server Hands on personal Help desk support, including Microsoft Office applications Team lead for windows 7 roll out for over 1000 classroom and admin computers, created PXE server for non- DHCP networking labs Stand up and administer 2008R2 WSUS server to push updates through frozen computers using Faronics deep freeze console and create supporting documentation

 Technical Support Specialist for a major ISP, VOIP and Cable Television provider Assist customers using RDP, LogMeIn, Team Viewer and over the phone network and software troubleshooting Created Active Directory users and network printers including experience with a Citrix desktop users Assisted users in 14 different accounts with IT trouble shooting techniques including Exchange and Lotus

Assist student body with course material including Windows Vista, Windows Server 2003 and ISA (Internet Security Accelerator) Assist MCT with material preparation and classroom network technical support Administer, test and support Microsoft practice labs prior to student participation Test, troubleshoot and repair classroom computer equipment per instructor request Install and configure Windows XP, Vista, Windows7 and Windows Server 2003/2008Re-image machines with Windows Server 2003/2008 and client operating systems with Ghost cast serverReinforce student understanding of network infrastructure and Active DirectoryGuide students in critical thinking skills regarding TCP/IP troubleshooting Prepare in-class exercises to demonstrate custom subnet masking and teach binary conversion

Associate'S Degree, Help Desk Support Specialist, A

Attending second year of college

Certification, It

Microsoft Network Technology Program Graduated 10/2009 MCP (Microsoft Certified Professional), Windows Server 2003 – 08/2009 MCTS.